Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Cynthia X.
Argentina
1 review
0 helpful votes
Follow Cynthia X.
Unfollow Cynthia X.
Share Review
Report Review

Talk about a great product.
October 10, 2019

Talk about a great product. I looked long and hard and tried several pair before I found the Classic Braided Chaps at LeatherUp. They look and fit outstanding. I would recomend these to anyone that wants to look good and have a quality pair of chaps. Great job LeatherUP.

Date of experience: October 10, 2019
Barbara S.
Argentina
1 review
0 helpful votes
Follow Barbara S.
Unfollow Barbara S.
Share Review
Report Review

The look and leather work
October 10, 2019

The look and leather work is great. Service premium

Date of experience: October 10, 2019
Bill S.
Argentina
1 review
0 helpful votes
Follow Bill S.
Unfollow Bill S.
Share Review
Report Review

These chaps are the greatest!!!
October 10, 2019

These chaps are the greatest!!! They fit great. This product is a super value. Thanks much.

Date of experience: October 10, 2019
George O.
Argentina
1 review
0 helpful votes
Follow George O.
Unfollow George O.
Share Review
Report Review

I bought this pair for
October 10, 2019

I bought this pair for my father and they fit perfect he absolutely loved them. Great quality and I would recommend for any who want style and a great fit.

Date of experience: October 10, 2019
Michael Q.
Argentina
1 review
0 helpful votes
Follow Michael Q.
Unfollow Michael Q.
Share Review
Report Review

the chaps are fine. just
October 10, 2019

the chaps are fine. just wish they where make in the U.S.A !!!

Date of experience: October 10, 2019
Mike G.
Argentina
1 review
0 helpful votes
Follow Mike G.
Unfollow Mike G.
Share Review
Report Review

I was very satisfied with
October 10, 2019

I was very satisfied with the chaps. I wear a 35 waist, and ordered a 36" waist, and it is just right. With the zipper in the thighs, I have the option to go a little bigger if I need to, but so far, I have not had to unzip the thighs zipper. I clipped about 2" off of the bottom, and the length was good to go. I wore them for the first time, on a fun run, and they were very comfortable. The leather is soft, and feels good over my jeans. I hit a few bugs on the ride, and got some on the chaps, but wiped right off with a damp cloth. I would recommend these chaps to everyone.

Date of experience: October 10, 2019
Amanda G.
Argentina
1 review
0 helpful votes
Follow Amanda G.
Unfollow Amanda G.
Share Review
Report Review

Ive worn the chaps every
October 10, 2019

Ive worn the chaps every day going to work and home. Made a long run thru the mountains on Labor day and was very comfertabel and warm. Nice fit and easy to get off and on. Grreat product and a great price. Will buy again from you. Gaylord Allen, Hermiston Oregon

Date of experience: October 10, 2019
Brian H.
Argentina
1 review
0 helpful votes
Follow Brian H.
Unfollow Brian H.
Share Review
Report Review

i bought these be cause
October 10, 2019

i bought these be cause of the price they fit very good i'm 5'11 an 190 lbs and for the money you beat it

Date of experience: October 10, 2019
Martha Q.
Argentina
1 review
0 helpful votes
Follow Martha Q.
Unfollow Martha Q.
Share Review
Report Review

Excellent product, quick delivery and
October 10, 2019

Excellent product, quick delivery and fit was great following the reviews of others. Third product I've purchased from leather Up and haven;t been dissapointed.

Date of experience: October 10, 2019
Patricia V.
Argentina
1 review
0 helpful votes
Follow Patricia V.
Unfollow Patricia V.
Share Review
Report Review

Excellent product ...fits real good
October 10, 2019

Excellent product ...fits real good ..have tried them a couple times and they are not restrictive...keep me warm...and the quality for the price is terrific...Leatherup.com should be in Canada...but even though its not its the only place I shop ...service excellent ...delivery efficient ..price off the hook ....

Date of experience: October 10, 2019
Rebecca S.
Argentina
1 review
0 helpful votes
Follow Rebecca S.
Unfollow Rebecca S.
Share Review
Report Review

The quality of the chaps
October 10, 2019

The quality of the chaps are first class as well as the service. I recieved my chaps in about 4days from date of ordering. The rate & reviews are great source of info about the product and service of the company. Great job Leatherup, looking forward for my next purchase from you.

Date of experience: October 10, 2019
Chris C.
Argentina
1 review
0 helpful votes
Follow Chris C.
Unfollow Chris C.
Share Review
Report Review

they are the best i
October 10, 2019

they are the best i am glad i bought these worth the money i spent on them went for a ride the other day the temp was about 40 blocked the cold wind thank you leather up .com

Date of experience: October 10, 2019
Steve F.
Argentina
1 review
0 helpful votes
Follow Steve F.
Unfollow Steve F.
Share Review
Report Review

This is it, the best
October 10, 2019

This is it, the best chaps I have ever had. They arrived on my door step about two days before I was expecting them. The fit is great and they look GOOD.

Date of experience: October 10, 2019
Amanda J.
Argentina
1 review
0 helpful votes
Follow Amanda J.
Unfollow Amanda J.
Share Review
Report Review

I received my order just
October 10, 2019

I received my order just like they said I would. Prompt. Quality was better than expected. This was my first order but not my last.

My grandson is a large guy and it is hard to find things to fit him. The dual system was really a blessing. Thanks leatherup

Date of experience: October 10, 2019
Christine A.
Argentina
1 review
0 helpful votes
Follow Christine A.
Unfollow Christine A.
Share Review
Report Review

These chaps are great. I
October 10, 2019

These chaps are great. I was worried about the zipper in the back of the leg causing damage to my seat or other chairs but it's well made and doesn't effect anything at all. They fit perfect. I'm 5-10 at 175lbs and I followed the chart with no issues. The elastic on the leg along with the zipper on the back allow for comfortable expansion.

I recommend these to everyone looking for a durable set o chaps that have a stylish braided design. The pocket could be just a bit larger for keys but I they are still great chaps.

R. Parmer

Date of experience: October 10, 2019
Amy N.
Argentina
1 review
0 helpful votes
Follow Amy N.
Unfollow Amy N.
Share Review
Report Review

For the price, these are
October 10, 2019

For the price, these are the best chaps on the planet, love the fit, they are great protection ,wont ride without them, they are thicker and higher quality than i imagined....they work great with the 9 1/2 inch tornado boots, Im 5' 10' 163lbs. 32 waist, no trimming necessary with the boots, nice combo and fit.......NICE! G

Date of experience: October 10, 2019
Janet D.
Argentina
1 review
0 helpful votes
Follow Janet D.
Unfollow Janet D.
Share Review
Report Review

Extremely pleased with this purchase.
October 10, 2019

Extremely pleased with this purchase. Awesome chaps for the money.Great product, thick leather stops the wind real well, but the convience of having elastic on the inner thigh along with the short zipper in the back of the thigh is priceless.. you wont regret this purchase,,

Date of experience: October 10, 2019
Dorothy P.
Argentina
1 review
0 helpful votes
Follow Dorothy P.
Unfollow Dorothy P.
Share Review
Report Review

Great chaps! I have a
October 10, 2019

Great chaps! I have a short inseam and big thighs and have had trouble finding chaps to fit me - these fit very good. The elastic thigh system works great and I cut them off to fit my inseam.

Date of experience: October 10, 2019
Jason S.
Argentina
1 review
0 helpful votes
Follow Jason S.
Unfollow Jason S.
Share Review
Report Review

I ordered these for a
October 10, 2019

I ordered these for a friend, he was very happy. The leather is heavy and soft. The fit was dead on and the quality is outstanding. We left the length a little to long to hang down over his boots, to seal of air. Be careful not to measure the cut standing up, you don`t ride standing up. In the shops we have been in these chaps cost twice as much or more.

Shady Dave Ark.

Date of experience: October 10, 2019
Bob O.
Argentina
1 review
0 helpful votes
Follow Bob O.
Unfollow Bob O.
Share Review
Report Review

Great price ...great fit ....great
October 10, 2019

Great price ...great fit ....great quality A 10 out of 10 for these chaps

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States