Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
One thousand miles on their first run. 350 miles in rain and cold. he did really well. Great buy.
Good Product.Enjoying mine so far. Be sure you check leg measurement before you order.mine was close.
I am very impressed with the quality of these chaps. They fit great and the price is very reasonable. Another great product LeatherUp!!!
Nice quality. My husband usually wears a 36" pants and I ordered him a 40"based on the reviews and length (he is 6'4) The waist is a bit big, but the legs and length are great. The back has adjustable straps so that you can take them in about an inch by lining up the hole on top of each other.
I received them in less than a week and these things are high quality. They are fully lined to keep me warm on these upcoming chilly fall and winter rides. I typically wear a 34-36 waist and a 30-32 inseam. I ordered the 38 inch waist and it is a perfect fit, as they run small. I also own the XElement Leather jacket i purchased from LeatherUp and the quality is continued in these chaps. Highly recommended for price and quality. Thanks again LeatherUp!
These are a nice lighter weight leather that are great quality. Love them
Love the Chaps. They seem to be made good and fit perfect. I have very muscular thighs and wear a 36 waist so ordered a 38 and was very happy that they fit well, not too tight in the thigh, just snug.
Chaps are great!! Very good price and great quality
My chaps were a great fit and the quality was really, really, good. The price was unbeatable and I also purchased a pair of pants that were great quality and a good bargan too. I will be shopping at leather up for all my leather clothing needs in the future, what a great find!!!
Ken Wallace
I haven't used them yet, but they seem to be made well, and they fit alright.
you would have a hard time finding a better deal...
I got them as a gift and they fit perfect. They have made the riding experience much more comfortable and worm. The weather where I am goes from one extreme to the other and they seem to be good in the weather conditions where I live. Great buy and recommend them to everyone.
Excellent buy. They fit well and look even better. Easy to tailor to length
These were an excellent fit and they look great. If you're looking for a good quality pair of chaps and you need a little extra room in the legs, buy this one.
Perfect fit and fast delevery. I am very impressed with these chaps. I purchased for my wife and they are as good or better than my Wilson Leather chaps. Wish I had know before I could have saved a LOT of money.
I ordered item # 7550 chaps and the leather was of great quality. I tried them on and they fit great, your staff really helped. Great job leatherup.
*****
The chaps are very well constructed and pleanty "roomy" even for mubig legs. I am very happy with them ... especially at the price.
The waist was huge - easily 8 inches to big -- so I had to have the rear waist strap altered. But having said that I love them. Very comfortable and, according others, quite flattering.
Great purchase. Alterations were easy and completed in less than 10 min. Good quality and price. Delivery was within time stated.
I got these for my wife she loves them Great Buy they are of good Quality Leather and were easy to cut to the right length.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

