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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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These are great chaps, well worth the money, good quality. And shipping was same day!
Exellent quality Great fit. Easily put on and taken off because of the zippers in back. Could have easily cost twice as much.
Good value. Nice fit (I like the thigh elastic for comfort riding and walking. The thigh zippers are nice when putting them on to make it easier to clasp the main zippers. Easily cut to length with utility scissors.
My husband says these fit great and help to keep him warm now that the days are getting cooler. : )
Great product and the shipemnt was received very quickly. I will always check this site before I make any other purchases. Item was even better than advertised. Great job...!
VERY happy with these chaps. Great fit. Good quality. Like they're lined. Quick shipping. Badda-bing-badda-boom - I'm staying toasty warm in the midwest in 'em!
Extremely pleased with chaps! Recieved comments on the nice quality! I would highly recommend to anyone. Easy to trim for length.
great!!! they are easy to get on and off, I really like em"
what can i say that already has been said-i think that i made a great choice buying these chaps, and the service is great also this company 'LEATHER-UP " IS A QUALITY COMPANY TO ORDER FROM ON LINE-- I HOPE THEY CAN CONTINUE TO SERVICE US IN THIS MANOR. THANKS LEATHER-UP
RAY NADEAU
This is the first set of chaps I have ever bought. I checked around in the local stores and even the discount leather stores and couldn't find anything for under $160. I took a chance on these and was overwhelmingly surprised. Great quality leather, good lining and sturdy hardware (zippers and snaps). Crotch still gets a little cold on those early morning rides but my legs are nice and warm now. I could not be happier and have already put in my next order for a leather jacket. I already have and will continue to recommend leatherup to anyone that will listen.
Excellent quality and the legs elastic patch makes for a comfortable fit at any leg angle. Significantly the best chaps I have ever owned.
Great product. They fit perfectly. Extremely warm. The zipper and the elastic in the thigh are the best. I recommend this product 100%
I have to admit, I was very skeptical about purchasing leather chaps sight unseen over the internet, but after reading all of the other reviews, I decided to take a chance and I'm very glad I did. Originally, I bought a pair of women's for myself and the man's for my fiance', but since I have a weird shape, they didn't fit me like I'd wished so I exchanged them after trying on my man's pair. I returned the woman's and ordered the men's chaps for myself as they just fit me better, but again, I have a weird shape. Excellent quality leather, fit and finish. I was able to return the women's pair that I purchased without hassle and the replacement went extremely smooth. I wouldn't hesitate to purchase from LeatherUp again and highly recommend them. No need to be skeptical about them. Customer service is excellent as well. I wished I had found them before I went and bought our boots from the Harley dealership. When my boots wear out, I will be coming back to LeatherUp for all of my gear.
Regards,
Susan Andring
Warren, Michigan
Very nice quality leather and craftsmanship. We will see how they last over the miles through the elements.
I was rather apprehensive about the quality because of the price. You have nothiing to fear. The products are very well presentedand made with quality material. I am very happy with everything I have purchased ffrom leather up
I thought the quality of leather to be very good. Fit is great after I shortened a bit. Most people will not have to do even that.
Truly amazing chaps, comfortable and high quality. Well above their pricepoint.
Great service and a great product. He liked them so much, we ordered the woman's chaps for me.
great chaps for the price a little heavier for colder weather but fit and feel great
My husband loved these. They match his vest exactly and he looks great!
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members