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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Paul S.
Argentina
1 review
0 helpful votes
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Very good quality ~ my
October 10, 2019

Very good quality ~ my husband loves them. Order bigger than normal.. The only drawback was that he needed another hole on the belt because he has a smaller waist. Length is generous!

Date of experience: October 10, 2019
Amanda S.
Argentina
1 review
0 helpful votes
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My chaps fit alright after
October 10, 2019

My chaps fit alright after cutting length to fit ,however they were to large in the waist ,I bought an eyelet making tool at Walmart and made extra eyelets and put in new belt buckle holes I plan to make a new loop for the leftover belt length.Great to ride in cold weather yet thin enough to sew patches on also ( from rudedog.com) without fighting Thank You LeatherUp.com you rule Leather Products !I WILL Be Buying more stuff ;)

Date of experience: October 10, 2019
Steven Z.
Argentina
1 review
0 helpful votes
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GREAT BUY!! ONLY TOOK THREE
October 10, 2019

GREAT BUY!! ONLY TOOK THREE DAYS TO ARRIVE BY REGULAR MAIL WITH A HELMET AS WELL. HAD TO BUY A BIGGER WAIST TO GET A GOOD LENGTH, BUT TOOK THEM TO A LOCAL LEATHER SHOP AND HAD HIM ADD A COUPLE MORE HOLES TO THE BELT. WOULD BUY AGAIN.

Date of experience: October 10, 2019
Joe N.
Argentina
1 review
0 helpful votes
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I have received my chaps.
October 10, 2019

I have received my chaps. I was very surprised and pleased at how quickly the chaps came to me. The chaps far exceeded my expectation. The leather is of excellnt quality. Very comfortable, Easy on, easy off. Thank You vey much _ I WILL be back. Richard A. '$#*!' Souza

Date of experience: October 10, 2019
Scott C.
Argentina
1 review
0 helpful votes
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Good quality and work well
October 10, 2019

Good quality and work well in 35-38 deg. weather. Will order from Leatherup again

Date of experience: October 10, 2019
Amanda W.
Argentina
1 review
0 helpful votes
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LOVE them... I couldn't find
October 10, 2019

LOVE them... I couldn't find what I wanted in stock for women's so I ordered these. The quality is great & they are very comfortable!

Date of experience: October 10, 2019
Jim H.
Argentina
1 review
0 helpful votes
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Great product. Great workmanship. Great
October 10, 2019

Great product. Great workmanship. Great quality. Great price and Awesome company. Scott, North Carolina

Date of experience: October 10, 2019
Janet D.
Argentina
1 review
0 helpful votes
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order them useing your thigh
October 10, 2019

order them useing your thigh circumfrence and have the waste fittede later ! other wise nice for the money .

Date of experience: October 10, 2019
Bob D.
Argentina
1 review
0 helpful votes
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love my chaps good fit
October 10, 2019

love my chaps good fit and good quality

jacket was too small had to exchange it

exchange was easy cant wait for my new one

i would reccomend leather-up to all my friends

Date of experience: October 10, 2019
Thomas Y.
Argentina
1 review
0 helpful votes
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Best Value and Quality I
October 10, 2019

Best Value and Quality I have found anywhere and fast delivery. Will be buying again!

Date of experience: October 10, 2019
Anna R.
Argentina
1 review
0 helpful votes
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Great chaps and easy to
October 10, 2019

Great chaps and easy to cut for proper length for my wife . Nice to have a down zip instead of the older style . Looks great with her new jacket and shipped quickly .

Date of experience: October 10, 2019
Steven Z.
Argentina
1 review
0 helpful votes
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Decent pair of chaps for
October 10, 2019

Decent pair of chaps for the great low price. Fit very well, except very tight in the thighs. But I also have big thighs so maybe its just me. Can't go wrong with these

Date of experience: October 10, 2019
Peter A.
Argentina
1 review
0 helpful votes
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I wear a 36 waist
October 10, 2019

I wear a 36 waist and ordered a 38. The fit is great, not too tight. You may need to punch a few new holes in the adjustment area of the belt in the back to avoid a foot of belt hanging in the wind up front. All in all a great buy for the money.

Date of experience: October 10, 2019
Daniel E.
Argentina
1 review
0 helpful votes
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chaps are good quality and
October 10, 2019

chaps are good quality and a good price but when the shipping is almost twice as much as the product there is something wrong with this picture. The first couple of times I ordered from Leather-up there shipping was comparible to other on line retailers but the last 2 times I ordered the shipping is alway one and a half times or more the product cost.

Date of experience: October 10, 2019
Jason E.
Argentina
1 review
0 helpful votes
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After cutting off 9 1/2
October 10, 2019

After cutting off 9 1/2 inches of the bottem and adding a whole new set of eyelets for the back, I got the chaps to somewhat fit. I am only 4' 9" tall and have a 24" inseam. I'd really like to see leather goods for shorter people and not have to go to the "kiddie" section.

Date of experience: October 10, 2019
Jessica Y.
Argentina
1 review
0 helpful votes
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We are pleased with these
October 10, 2019

We are pleased with these chaps & your speedy shipping thank you.

Date of experience: October 10, 2019
Cynthia M.
Argentina
2 reviews
0 helpful votes
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Great Chaps, exactly what we
October 10, 2019

Great Chaps, exactly what we expected when ordering them!

Date of experience: October 10, 2019
Cynthia K.
Argentina
1 review
0 helpful votes
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They work Okay. They could
October 10, 2019

They work Okay. They could use an expansion zipper on the inside like your more expensive chaps. Good value for $50.

Date of experience: October 10, 2019
Helen T.
Argentina
1 review
0 helpful votes
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first time for wearing chaps,and
October 10, 2019

first time for wearing chaps,and these were great allround,price,fit,quality,leatherup is the place to buy,great job leatherup,Thanks

Date of experience: October 10, 2019
Michael Q.
Argentina
1 review
0 helpful votes
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First pair I have ever
October 10, 2019

First pair I have ever owned. Didn't know what to expect but am totallysatisfied with these. Friends were telling me about the length and trimming so I didn't know what I was in for there. But being 6'4'' I didn't have to trim any. They really fit nice too.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States