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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Ben J.
Argentina
1 review
0 helpful votes
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vest was a great value
October 10, 2019

vest was a great value for the price & was shipped on time, the snap did come off when i first tryed to unsnap it but it came with extra's, no big deal!! i like the new vest

Date of experience: October 10, 2019
Anthony E.
Argentina
1 review
0 helpful votes
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Very satisfied, fit was just
October 10, 2019

Very satisfied, fit was just right and of course the price was as well. Got all kinds of compliments on it The braids really set it apart from the other vests and the four snap closure is perfect.

Date of experience: October 10, 2019
Brian O.
Argentina
1 review
0 helpful votes
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Nice vest at a good
October 10, 2019

Nice vest at a good price, my girlfriend loves it...

Date of experience: October 10, 2019
Janet D.
Argentina
1 review
0 helpful votes
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bought for my wife and
October 10, 2019

bought for my wife and we"re always impressed with the quality from this company! highly recommend. thanks

Date of experience: October 10, 2019
Patricia E.
Argentina
1 review
0 helpful votes
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Got this and the first
October 10, 2019

Got this and the first thing that happened was the top snap came off. Rather than sending it back for exchange, we had a friend repair it locally. They send extra snaps for this purpose. Like it, but there is an itchy place on the label in the back. Trimmed that and will see how it feels now.

Date of experience: October 10, 2019
Karen X.
Argentina
1 review
0 helpful votes
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Ordered matching jacket & chaps.
October 10, 2019

Ordered matching jacket & chaps. Completely happy with quality, fit, and price. Would highly recommend to anyone. Thank you, Leather Up !!!

Date of experience: October 10, 2019
Rebecca E.
Argentina
1 review
0 helpful votes
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I bought this as a
October 10, 2019

I bought this as a gift for my wife. It was a great fit and the braiding was a nice touch. It is a quality vest suitable for adding patches.

Date of experience: October 10, 2019
Amy A.
Argentina
1 review
0 helpful votes
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Quality leather and excellent buy.
October 10, 2019

Quality leather and excellent buy. Will continue to purchase from LeatherUp!!

Date of experience: October 10, 2019
Ruth S.
Argentina
1 review
0 helpful votes
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Excellent!!!!!!!! I have purchased numerous
October 10, 2019

Excellent!!!!!!!! I have purchased numerous items from leatherup, for me and my wife. Never disappointed.

Date of experience: October 10, 2019
Betty U.
Argentina
1 review
0 helpful votes
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The vest was too small.
October 10, 2019

The vest was too small. Sent back for larger vest. Ordered XX2 and should have ordered 3XXX. Other than that all is well.

Date of experience: October 10, 2019
Chris C.
Argentina
1 review
0 helpful votes
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Love this vest, it is
October 10, 2019

Love this vest, it is of excellent quailty and very soft leather. You can't go wrong in buying leather products from this site. Good quality great price.

Date of experience: October 10, 2019
Adam Q.
Argentina
1 review
0 helpful votes
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only rated it a three
October 10, 2019

only rated it a three because it puffs out a bit in the back. Nice think leather, four pockets, perfect fit up front.

Date of experience: October 10, 2019
Andrew Y.
Argentina
1 review
0 helpful votes
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The vest I bought looks
October 10, 2019

The vest I bought looks good, fits very well, and was very cost effective. It was an excellent buy, just as other items have been from LeatherUp.

Date of experience: October 10, 2019
Laura Z.
Argentina
1 review
0 helpful votes
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I looked at the other
October 10, 2019

I looked at the other reviews and purchased a 2XL vest. I am a 36DD, and was worried about it not being big enough. The 2XL is too big. I probably should have gotten just a L. I'm keeping it, though. I have a cool vest to wear under this for the desert heat, and there is more than enough room. Buttoned up, there is no tightness anywhere. With my vest extenders, I could wear my winter parka and still fit in this. The leather is nice and supple. Quality is excellent.

Date of experience: October 10, 2019
David T.
Argentina
1 review
0 helpful votes
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Bought this for my wife.
October 10, 2019

Bought this for my wife. She loved it. Looked great & great quality. 5'4", 101. Got her the small, perfect fit. Will continue my purchasing from here as I always do.

Date of experience: October 10, 2019
Helen O.
Argentina
1 review
0 helpful votes
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This is great looking and
October 10, 2019

This is great looking and well-made vest that I got my wife for Christmas. However, although she normally wears small to medium outerwear, and I had ordered the vest in medium, it was way too small. On exchange, to be safe, we went with extra large, and it was right on the money. The exchange process in January went smoothly, and she had her vest back in short order. Always good service with LeatherUp.

Date of experience: October 10, 2019
Tom U.
Argentina
1 review
0 helpful votes
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Make sure you measure it
October 10, 2019

Make sure you measure it correctly. Very good product, high quality shell and liner.

If you are sewing patches on it, be careful not to sew your pockets closed!

Date of experience: October 10, 2019
Chris F.
Argentina
1 review
0 helpful votes
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My daughter loves the vest.
October 10, 2019

My daughter loves the vest. But she is a DDD and the XXL doesn't fit very well. She can get it snapped but tight.

Date of experience: October 10, 2019
Dave Q.
Argentina
1 review
0 helpful votes
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It is a nice vest.
October 10, 2019

It is a nice vest. My GF likes the braiding on it and the style.

Be warned; they DO run VERY small!

She normally would wear an XL, I got her a 2XL and its still a little small.

May send it back for a 3XL!

Date of experience: October 10, 2019
Dorothy X.
Argentina
1 review
0 helpful votes
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I just received the vest.
October 10, 2019

I just received the vest. It is beautiful. But....I usually wear a Woman's Large. Reading all the reviews I decided to order a 4XL (ugh!). Guess what....it fits.... but a 5XL would have been better (double ugh!). The vests run very very very small.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States