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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I received my jacket about 2 weeks ago and because of where I live , New Orleans , it doesn't stay cold here for long so I am just getting to wear it . It looks great and fits perfect . I got to wear it today and I was nice and warm , at 45 degrees . Leatherup is the best ! I have been buying from them for 3 years and everything I buy is always perfect . Way to go Leatherup !
By far the nicest quality jacket we have ever purchased. We did have to send it back to get a bigger size, as they do run a little small. But I couldn't be any more pleased with this beautiful coat. Also my boots & gloves are A . I highly recommend leather up to all my friends. Thank-you!!
WOW! What a nice Jacket. It arrived today on time, maybe a day early, but again, WOW! Nice heavy weight leather jacket that is everything they said it was, and for a really great price.
My only issue is with size. I ordered the 3XL. I normally where 2XL and ordered the 3XL after looking at the size chart. The 3XL fits a little too tight and is hard to zip up, but I am keeping it as I need to lose some weight and sure it will fit fine by summer and time to ride full time.
All and all I am very satisfied with my purchase and will be ordering pants soon.
Best jacket for the money, order large, I would have bought a larger size but it was out of stock in the larger size . I bought it as an extra jacket though so I could loose a few pounds and fit comfortably. I have a larger jacket that I wear on the bike.I also bought it from Leatherup.com
6'2, 240lbs, ordered XL jacket, fits perfectly! Quality of leather and liner is great, highly recommend this jacket.
Great jacket at a great price. You definitely need to go up a size. My husband is an XL usually but the 2X fits perfect. Only drawback is a very strong chemical smell when taken out of the box. but after airing it out it seems to have dissipated. My husband loves it and it looks great on him.
I live out of USA (UAE), so I need international delivery, so for me it was important to choose a proper size. I read many reviews. And I had to choose: or to trust people who advised to take one size bigger (L) or to trust the digits in size chart which say that I have choose my usual size (M). In this kind of case I prefer to trust digits. So I order M size based on size chart and dimensions of my jeans jacket. I got my jacket after 5 days! All dimensions are the same as in size chart so I chose correct size and I have some room for sweater. So, don't take one size bigger, use size chart, because some advisers have extra weight and different figures. Relation quality-price is very good, delivery is fast. I am satisfied on 100%
I ordered two sizes up and the fit is perfect.I followed the measurement guide and then sized up two sizes for an oversized but good fit. I wanted a little bit of room to put a sweater or sweatshirt under the jacket. Great quality and amazing jacket for the price. I'm an old school "punk" and prefer the look of a traditional men's jacket to a women's cut. I am short,so the sleeves are a tad long, but I have no complaints. It's a heavy jacket, warm enough for winters here in the South. I'm amazed and very delighted that Leather Up can sell such a quality jacket at a price that can't be matched at local shops. Thanks to all the other people who reviewed this item bc the comments really helped me get the right size.
Very nice jacket. Definitely order one size larger than normal. Very comfortable and well made.
The Xelement B7100 biker motorcycle jacket is excellent quality. The jacket has a great fit and perfect length. The jacket has pockets that are very convenient for things that you need to carry with you on a road trip. I really like the way the jacket zips up to the neck and snaps to keep your neck warm in cold weather. I highly recommend this jacket. It is well worth the money!!
Xelement 'B7100' Men's Classic TOP GRADE Biker Motorcycle Jacket
I love the Jacket I ordered it 2 sizes bigger and it is perfect My waist is 52 and my chest is 50 Length in arms and bottome of jacket was perfect Im 6'1" 275lbs I ordered it in 6X I highly recommend the jacket I will definately buy again from leatherup.com.Thank you so much for all you do and keeping prices reasonable and delivery was fast.
It runs really small! Order 2 sizes up! no complaints, excellent jacket!
I got my husband his first leather Jacket, He is so Happy with it. It is true to size, very warm in our snowy winter this year and heavy. Over all I am very happy and have already sent other to leatherup.com because of how happy we are with our very first order.
I bought this jacket for my son and he loves it! I followed everyone recommendations and bought 1 size bigger as my son didn't want a tight fitting jacket . The jacket is well made, great price, awesome smelling heavy leather, warm and the look is a worthy look to wear. I would recommend this coat to anyone and if they asked where I purchased it I will send them to Leartherup. I am so glad I found this site! I will be ordering again in the future!
Fantastic jacket. Great quality - nice and heavy material (leather smells awesome). I would go with 1 size - I am normally XL (5'11" 210 lbs) and I ordered a 3x which is a little big, but fits fine with a sweatshirt or flannel underneath. A 2x would probably have been perfect. I am still extremely happy with it!
Loved the jacket and the quality....I prol should have read the other reviews before I ordered and ordered the next size up. I will be returning this week for an exchange on the size. but he loved it...
Was skeptical on purchasing such a low priced jacket for riding. It arrived quickly and was a little small. I returned it for a larger size 4xl to fit me. I normally wear 2xl being 5'9 and at 230 It does run on the small side. I'd recommend getting it a size or two larger. Fits good and the zippers are YKK and work well. You can't go wrong with this jacket.
Holy cow, what a great jacket. Top quality. Hope this helps with sizing. I'm 5,2 and 155 lbs, 38=40 inch chest. 33 inch waist. i was going to get the large after reading the reviews, glad i didn't. i got the medium fits perfect. It was great to get such a top quality jacket, at such a good price. Thanks Leather Up.
Great jacket! Great price! Fast delivery! What's not to love about this!!! The only thing I will say is that it does run small. Based on other reviews I went up one size (normally wear a 2X, ordered a 3X). Could have gone up two sizes. It is right on the border line of being too small for me. I live in So Cal, so the jacket alone is usually enough for our weather, but if you want to wear a sweatshirt or even a couple layers of regular shirts under it, I'd go up two sizes. Other than that, I'm EXTREMELY happy with my purchase and the service I got! Thanks!!!
Great deal on a classic motorcycle jacket. First I must deal with fit. Imported an Asian items usually run small, so for a Big and Tall guy like myself I wear a 3x if it is Made in the USA sizing or a 5x if it is Oriental or Pakistani sizing. Thus the variety of sizing suggestions in the reviews I have read. If you are using American sizing go 3 sizes up, if you are using Oriental sizing go 1 size up. I ordered a 6x and the fit is perfect.
Shipping was fast, item was packaged well and I am satisfied with the jacket. Leather is thick, hardware is substantial. I am a VIP customer and although I have four other leather motorcycle jackets, three are expensive HD's and another Ebay special, along with a full length leather trench coat. , I have always wanted the classic motorcycle jacket. This one fits the bill.
You can't beat the price anywhere else and the quality is standard for this kind of jacket. This is the most basic of jackets, if you want more features upgrade to another model, but anyone that rides should be quite pleased. This is a 5 star product all around once you understand the sizing. Some of the best money I have ever invested on motorcycle gear.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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