Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

David U.
Argentina
1 review
0 helpful votes
Follow David U.
Unfollow David U.
Share Review
Report Review

Wow, talk about impressed! The
October 10, 2019

Wow, talk about impressed! The reviews are correct, the quality of the leather is excellent. The shipping time is extremely fast. The only mildly negative is that the belt buckle on the pants could be a little better quality. Would I recommend these guys to anyone? I already have to three trusted friends one of which has already ordered a leather vest and received it. He loves it. I have also ordered and received a jacket, helmet and gloves. These folks know how to treat you right.

Date of experience: October 10, 2019
Jack P.
Argentina
1 review
0 helpful votes
Follow Jack P.
Unfollow Jack P.
Share Review
Report Review

Excellent for the price. Leather
October 10, 2019

Excellent for the price. Leather is a little thin. Fit nicely. I like them a lot. I'm 350lb and I have thick thighs the elastic and the extra room is great.

Date of experience: October 10, 2019
Carol U.
Argentina
1 review
0 helpful votes
Follow Carol U.
Unfollow Carol U.
Share Review
Report Review

great chaps, high quality and
October 10, 2019

great chaps, high quality and out of this world price

Date of experience: October 10, 2019
Ben P.
Argentina
1 review
0 helpful votes
Follow Ben P.
Unfollow Ben P.
Share Review
Report Review

Very nice chaps. Fit was
October 10, 2019

Very nice chaps. Fit was great and at a very good price

Date of experience: October 10, 2019
Steve I.
Argentina
1 review
0 helpful votes
Follow Steve I.
Unfollow Steve I.
Share Review
Report Review

WE LOVE THE CHAPS I
October 10, 2019

WE LOVE THE CHAPS I GOT THEM FOR MY HUBBY TO BE AS A WEDDING GIFT. CUT THE LENGTH AS NEEDED AND HE PUT THEM ON AND WENT RIDING LOVE THEM. ANNE FROM OHIO

Date of experience: October 10, 2019
Bill N.
Argentina
1 review
0 helpful votes
Follow Bill N.
Unfollow Bill N.
Share Review
Report Review

Great fitting chaps. They feel
October 10, 2019

Great fitting chaps. They feel like they were fitted for me.... Thanks.

Date of experience: October 10, 2019
Helen O.
Argentina
1 review
0 helpful votes
Follow Helen O.
Unfollow Helen O.
Share Review
Report Review

My first chaps. I'm a
October 10, 2019

My first chaps. I'm a 36 waist, and ordered the 36. Fits very well. One hole left on buckle, but can add another if needed. I'm 31 inseam, chap length on the 36 is as depicted on photo. May trim past first bottom button. Buttery smooth leather. Matches my braided leather jacket nicely. Even found braided saddlebags on Leather Up for my 650 V Star! Delivery on time. Can't go wrong with this company. Glad I found them as I am a first time rider and Leather Up helped make my first time buying of motorcycle gear a joy!

Date of experience: October 10, 2019
Adam F.
Argentina
1 review
0 helpful votes
Follow Adam F.
Unfollow Adam F.
Share Review
Report Review

These are a great product.
October 10, 2019

These are a great product. I did have to trim a little off the length, but that was easy. Thanks.

Date of experience: October 10, 2019
Alex D.
Argentina
1 review
0 helpful votes
Follow Alex D.
Unfollow Alex D.
Share Review
Report Review

I was very impressed and
October 10, 2019

I was very impressed and extremely satisfied with the chaps. I had ordered another set of chaps from another company, but after seeing these, I cancelled that order. The people I ride with saw these chaps, and told me not only did I get a good deal, but they look good and are of good quality. Onr guy is going to order a pair. Thanks Leather-Up for a great product.

Date of experience: October 10, 2019
Elizabeth R.
Argentina
1 review
0 helpful votes
Follow Elizabeth R.
Unfollow Elizabeth R.
Share Review
Report Review

Can't beat this...Extremly well made.
October 10, 2019

Can't beat this...Extremly well made. Fantastic value. Really like the braid detail. I'll be buying more at a later date. I've got to space out the purchaces. (Got a wife, don't cha know) Reminds me of a little humor.

A Man with a new bike: " Got this bike for my wife. Best trade I ever made."

Date of experience: October 10, 2019
Angela S.
Argentina
1 review
0 helpful votes
Follow Angela S.
Unfollow Angela S.
Share Review
Report Review

Very nice product. The thighs
October 10, 2019

Very nice product. The thighs are a little tight on me but I'm a relaxed fit kinda guy. Mine didn't have a side pocket but more of a pouch. I had a larger pocket sewn on. Wife says it looks good on me though.

Date of experience: October 10, 2019
James M.
Argentina
1 review
0 helpful votes
Follow James M.
Unfollow James M.
Share Review
Report Review

I tried my chaps on
October 10, 2019

I tried my chaps on and they fit perfect. I had to make a leg adjustment but that worked out well. I haven't had a chance to wear them just yet as the weather here in northern Maine has been quite hot and humid. Looking forward to using them come fall.

Date of experience: October 10, 2019
Margaret D.
Argentina
1 review
0 helpful votes
Follow Margaret D.
Unfollow Margaret D.
Share Review
Report Review

Thought the Chap's were great,
October 10, 2019

Thought the Chap's were great, they fit great. I had to trim 1" off the bottom, but they are outstanding.

The only thing I had an issue with was the shipping, my jacket went to my Billing address, not the ship to address. so it was shipped all the way back to them and I had to place a 2nd order for the same thing. I ordered two day air on the chap's, but they allow up to three day's to leave the warehouse, so that was pointless. Anyway the the stuff I got was great. I love it.

Date of experience: October 10, 2019
Martha T.
Argentina
1 review
0 helpful votes
Follow Martha T.
Unfollow Martha T.
Share Review
Report Review

The doctor said that my
October 10, 2019

The doctor said that my leathers saved my life or at least save me from major injury. The fit was perfect and they were basicly undamaged in the accident. Thank you.

Date of experience: October 10, 2019
Anthony M.
Argentina
1 review
0 helpful votes
Follow Anthony M.
Unfollow Anthony M.
Share Review
Report Review

Great chaps. Good look and
October 10, 2019

Great chaps. Good look and fit. Trim to length and your good to go

Date of experience: October 10, 2019
Scott C.
Argentina
1 review
0 helpful votes
Follow Scott C.
Unfollow Scott C.
Share Review
Report Review

Nice leather, but it could
October 10, 2019

Nice leather, but it could use 1 or 2 more belt holes.

Date of experience: October 10, 2019
Martha Z.
Argentina
1 review
0 helpful votes
Follow Martha Z.
Unfollow Martha Z.
Share Review
Report Review

I received my chaps today,,,and
October 10, 2019

I received my chaps today,,,and again I'm more than happy. fit perfectly, great quality, super fast shipping. and when you call Leatherup, you speak to a real person,,,,not a machine.... I will continue to order from only one,,,,,"Leatherup"

Joe, Chambersburg, Pa.

Date of experience: October 10, 2019
Jason V.
Argentina
1 review
0 helpful votes
Follow Jason V.
Unfollow Jason V.
Share Review
Report Review

Surprisingly high quality for the
October 10, 2019

Surprisingly high quality for the money which is the same thing I said about my wife's (which were the same) I tell everyone about leatherup.com the only way I could be happier is if leatherup paid for the advertising I do!

Date of experience: October 10, 2019
Dorothy M.
Argentina
1 review
0 helpful votes
Follow Dorothy M.
Unfollow Dorothy M.
Share Review
Report Review

Very nice looking on my
October 10, 2019

Very nice looking on my man!! A bit snug on his thighs, 38 waist jeans, waist was fine. After a few wearings the leather has stretched a bit and they are fine. He wears a 34 length and I probably should cut off one snap up. So, they are plenty long enough!! The brais is snazzy lookin and not "girly" LOL!!

Date of experience: October 10, 2019
Mary I.
Argentina
1 review
0 helpful votes
Follow Mary I.
Unfollow Mary I.
Share Review
Report Review

I got my husband a
October 10, 2019

I got my husband a pair of these and they're great! The price and the quality are well worth it, I can't see pay hundreds of dollars at the harley stores when these are just as good!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States