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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Joseph J.
Argentina
1 review
0 helpful votes
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One thousand miles on their
October 10, 2019

One thousand miles on their first run. 350 miles in rain and cold. he did really well. Great buy.

Date of experience: October 10, 2019
Ben C.
Argentina
1 review
0 helpful votes
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Good Product.Enjoying mine so far.
October 10, 2019

Good Product.Enjoying mine so far. Be sure you check leg measurement before you order.mine was close.

Date of experience: October 10, 2019
Mary F.
Argentina
1 review
0 helpful votes
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I am very impressed with
October 10, 2019

I am very impressed with the quality of these chaps. They fit great and the price is very reasonable. Another great product LeatherUp!!!

Date of experience: October 10, 2019
Mark R.
Argentina
1 review
0 helpful votes
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Nice quality. My husband usually
October 10, 2019

Nice quality. My husband usually wears a 36" pants and I ordered him a 40"based on the reviews and length (he is 6'4) The waist is a bit big, but the legs and length are great. The back has adjustable straps so that you can take them in about an inch by lining up the hole on top of each other.

Date of experience: October 10, 2019
Tony F.
Argentina
1 review
0 helpful votes
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I received them in less
October 10, 2019

I received them in less than a week and these things are high quality. They are fully lined to keep me warm on these upcoming chilly fall and winter rides. I typically wear a 34-36 waist and a 30-32 inseam. I ordered the 38 inch waist and it is a perfect fit, as they run small. I also own the XElement Leather jacket i purchased from LeatherUp and the quality is continued in these chaps. Highly recommended for price and quality. Thanks again LeatherUp!

Date of experience: October 10, 2019
Joe N.
Argentina
1 review
0 helpful votes
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These are a nice lighter
October 10, 2019

These are a nice lighter weight leather that are great quality. Love them

Date of experience: October 10, 2019
Sharon G.
Argentina
1 review
0 helpful votes
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Love the Chaps. They seem
October 10, 2019

Love the Chaps. They seem to be made good and fit perfect. I have very muscular thighs and wear a 36 waist so ordered a 38 and was very happy that they fit well, not too tight in the thigh, just snug.

Date of experience: October 10, 2019
Anna X.
Argentina
1 review
0 helpful votes
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Chaps are great!! Very good
October 10, 2019

Chaps are great!! Very good price and great quality

Date of experience: October 10, 2019
Shirley Z.
Argentina
2 reviews
1 helpful vote
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My chaps were a great
October 10, 2019

My chaps were a great fit and the quality was really, really, good. The price was unbeatable and I also purchased a pair of pants that were great quality and a good bargan too. I will be shopping at leather up for all my leather clothing needs in the future, what a great find!!!

Ken Wallace

Date of experience: October 10, 2019
Donna Z.
Argentina
1 review
0 helpful votes
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I haven't used them yet,
October 10, 2019

I haven't used them yet, but they seem to be made well, and they fit alright.

Date of experience: October 10, 2019
Diane U.
Argentina
1 review
0 helpful votes
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you would have a hard
October 10, 2019

you would have a hard time finding a better deal...

Date of experience: October 10, 2019
Kathleen J.
Argentina
1 review
0 helpful votes
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I got them as a
October 10, 2019

I got them as a gift and they fit perfect. They have made the riding experience much more comfortable and worm. The weather where I am goes from one extreme to the other and they seem to be good in the weather conditions where I live. Great buy and recommend them to everyone.

Date of experience: October 10, 2019
Pamela N.
Argentina
1 review
0 helpful votes
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Excellent buy. They fit well
October 10, 2019

Excellent buy. They fit well and look even better. Easy to tailor to length

Date of experience: October 10, 2019
Chris D.
Argentina
1 review
0 helpful votes
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These were an excellent fit
October 10, 2019

These were an excellent fit and they look great. If you're looking for a good quality pair of chaps and you need a little extra room in the legs, buy this one.

Date of experience: October 10, 2019
Mike Q.
Argentina
1 review
0 helpful votes
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Perfect fit and fast delevery.
October 10, 2019

Perfect fit and fast delevery. I am very impressed with these chaps. I purchased for my wife and they are as good or better than my Wilson Leather chaps. Wish I had know before I could have saved a LOT of money.

Date of experience: October 10, 2019
Karen V.
Argentina
1 review
0 helpful votes
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I ordered item # 7550
October 10, 2019

I ordered item # 7550 chaps and the leather was of great quality. I tried them on and they fit great, your staff really helped. Great job leatherup.

*****

Date of experience: October 10, 2019
Steve Z.
Argentina
1 review
0 helpful votes
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The chaps are very well
October 10, 2019

The chaps are very well constructed and pleanty "roomy" even for mubig legs. I am very happy with them ... especially at the price.

Date of experience: October 10, 2019
Mike J.
Argentina
1 review
0 helpful votes
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The waist was huge -
October 10, 2019

The waist was huge - easily 8 inches to big -- so I had to have the rear waist strap altered. But having said that I love them. Very comfortable and, according others, quite flattering.

Date of experience: October 10, 2019
Sandra T.
Argentina
1 review
0 helpful votes
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Great purchase. Alterations were easy
October 10, 2019

Great purchase. Alterations were easy and completed in less than 10 min. Good quality and price. Delivery was within time stated.

Date of experience: October 10, 2019
Steven S.
Argentina
1 review
0 helpful votes
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I got these for my
October 10, 2019

I got these for my wife she loves them Great Buy they are of good Quality Leather and were easy to cut to the right length.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States