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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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First time buyer, couldn't have a better experience. Received the chaps quickly and great quility, just a good buy. Can't wait to use them.
excellent value, quality stuff. leather-up is where to go for MC gear!!
FIT GREAT, WORKS EVEN BETTER IN BAD WEATHER. GOT THEM AND THEY FIT GREAT! ORDERED A PAIR LIKE THEM FOR MY WIFE TOO, WE BOTH ENJOY THEM GREATLY. THANKS LEATHERUP, GREAT PRICE, GREAT PRODUCT AND EVEN BETTER TO OWN.
Great buy for the price. I'm 6' & 185, perfect fit 34" & right length. Thanks.
Chaps fit Great. Very comfortable and the elastic helps when riding. I would recomend making a loose mesurement on the thigh
Nice chaps. The waist is good, but it was too long. I have an extra 6 inches at the bottom !
these are the first pair of chaps that I have every owned, so I don't really have much to compare them to,but I am very happy with the preformance of the chaps and you definately can't beat the price any where, great pair of chaps........
Fit great, feel great while riding. My girlfriend loves them on me, too.
I love the look and style of these chaps! The only complaint is the zipper is stiff but a little lube fixed that. Great fit and stop the wind great.
Love, love, love my leather chaps - I wear them every time I ride. My boyfriend is jealous because his are just plain, without the nice braided trim. Good value, nice leather, sturdy zippers.
My wife bought me a pair for Christmas & she liked the so much so i bought her a pair for mothers day we both love them
Great product for a better than great price. Just got these and the fit is perfect. I'm 6'3" and weigh 205 lbs. I ordered the 36" waist and was dead on. wouldn't want the length to be any shorter, but wouldn't want it to be any longer either. Haven't had a chance to wear them yet since I live in Texas and we are still in the upper 80's, but can't see why they won't be anything but warm and the elastic will be a good comfort factor on the bike
I like the CHAPS VERY MUCH. They are about 6 inches too long, they are very nice. I would buy again from LEATHERUP.ED Gulf BREEZE,FL
I liked the fit of the chaps, they fit my large thighs confortably.
Thanks, Leatherup, you ROCK!!!!
Great price, great fit, fast delivery. Everything that I have orderded has been outstanding. I will be a coustomer for life. thank you Leather UP
I like my chaps very well. They were quite the bargain and are made very well. Friends at work noticed and complemented me (I was sure to tell them where I got them). I had to exchange the first pair as they were too big, and the exchanage went without a hitch. Excellent quality and service!
look great fit great cant wait for the snow to melt to try them out
i dont have much hope of actually seeing this because you dont print negative reviews but here it goes anyway 2nd time i wore these the belt on the right sde came completely off. I had them resewn by a leather creafstsman who said that the belts were poorly attatched to the body of the chaps and he resew both sides. He said that the chaps themselves were decent quality but that the belt material was so thin that it was "throw away stock at best".
Great Fit Nice looking pair of chaps. Arrived on time. Great Price compared to others. Made another purchase about a week later. Motor cycle Jacket.
Very satisfied with your products and service. Would recomend you to anyone. Matter of Fact my son purchased from you and recomended you.
Keep up the great work!!!!
Really impressed with the quality, and comfort of these chaps. I thought the chaps would be a tight fit, but the thigh zipper really ensures the perfect fit, so if you have big thighs you should be fine with these.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

