On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I am happy with this purchase. It was for my daughter, and it fits perfect!
I purchased the XL as my measurements were bust 38 and waist 32, fit perfect in the bust but could not closes the waist snap (needed 2-3 more inches of vest). I reordered the 2XL and hope it fits, I did not return the XL as it costs about $12.00 to return and maybe I can sell to another member of the group. It is a very nice vest and an excellent value for the money.
I was pleasantly surprised at how heavy n nice this vest is. Very well constructed and fits excellently. Absolutely awesome buy. Looking to purchase it in brown.
My husband loves this jacket. It looks fantastic on him. Keeps him very warm. Just wish there were matching chaps for the jacket. He is normally a large but he likes things to be roomy. I ordered a large and there is plenty of room to wear a sweater. The gun pocket is a nice touch. We are very happy with it.
BEWARE! I ordered this vest and received a 4-snap vest in textured leather, not a 3-snap vest with smooth leather as pictured or described. Contacted customer service without satisfaction. Currently waiting for "management" to get back to me. What? I didn't receive the item pictured or ordered, why would customer service no be able to solve the problem? In looking at other reviews for this item, I see others have received a 4-snap vest instead of the one shown so LeatherUp is obviously aware there is a discrepancy but has not corrected their website.
This is a great jacket.I received it quick after ordering it and it looks awesome.I got to wear it when we went to the Lone Star Rally in Galveston.This jacket goes good with jeans and The fit was spot on.I wish they had the chaps in the same make,I would definitely get them.
I am EXTREMELY happy with this jacket, wasn't sure how well it would fit because of ordering it online but it fits great and is very comfortable
I'm 6' and 218 lbs. and I got the XL. It fits very nicely with plenty of room. I might have been able to fit into an L, but it would have been a snug fit. If I manage to take off 30 lbs an L might be perfect. Many great features on this jacket and it seems well made. I think it will do well for keeping warm, but might be too warm for the summer months in Florida, since the liner is not detachable. The leather is softer than I expected, but still manages to look great. I couldn't ask for much more considering the price.
It's an awesome jacket. It was exactly what I was looking for. The fit was perfect. Can't wait to wear it riding.
This is a very nice looking, stylish jacket. I don't consider it a true motorcycle jacket though. It's not as thick and heavy-weight as my other jackets. This is much more of a "fashion" leather jacket.
Size is a little tight, but not too bad. If I wanted another, I'd get 1 size larger.
If you want a really nice looking, comfortable, motorcycle styled leather, this is a good one to get. If you want a true motorcycle leather jacket, get something else.
Beautifully made leather jacket. Love the color. I am 6'5" so I wish the sleeves were longer but I have that issue with everything. Color and finish is awesome. Thanks.
I own a $600 leather dress overcoat. This LeatherUp jacket is, no exaggeration, a match in quality and fit for that coat. It's kept me warm through two winters riding and it's dry enough in light rain to not worry about a rain suit.
The leather is as fine a quality as I have the ability assess. I don't know squat about leather, really. But I know what I like and this jacket's the BOMB!!!, the very best quality in my judgement. It's really better (and I don't want to come across as denigrating LeatherUp here), really Much better than I expected from a shop like LeatherUp.
I don't want to sound effusive or like I'm trying to suck up but this jacket, for $150, is the best buy I've ever made. I'm glad I bought it before LeatherUp decides to up the price.
Like several of the other folks have already said: this jacket looks even better in person. The pictures don't do it justice. The look, fit, and style are incredible. You would expect a jacket like this to cost twice as much. Buy this jacket! You will NOT be disapointed.
My jacket was received 2 days earlier than stated. I was impressed by the look of the jacket as soon as I opened the box. The leather is very supple and looks much better than the pictures. Being in Texas, I have only had the opportunity to wear it once. The jacket is very comfortable. I'm sure it will wear for years because of the high quality zippers and snaps.
I am always skeptical about purchasing clothing, boots, helmets and such online. I used the sizing chart and it said I needed a small. That made me a bit nervous as usually I wear a medium or large depending on trying things on. I trusted the sizing chart and ordered the jacket. It was an absolute perfect fit, the distressed leather is soft and comfortable, I tried the jacket on a dark dreary, cold ( 50 degrees) misty day, and it was warm, and protected me from the elements, exactly what I bought it to do. I couldn't be happier!
These are quality chaps. Don't let the low price fool you.
Great jacket. It is more grey than the picture shows and from a distance, it can be hard to tell that it is leather material. The shoulder fit is on the broader side as well. Other than that it is a great jacket. I would recommend it to a friend.
Extremely happy with my purchase and with Leather Up. Very fast delivery with and updates. Jacket runs extremely small. I added several sizes to get acceptable fit. Jacket delivered quickly and well packaged. Fits well, has many features, (pockets etc). Looks good/ Very pleased, more than I expected. I ordered another jacket the next day. Excellent value.
Great item, needs an extra row of holes in the back though.
A great value. The leather and hardware are very durable.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members