Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I like the quality and the fit, very comfortable.
Best price ever!!!
This product is all that the other reviews claim. There isn't much more that I can add to the rave of these chaps. I ride most days that it doesn't rain or snow and can tell you that there is nothing but comfort and style in these.
Good quality leather, excellent fit, the zipper system is awesome and the elastic thigh comfort system was an excellent idea. Very happy with quality price and shipping. Thank you...
Very pleased with the quality, fit and price of the Classic Chaps. I really like the look of the braided leather detail. Extremely pleased with Leather-Up's quality, selection and quick shipping of their leather items.
These chaps are great for riding in cooler weather. At 28 degrees they kept the wind off and warmth in. I plan to continue wearing them year round and I recommend these to anyone who rides.
Great chaps but the but buckle system only gets 3 stars because it is thin and cheap.
Great looking and great price. I'm very happy with this product.
Love these chaps! Fit good, comfortable. I really like the zipper and elastic at the thigh. I had to cut them off to the length I needed but I would buy them again.
Chaps came and fit great, love the elastic comfort system and trimming them to the right length was easy. Living in the Midwest I have had a few occasions to use them and they have kept me warm.
Very soft leather and fit great! For the price you can't beat them. Now my wife wants a pair.
Ordered these and had them within a week!!!Cut to length and U R ready to Ride !!!! Great CHAPS!! I love the braiding on them and the comfort is as good as the $150 pair!!
excellent fit....everything they claim they would be. The 36 waist is a bit too long for me, but per the instructions you can cut them to length with no trouble.
As usual leather up as exceptional products at unbelievable price. Quality, fit, and timely shipping cld not have been better.
Thank You Leather UP
Very comfortable and nice fitting chaps. Look good and great when riding keeping the cool/cold air off the legs. Would buy again!
Very good quality for the price. I've seen lesser chaps going for more money and would recommend Leatherup to any prospective new customers. Any future purchases for myself, this will be the first place I'll check.
Chaps are great! The whole LeatherUp process was easy, from finding what I wanted to purchasing it, to having it delived. I will certainly buy from LeatherUp again. Their prices are less expensive then any where else. John Burbank, Wa.
The chaps feel great, very soft, I like the elastic band, helps the fit. I did have to cut about 6" off since I am very short. That was no problem.
Fantastic fit and look, I am very pleased, and would reccommend these to everyone, A+++++++++!!!!!!
The Chaps fit perfectly, it is a great quality and I will shop again at your store...Thanks again, you have no idea what hell I went through to get good quality leather.Regards Dennis J. Washack
Good fit, takes a little practice to get in and out of them, but they stop the wind and let me wear shorts on my bike. I use them whenever I am going to be on the highway
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

