On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Jacket is very high quality, fits awesome, looks great, price was excellent and shipping was outstanding. Great product sold by a great company
I'm 6ft tall, an 255lbs an the 5XL fits almost perfectly! The leather feels soo sturdy, and the inner lining is soo comfortable! Cant wait to test it out on a long ride!
This jacket fit me perfectly. I am 5'10, 190 lbs. I purchased an XL based on previous reviews. Plenty of room in the arms and shoulders for reaching the handlebars, yet a good fit style wise.
very happy with your jacket excellent leather and fit
Fits like it was made just for me. I'm 6'1 and 210 lbs. and my arm length is 36. Ordered a 2X along with a flare face mask and it was a good choice for me. Shopped local shops for new and used jacket and found prices were to high. Reading the reviews about this style of jacket help me make a decision. I'm a happy biker.
James D
Seattle WA.
the inside armpit liner ripped completely out the first time rode with it,very cheep liner.
Great value and quality for the price. Expect many long years of wear.
Been looking for a good biker jacket for a cousin for a couple years, and all I could find was either cheap leather, or a $600.00 price tag. I saw this by accident, and decided, for $80 bucks, what the hell, I'd give it a try.
all I can say is WOW!
I was worried about the fit, but ordered using their chart, but the fit is PERFECT, and the delivery was nearly a week earlier than they said it would be!!
Very pleased with the high-quality material. Warm but good looking jacket (I call it my Marlon Brando' look.
Very nice jacket. Zippers are good quality, fit is nice and looks are first rate !
GREAT jacket built tough and very stylish. Awsome buy I love the way it looks on me. Every time I wear it people ask me where did I buy it.
Got my xxl, a touch tight but arm length was a touch long so I kept it.
Really decent jacket. Absolutely recommend and a great price.
Even has a good lining.
Thanks
My wife bought this for me for Xmas, I love it! I've bought other gear from here before, and sometimes the larges are HUGE and the mediums are TINY, but this jacket was spot on. I'm pretty skinny but my arms are really long, so a large for perfect. Great jacket, very high quality.
Kind of thin light jacket. should not be your main jacket. Still a good price though.
Ordered this jacket a few days before Christmas and it took about a week to receive.. The Quality is outstanding and the pockets although a little high on the sides take a little getting used too. As Everyone else said order big. I am a 6'0 300lb guy and normally I fit in 2x-3x so I went with a 4x and too be honest if I didn't live in Massachusetts I would ship back to California and exchange for a 5-6x and not feel bad ordering something that normally would be a dress on me, They run small so don't feel bad checking that box :P Thank you Leather UP I would with out a doubt recommend to anyone!
Jan 16, 2015:
Received my jacket, fits exactly as I had invisioned. For reference, I stand 6', weight is 171 pounds, wear a 34x33 pant. I ordered a medium and the fit is perfect; exactly as I was hoping for.
I gambled a little; suspecting the chart showed the measurement E-Chest at the wrong location (under the armpits) I measured the circumference at my shoulders which came to 44" so I gambled, that being the chest measurement.
If I want to wear a hoodie under the jacket it might be somewhat tight but, I didn't order it for a hoodie to fit under it. I ordered it to be the jacket it is.
I can only go with a five-star all down the line; because that is what it is.
Having bought the same jacket over 5 years ago I was surprised to see it is now cheaper priced. As it turned out the jacket is made cheaper with thinner leather and no snap for the inside pocket. The zippers on these things break off as they are cheap pot metal. I'll wear this one a few years and next time I think I'll step up to a Schott to see if they're all that.
As for the company's service, they do ship very quickly and I even got free shipping! No complaints there. If you want a cheap leather jacket then Leatherup.com is the way to go.
Great quality jacket, Runs really small 1st ordered a 4x but was too small so reordered a 6x its perfect. Love the style!
I have been a fan of leather.com for many years. It doesn't matter what I order, it's NEVER a disappointment.
My husband is 6.3 so it was a little scary ordering this jacket for him, but it fit perfectly. It's everything described.
I bought the jacket for my boyfriend for Christmas. The fit was perfect. He absolutely loved it!!!!!! The price was perfect and access to the site was easy. They shipped when they said they would . I have recommended this site to everyone i can.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members