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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Nicole L.
Argentina
1 review
0 helpful votes
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This jacket is just what
October 10, 2019

This jacket is just what i've been looking for!!! Fit is fantastic, look is great, leather feels good and durable. Besides all this the price is just right!!!

Date of experience: October 10, 2019
James A.
Argentina
1 review
0 helpful votes
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I'm 6', 245 with a
October 10, 2019

I'm 6', 245 with a 52" chest and 42" waist. I took other reviews advice and ordered a 3X. It fits perfectly. I had my wife measure my sleeve length as if I was holders the grips as this put my back in the normal riding postion with the jacket on, not just a bent elbow measurement. These DO run extremely small. It says a 3X "should" fit a 50" waist. Zipped up, this jacket is none to big on me. If not for the measurement chart I would give this whole rating 5 stars. Arnold G., Valley, AL

Date of experience: October 10, 2019
Ben E.
Argentina
1 review
0 helpful votes
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This was a gift for
October 10, 2019

This was a gift for my 20 year old son. He loved it!!!

Date of experience: October 10, 2019
Ben M.
Argentina
1 review
0 helpful votes
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Great jacket, good fit, just
October 10, 2019

Great jacket, good fit, just a little snug in the arms

Date of experience: October 10, 2019
Jim S.
Argentina
1 review
0 helpful votes
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O. M. G.!!! I bought
October 10, 2019

O. M. G.!!! I bought this same kind of jacket when I was in 8th grade, (1972), I have been in almost every state in the union. And almost an accident in every one of them. This jacket is the same shape, texture, smell and durability as the one that saved my life many times. I am soooo glad to have the same jacket in my 50's as I had in my teens! If Evil Knievel used this jacket he'd still be alive!!!!

Date of experience: October 10, 2019
Sharon A.
Argentina
1 review
0 helpful votes
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I own this same jacket
October 10, 2019

I own this same jacket already and bought this one for a buddy of mine as a birthday gift since he liked mine so much! My buddy loves the jacket and says it fits perfectly! Great product, even better price and excellent service from LeatherUp.com! I have gotten compliments on my own jacket as well since I bought it!

Date of experience: October 10, 2019
Ruth K.
Argentina
1 review
0 helpful votes
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I admit I was skeptical
October 10, 2019

I admit I was skeptical gin the price but this jacket is of top quality. It truly exceeded my expectations. I ordered a large despite matching the measurements for a medium due to others saying they "run small." The large fits perfect, not too big, not too small. I am amazed at the quality. This is the best deal going. If you're in doubt, order it; you won't be disappointed.

Date of experience: October 10, 2019
Bill J.
Argentina
1 review
0 helpful votes
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This jacket is just what
October 10, 2019

This jacket is just what I wanted. If you get it with a brand name on the back, it will cost you about $400 more. This is just as good.

Date of experience: October 10, 2019
Kathleen D.
Argentina
1 review
0 helpful votes
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Had my jacket for about
October 10, 2019

Had my jacket for about 3 weeks now. It's been getting chilly in the morning going to work. It's keeps me warm. Liking it the jacket very much. It is a little tight on me right now but I am losing weight so in a couple of month it should fit right. Very good jacket and fantastic price. If you want a jacket that has a removeable liner don't order this one.

Date of experience: October 10, 2019
Virginia S.
Argentina
1 review
0 helpful votes
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Very nice jacket, well built
October 10, 2019

Very nice jacket, well built not to heavy not to light.This jacket will last for a long time I am very please with it. I encourage you to buy this jacket if you are looking for a great built jacket for a great price thank you leather up once again you guy's did awesome.

Date of experience: October 10, 2019
Michelle I.
Argentina
1 review
0 helpful votes
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I bought this jacket as
October 10, 2019

I bought this jacket as a gift for my husband. I read the jacket runs a bit small - he normally wear an X-large so ordered the 2X and it fits him perfectly, with plenty of room to wear a thermal, hoodie etc. underneath while not being too loose without one. I'm very pleased with the quality for the price. my husband loves the quality ... will def be purchasing from Xelement again.

Date of experience: October 10, 2019
Daniel Y.
Argentina
1 review
0 helpful votes
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This was a gift to
October 10, 2019

This was a gift to replace a jacket that was stolen. He was thrilled because this one resembled the one stolen.

Date of experience: October 10, 2019
Sarah E.
Argentina
1 review
0 helpful votes
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I love this jacket! Classic
October 10, 2019

I love this jacket! Classic styling and quality leather and construction make this a fantastic bargain. I'm 5'11" and weigh 160# and the large fit like a glove. I get plenty of compliments too. Rest assured I will buy all my leather from LeatherUp and recommend them to anyone who will listen! Thank you.

Date of experience: October 10, 2019
Cynthia Y.
Argentina
1 review
0 helpful votes
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i love this jacket. i
October 10, 2019

i love this jacket. i am 5'9 180lbs. 36 waist. XL is perfect.

i like the fact that it doesn't have a zip out liner. those are more trouble than the're worth to me. when its cold it easier to just wear a hoodie underneath.

Date of experience: October 10, 2019
Nicole Y.
Argentina
1 review
0 helpful votes
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Bought the jacket for my
October 10, 2019

Bought the jacket for my son on Cyber Monday at an unbeatable price! We saved it until Christmas Day where he tried it on & the fit was perfect (with the help of the customer service rep). The VERY FIRST TIME that he work it after he received the gift on Christmas, the top silver lapel button came detached, simply by 1 un-snap. He was disappointed, and I showed him that the jacket came with more snaps so we can have it replaced. Obviously, we missed the deadline for return, as I had purchased it so far in advance and saved it for a Christmas gift.

Date of experience: October 10, 2019
Jeff H.
Argentina
1 review
0 helpful votes
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Jacket was and is a
October 10, 2019

Jacket was and is a touch small so it is tight but hoping it will stretch some over time. Looks GREAT on my guy! So if you are muscular you may want to go a little bigger so you can layer underneath. The leather was nice and the price was right. Overall it was a great buy!

Date of experience: October 10, 2019
Andrew E.
Argentina
1 review
0 helpful votes
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Excellent jacket at a great
October 10, 2019

Excellent jacket at a great price. Shipping was way ahead of schedule.

Date of experience: October 10, 2019
Dan I.
Argentina
1 review
0 helpful votes
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This jacket is a steal.
October 10, 2019

This jacket is a steal. It is very well made. With the lining it is very warm. It has nice hardware. I am very pleased with this product.

Date of experience: October 10, 2019
Andrew T.
Argentina
2 reviews
0 helpful votes
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It seems to be a
October 10, 2019

It seems to be a good jacket. I'm 6 ft. 290 so I ordered a 4X and it's way too small in the arms and around the waist . You need to pay close attention to they're size chart. I guess I should have ordered a 6X

Date of experience: October 10, 2019
Rebecca V.
Argentina
1 review
0 helpful votes
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I read reviews about it
October 10, 2019

I read reviews about it and it says to order 1 size larger. What I did is order a Large when I usually wear Medium. I didn't want to waste my time sending it back, which is the downside on ordering online. Some of the snaps are chrome plated. Part of the buckle was tarnished but it was brass which is so worth it because it won't rust. Overall I'm happy with the jacket but another downside is that it doesn't have a zip out liner.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States