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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Wow, talk about impressed! The reviews are correct, the quality of the leather is excellent. The shipping time is extremely fast. The only mildly negative is that the belt buckle on the pants could be a little better quality. Would I recommend these guys to anyone? I already have to three trusted friends one of which has already ordered a leather vest and received it. He loves it. I have also ordered and received a jacket, helmet and gloves. These folks know how to treat you right.
Excellent for the price. Leather is a little thin. Fit nicely. I like them a lot. I'm 350lb and I have thick thighs the elastic and the extra room is great.
great chaps, high quality and out of this world price
Very nice chaps. Fit was great and at a very good price
WE LOVE THE CHAPS I GOT THEM FOR MY HUBBY TO BE AS A WEDDING GIFT. CUT THE LENGTH AS NEEDED AND HE PUT THEM ON AND WENT RIDING LOVE THEM. ANNE FROM OHIO
Great fitting chaps. They feel like they were fitted for me.... Thanks.
My first chaps. I'm a 36 waist, and ordered the 36. Fits very well. One hole left on buckle, but can add another if needed. I'm 31 inseam, chap length on the 36 is as depicted on photo. May trim past first bottom button. Buttery smooth leather. Matches my braided leather jacket nicely. Even found braided saddlebags on Leather Up for my 650 V Star! Delivery on time. Can't go wrong with this company. Glad I found them as I am a first time rider and Leather Up helped make my first time buying of motorcycle gear a joy!
These are a great product. I did have to trim a little off the length, but that was easy. Thanks.
I was very impressed and extremely satisfied with the chaps. I had ordered another set of chaps from another company, but after seeing these, I cancelled that order. The people I ride with saw these chaps, and told me not only did I get a good deal, but they look good and are of good quality. Onr guy is going to order a pair. Thanks Leather-Up for a great product.
Can't beat this...Extremly well made. Fantastic value. Really like the braid detail. I'll be buying more at a later date. I've got to space out the purchaces. (Got a wife, don't cha know) Reminds me of a little humor.
A Man with a new bike: " Got this bike for my wife. Best trade I ever made."
Very nice product. The thighs are a little tight on me but I'm a relaxed fit kinda guy. Mine didn't have a side pocket but more of a pouch. I had a larger pocket sewn on. Wife says it looks good on me though.
I tried my chaps on and they fit perfect. I had to make a leg adjustment but that worked out well. I haven't had a chance to wear them just yet as the weather here in northern Maine has been quite hot and humid. Looking forward to using them come fall.
Thought the Chap's were great, they fit great. I had to trim 1" off the bottom, but they are outstanding.
The only thing I had an issue with was the shipping, my jacket went to my Billing address, not the ship to address. so it was shipped all the way back to them and I had to place a 2nd order for the same thing. I ordered two day air on the chap's, but they allow up to three day's to leave the warehouse, so that was pointless. Anyway the the stuff I got was great. I love it.
The doctor said that my leathers saved my life or at least save me from major injury. The fit was perfect and they were basicly undamaged in the accident. Thank you.
Great chaps. Good look and fit. Trim to length and your good to go
Nice leather, but it could use 1 or 2 more belt holes.
I received my chaps today,,,and again I'm more than happy. fit perfectly, great quality, super fast shipping. and when you call Leatherup, you speak to a real person,,,,not a machine.... I will continue to order from only one,,,,,"Leatherup"
Joe, Chambersburg, Pa.
Surprisingly high quality for the money which is the same thing I said about my wife's (which were the same) I tell everyone about leatherup.com the only way I could be happier is if leatherup paid for the advertising I do!
Very nice looking on my man!! A bit snug on his thighs, 38 waist jeans, waist was fine. After a few wearings the leather has stretched a bit and they are fine. He wears a 34 length and I probably should cut off one snap up. So, they are plenty long enough!! The brais is snazzy lookin and not "girly" LOL!!
I got my husband a pair of these and they're great! The price and the quality are well worth it, I can't see pay hundreds of dollars at the harley stores when these are just as good!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

