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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Daniel M.
Argentina
1 review
0 helpful votes
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I like the quality and
October 10, 2019

I like the quality and the fit, very comfortable.

Best price ever!!!

Date of experience: October 10, 2019
Stephanie O.
Argentina
1 review
0 helpful votes
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This product is all that
October 10, 2019

This product is all that the other reviews claim. There isn't much more that I can add to the rave of these chaps. I ride most days that it doesn't rain or snow and can tell you that there is nothing but comfort and style in these.

Date of experience: October 10, 2019
Elizabeth E.
Argentina
1 review
0 helpful votes
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Good quality leather, excellent fit,
October 10, 2019

Good quality leather, excellent fit, the zipper system is awesome and the elastic thigh comfort system was an excellent idea. Very happy with quality price and shipping. Thank you...

Date of experience: October 10, 2019
Lisa G.
Argentina
1 review
0 helpful votes
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Very pleased with the quality,
October 10, 2019

Very pleased with the quality, fit and price of the Classic Chaps. I really like the look of the braided leather detail. Extremely pleased with Leather-Up's quality, selection and quick shipping of their leather items.

Date of experience: October 10, 2019
Karen N.
Argentina
1 review
0 helpful votes
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These chaps are great for
October 10, 2019

These chaps are great for riding in cooler weather. At 28 degrees they kept the wind off and warmth in. I plan to continue wearing them year round and I recommend these to anyone who rides.

Date of experience: October 10, 2019
Peter F.
Argentina
1 review
0 helpful votes
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Great chaps but the but
October 10, 2019

Great chaps but the but buckle system only gets 3 stars because it is thin and cheap.

Date of experience: October 10, 2019
Barbara L.
Argentina
1 review
0 helpful votes
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Great looking and great price.
October 10, 2019

Great looking and great price. I'm very happy with this product.

Date of experience: October 10, 2019
Charles A.
Argentina
1 review
0 helpful votes
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Love these chaps! Fit good,
October 10, 2019

Love these chaps! Fit good, comfortable. I really like the zipper and elastic at the thigh. I had to cut them off to the length I needed but I would buy them again.

Date of experience: October 10, 2019
Elizabeth M.
Argentina
1 review
0 helpful votes
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Chaps came and fit great,
October 10, 2019

Chaps came and fit great, love the elastic comfort system and trimming them to the right length was easy. Living in the Midwest I have had a few occasions to use them and they have kept me warm.

Date of experience: October 10, 2019
Diane V.
Argentina
2 reviews
0 helpful votes
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Very soft leather and fit
October 10, 2019

Very soft leather and fit great! For the price you can't beat them. Now my wife wants a pair.

Date of experience: October 10, 2019
Nick G.
Argentina
1 review
0 helpful votes
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Ordered these and had them
October 10, 2019

Ordered these and had them within a week!!!Cut to length and U R ready to Ride !!!! Great CHAPS!! I love the braiding on them and the comfort is as good as the $150 pair!!

Date of experience: October 10, 2019
Jeff X.
Argentina
1 review
0 helpful votes
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excellent fit....everything they claim they
October 10, 2019

excellent fit....everything they claim they would be. The 36 waist is a bit too long for me, but per the instructions you can cut them to length with no trouble.

Date of experience: October 10, 2019
Kimberly Z.
Argentina
1 review
0 helpful votes
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As usual leather up as
October 10, 2019

As usual leather up as exceptional products at unbelievable price. Quality, fit, and timely shipping cld not have been better.

Thank You Leather UP

Date of experience: October 10, 2019
Brenda A.
Argentina
1 review
0 helpful votes
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Very comfortable and nice fitting
October 10, 2019

Very comfortable and nice fitting chaps. Look good and great when riding keeping the cool/cold air off the legs. Would buy again!

Date of experience: October 10, 2019
Betty C.
Argentina
1 review
0 helpful votes
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Very good quality for the
October 10, 2019

Very good quality for the price. I've seen lesser chaps going for more money and would recommend Leatherup to any prospective new customers. Any future purchases for myself, this will be the first place I'll check.

Date of experience: October 10, 2019
Sam G.
Argentina
1 review
0 helpful votes
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Chaps are great! The whole
October 10, 2019

Chaps are great! The whole LeatherUp process was easy, from finding what I wanted to purchasing it, to having it delived. I will certainly buy from LeatherUp again. Their prices are less expensive then any where else. John Burbank, Wa.

Date of experience: October 10, 2019
Sam K.
Argentina
1 review
0 helpful votes
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The chaps feel great, very
October 10, 2019

The chaps feel great, very soft, I like the elastic band, helps the fit. I did have to cut about 6" off since I am very short. That was no problem.

Date of experience: October 10, 2019
Anthony S.
Argentina
1 review
0 helpful votes
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Fantastic fit and look, I
October 10, 2019

Fantastic fit and look, I am very pleased, and would reccommend these to everyone, A+++++++++!!!!!!

Date of experience: October 10, 2019
Steve W.
Argentina
1 review
0 helpful votes
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The Chaps fit perfectly, it
October 10, 2019

The Chaps fit perfectly, it is a great quality and I will shop again at your store...Thanks again, you have no idea what hell I went through to get good quality leather.Regards Dennis J. Washack

Date of experience: October 10, 2019
Deborah Z.
Argentina
1 review
0 helpful votes
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Good fit, takes a little
October 10, 2019

Good fit, takes a little practice to get in and out of them, but they stop the wind and let me wear shorts on my bike. I use them whenever I am going to be on the highway

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States