Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered a 36, but could have gotten away with a 34, the thigh measurement is right on! Thanks to the custom trimming on the bottom, I was able to get a good length. Very hard when you are only 4' 12" short. Had to trim a lot. The lining is nice, it wicks away a lot of the heat build up. Very comfy, and doesn't cut into inner thighs, when your on the bike. Very Pleased, Thanks!
cheap, comfy, fit well. I think I bought a 34 & I'm 6"2 180lbs. fit perfect over my jeans, keep me very dry & very warm. Can't beat that price...um 34 fit my height n weight & I wear a 32 in jeans. Just to give ppl an idea. just measure to be safe.
Look good. Ordered larger than I needed so they would fit over my legs. Good thing. The way the back is tied together made it easy to overlap the ends and re-lace. Very nice for the price.
these chaps fit her just right had to cut a inch off the lenght but well worth the money
Nice chaps for the price but I found the Touareg 66 Cruiser Leather Chaps to be much nicer for $25 more. They are heavier duty with nicer leather and lining. So, if you;re on a tight budget the Unisex chaps will more that satisfy, but if you have a little more money to spend the Toureg 66s are a better buy.
I was very pleased with the chaps. They fit well in the thighs but had to make a small adjustment in the waist. I have been happy with all items from Leatherup and will continue to purchase from you. Next is a pair boots.
Great set of chaps for the money ,saved quite a bit of money over all on my purchase ! I laughed and laughed at the guys who bought theirs at the "dealership"!!
The chaps that I purchased are very good quality for the price.
love it, nice chaps, I cut the length and just use it. Fantastic for the price. thanks.
First pair I ordered were not right, but this pair fits my guy great. He loves the stretch part in the thigh and they look really good on him too. He is a big man, 6'6" and they were actually long enough, no trimming necessary. He wears a 42 jean and I ordered a 46 chap. He does really wish they had a big pocket for his phone and wallet but he's already worn them on two rides and proclaims them warm and comfy.
Very pleased with the chaps. Very comfortable fit. I wear a 34 pants and ordered 34 waist chaps. fit perfectly right out of the box. Plan on buying other products from this company soon.
Great fit! I have almost no hips so the lady's chaps don't fit me well. These are perfect and will last for a long time.
The delivery was fast and the fit was good. Price was also good would recommend them any time.
Perfect! Due to our unusually mild weather, my husband was able to ride both Christmas day and the following day (unheard of in MN) by using his new chaps. He was very pleased with the wind protection and warmth they afforded him.
Great product for cheap! Fit was right on! Length and adjustable waist right on! Great product, will buy again when needed!
Thanks for offering such great quality products. I was very pleased with my chaps and since they were on sale, was doubly pleased
I ordered a pair of these for myself. I am a "big boned" gal (hahaha) and was a little worried. Other than that the belt could have been a little longer (for my particular build) I am very pleased with these. As a matter of fact, my fiance is now expecting delivery of his pair! Never thought I'd see myself in chaps, but with riding in the cooler weather, these are a must. Liked the fact they can be trimmed to any length. Haven't worn more than the one time so far, but I expect to enjoy these quite a bit! And the price? Outstanding! Quality? Very pleased.
The chaps fit great. I wore them the other day and was very satisfied,not to mention that this was the lowest price out of all the stores I looked at.
Can't believe the quality for the money...which is excellent. Don't hesitate to pick up a pair or two. Can't beat em!
Great...love, your products and prices are reasonable,
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

