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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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I'm extremely satisfied with my purchase & would recommend LeatherUp.com to all. I realized that I made a mistake on my delivery address, called the next day to change it, & was treated successfully with friendly & quick service. I didn't use the Size Chart, instead took advantage of a previous reviewer's suggestion to buy 2 sizes larger than typical American-made jackets, & it worked out perfectly for me. The quality of the leather & craftsmanship of the jacket are supurb. I will use LeatherUp.com for any future leather purchases.
I purchased this jacket for my husband using the chart provided. It came as promised and fit as promised. My husband needed a larger size to handle most measurements which means the sleeve length is too long for him but that is typical of any item with sleeves preset to handle larger men. Overall very happy with the purchase.
Was surprised by the quality of the leather for the price..will be reordering soon.. Very fast shipping!
Excellent fit and style. This is going to be my riding jacket period. Love the gun pocket also. Nobody even knew I was carrying. Yes I do have a CC Permit.
Great buy, ordered a little big like suggested. 2XL and I'm a lanky 6 feet 180. The 6 feet is changing of late, the 180 might......
VERY satisfied with this jacket! I am 5'10', 180lbs and ordered an XL and it fits perfect, just enough room under it for a sweatshirt if needed. You can't beat the price for such a high quality jacket.!
This is my second jacket of this type and brand. I had the first one for 10 years and well it kind of shrunk around the middle if you know what I mean. I'm 6'--200lbs and ride in cold weather often so I ordered a 2xl just so I could layer clothing underneath. I've been riding for 45 years and I'm not big on the "new look", no worries I'll drag it behind my quad a few times to give it that "used" look. Just to be safe I would suggest ordering 1 size larger that what you normally wear.
This is my second purchase of the Xelement biker jacket. I liked the first so much for fit style and durability that I decided to purchase another. A great jacket at a superior price.
The jacket fits very well. I like the jacket very much. It is very good top grade leather I would recommend this jacket to any one.
9/28/17
Michael M.
Frederick, MD
Jacket was at my door in just a few days. exactly as advertised. fits good. Good quality and actually heavier than I anticipated. I am satisfied with my purchase.
Goy this for my son's 22nd birthday and he loved it! I was shocked at the soft leather and quality and workmanship of this jacket for the price, very nice. Ordered his normal jacket size and the fit was perfect, could have not had tailored to fit and have fit any better. I have ordered gloves from here before and was equally as pleased with them. I highly recommend you try LeatherUp if you are in need of leather items.
6'1, 280 lbs, I ordered the 4XL, somehow got sent 2 jackets by mistake. 4XL fit good thru shoulders but was too small in the chest and belly. Sent one back (ground) with a note requesting a shipping label for the 2nd and a 5XL replacement. After shipping I received a phone call followed by an email containing shipping label. Sent 2nd jacket back... waited 2 full weeks before I called to inquire about my exchange, only to find out that they hadn't shipped it because of some SNAFU with the return and duplicate order... While I was not thrilled about the SNAFU, I am very pleased with the quality of the jacket and the speed with which it was shipped to me AFTER I called. My advice would be to round up two sizes from your comfortable t-shirt size, but definitely order this jacket. It is a fantastic deal for a good quality product.
Nice bang for the buck. PLUS, fast prompt delivery! (live in Minnesota)
went with the size chart and all fit well.
Will be back to toss more $$ at this site
I am 6'1 215lbs and it fits just right, I was very happy with my purchase and I was very surprised how quick it arrived after my purchase. I am not a fan and also a long life shopper. Thanks at everyone in Leatherup for making my purchase a great experience
Came back to leather up once again foe a great product. I'm 5'10" 260Lb ordered the 3XL fit is superb,finish is better than most jackets costing three times as much. Love the fact i can ride to work in 40ish degree weather and not get chilly. The shipping was fast as always.I highly recommend this jacket.
Originally ordered the XL, but it was too small. I'm 5'11'' and 240 lbs. I recently lost weight and needed to replace my old Xelement MC. The 2XL fits perfectly! I've been wearing MCs for over 35 years and I love this jacket. My one complaint is there are not enough inside pockets - I like 2 and not opening towards the zipper. also the outside chest pocket opening seems smaller than my old jacket's. Other than those minor gripes, its perfect. A great value as well!
The product is great and delivery is quick which is nice.
Great fit and excellent look. It can be a little on the chillier side, but an excellent jacket
I am so glad I bought this beautiful jacket. Every time I wear it I get so many compliments. It fits a bit snug so definitely order a size up but I will have to invest in more pieces from this brand for my wardrobe.
very nice jacket...seems to be of good quality but mine arrived with right shoulder epaulet snap in disrepair...fortunately I fixed it myself with the extra snap hardware that was included but now I do not have extra hardware and really was not fond of the defect in the first place...all in all seems like it will be okay but check things before you send them out...thanks
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Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members