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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Rebecca V.
Argentina
1 review
0 helpful votes
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Pleased with this product good
October 10, 2019

Pleased with this product good price would buy again

Date of experience: October 10, 2019
Sam Q.
Argentina
1 review
0 helpful votes
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Very satisfied with quality of
October 10, 2019

Very satisfied with quality of chaps. Order was too small and had to return item. No return slip in the order, called customer service and 'DAVID' answered after trying to speak with someone several times during the day. 'DAVID' was very short and impatient, didn't care much about customer service at all. But the price and quality of the chaps are a plus.

Date of experience: October 10, 2019
Donna D.
Argentina
1 review
0 helpful votes
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quite comfortable, & they fit
October 10, 2019

quite comfortable, & they fit pretty well! A little long, but that could be a plus on a cool morning. Thanks we will be doing business again!!

Date of experience: October 10, 2019
Daniel T.
Argentina
1 review
0 helpful votes
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Great chaps, fit is finally
October 10, 2019

Great chaps, fit is finally right, just as described, love them, good quality!

Date of experience: October 10, 2019
Patricia S.
Argentina
1 review
0 helpful votes
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I ordered these for my
October 10, 2019

I ordered these for my husband and was very pleased. They were delivered quickly, were much sturdier than I thought they would be. They fit him really well except another hole in the belt as he is a slim guy 32/33 waist. We didn't need to trim the bottom as they were perfect for his 34/36 inseam. Be aware that the thighs are slim and very snug over jeans for this thin guy so may not work for heavier or muscular legs or I would have given 5 stars. The lining is just right for those chIlly mornings to work but not hot. A great deal for this $ - I'm thinking of a pair for myself!

Date of experience: October 10, 2019
Barbara X.
Argentina
1 review
0 helpful votes
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Love these chaps! The look
October 10, 2019

Love these chaps! The look & feel are great. They are very well made, and the leather quality is excellent! Leather Up can't be beaten when it comes to price-HANDS DOWN!!!!!!

Date of experience: October 10, 2019
Jay E.
Argentina
1 review
0 helpful votes
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Great chaps! Too big for
October 10, 2019

Great chaps! Too big for my son, but a quick visit to the local shoe shop to get a couple more rows of eyelets for lacing in the back resolved that.

Date of experience: October 10, 2019
Kathleen A.
Argentina
1 review
0 helpful votes
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I love them, I am
October 10, 2019

I love them, I am 6' 0" 230, I got a 38, should have got 36 or mabey even 34 they are to big, have to keep pulling them up, but quality, and looks are great, Long enough I dont get cold wind up my legs. They are great. Recamend to anyone. Colorado!

Date of experience: October 10, 2019
Stephen I.
Argentina
1 review
0 helpful votes
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Not a big on-line shopper,
October 10, 2019

Not a big on-line shopper, but this was a great site. The delivery was timely, the quality of the chaps - great. Just a tad snug on my thighs, but that's just me - large legs. Ordered a pair for my son and am certain (thin thighs) they will fit him perfectly. You will not go wrong on these chaps or with LeatherUp.

Date of experience: October 10, 2019
Tony A.
Argentina
2 reviews
0 helpful votes
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Arrived quickly and in good
October 10, 2019

Arrived quickly and in good condition. The pants look and feel great, however, they do run a little big.

Date of experience: October 10, 2019
David U.
Argentina
1 review
0 helpful votes
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Delivery was incredibly fast. These
October 10, 2019

Delivery was incredibly fast. These chaps do what they are supposed to do but you get what you pay for. If you are in need of a basic, no frills pair of chaps these are great. I will be ordering another pair from LeatherUp but will opt for a better quality.

Date of experience: October 10, 2019
Nick G.
Argentina
1 review
0 helpful votes
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I orderd a pair of
October 10, 2019

I orderd a pair of these chaps. They were way too big. I gave them to my brother and he loves them. great quality. Great products Leatherup.com. Thank you.

Date of experience: October 10, 2019
Sharon D.
Argentina
1 review
0 helpful votes
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my first pair of chaps.
October 10, 2019

my first pair of chaps. annoying to put on, but they work very will in the colder weather. leather feels nice and sturdy.

Date of experience: October 10, 2019
Stephen Z.
Argentina
1 review
0 helpful votes
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Can't beat this deal! Thighs
October 10, 2019

Can't beat this deal! Thighs are really snug, but worth it for the price.

Date of experience: October 10, 2019
Christine T.
Argentina
1 review
0 helpful votes
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Awesome fit and look for
October 10, 2019

Awesome fit and look for a great price. I'm 6'4 and these fit me perfectly. They look great & are very comfortable to wear.

Date of experience: October 10, 2019
Kimberly R.
Argentina
1 review
0 helpful votes
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Great chaps for the price
October 10, 2019

Great chaps for the price wore once on a cold ride keep me warm.

Date of experience: October 10, 2019
Chris Q.
Argentina
1 review
0 helpful votes
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These chaps are great! Just
October 10, 2019

These chaps are great! Just took 'em for a ride in 41 degree weather, and they kept me nice and warm. My buddy insisted he could do better than Xelement, so he bought his at a local biker supply store. His cost $75, the leather is thinner, and they weren't even lined. Boy, is he mad! Thanks, Leatherup!

Date of experience: October 10, 2019
Brian B.
Argentina
1 review
0 helpful votes
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rode the other day with
October 10, 2019

rode the other day with these chaps,will never ride in cool weather again without them,,thanks leatherup

aubrey russell boydton va.

Date of experience: October 10, 2019
Stephen S.
Argentina
1 review
0 helpful votes
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Nice chaps, very bad service.
October 10, 2019

Nice chaps, very bad service. I ordered about month and half ago and stil DO NOT have my chaps. VERY disappointed with this company. Packers send you what ever replacement they want.

Date of experience: October 10, 2019
Laura S.
Argentina
1 review
0 helpful votes
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Wow! A line pair of
October 10, 2019

Wow! A line pair of chaps for $49......InSaNe! They are easy to put on, and fell great! They were super easy to adjust to length. What are you waiting for?

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States