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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Brenda Q.
Argentina
1 review
0 helpful votes
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Love the jacket. A GREAT
October 10, 2019

Love the jacket. A GREAT value. I ordered XXL (usually wear an XL) and it's a little small. Think the XXL would be too big, hopefully I'll get it to stretch a little. But it is a great coat and an even better price. Did I mentions free shipiping. Great deal.

Date of experience: October 10, 2019
Pamela H.
Argentina
1 review
0 helpful votes
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The quality of the jacket
October 10, 2019

The quality of the jacket is top-notch, love the heavy duty zippers. The fit is excellent, and the value is incredible! I know where I'm going for all of my future riding apparel needs, you all are great!

Date of experience: October 10, 2019
Kathleen T.
Argentina
1 review
0 helpful votes
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Excellent gift, excellent fit. I'm
October 10, 2019

Excellent gift, excellent fit. I'm happy with the purchase and so is the person I bought it for.

Date of experience: October 10, 2019
Jeff D.
Argentina
1 review
0 helpful votes
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This is a very much
October 10, 2019

This is a very much a TOP GRADE jacket. Loved it the minute I put it on. Great for cold days. Used it for a 150 mile ride 2 weeks ago and kept me very warm. Going on another ride with our Bike Ministry and using it again. THANKS LEATHER UP for a great product at a great cost.

Date of experience: October 10, 2019
Bob W.
Argentina
1 review
0 helpful votes
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very warm and i got
October 10, 2019

very warm and i got it xxl and the belly is a little tight because of the belly...lol..but i noticed the tight belly really gave support to riding if that makes since,i love it.

Date of experience: October 10, 2019
Dan N.
Argentina
1 review
0 helpful votes
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I am very satisfided with
October 10, 2019

I am very satisfided with the 2 jackets I purchased they have exceeded all my expectationa

and would highly recommend you site and products to all my friends

Date of experience: October 10, 2019
Kevin U.
Argentina
1 review
0 helpful votes
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You were out of the
October 10, 2019

You were out of the women's moto jacket so I bought a man's small. It fits me like a glove and my harness boots are so bad $#*!. I love my purchases. What a value for the money, good old fashioned leather in classic styles. I am thrilled!

Date of experience: October 10, 2019
Alex E.
Argentina
1 review
0 helpful votes
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Very nice jacket, great fit
October 10, 2019

Very nice jacket, great fit thanks to previous reviews. All around great transaction. Will highly recommend this jacket, and can't be beat at this price. Very fast delivery. I bought two of these in women's for my wife and daughter for Christmas and they loved them. Thanks Leatherup you've earned a long time customer.

Rick Carlsbad, NM.

Date of experience: October 10, 2019
Betty T.
Argentina
1 review
0 helpful votes
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I have bought four jackets
October 10, 2019

I have bought four jackets so far this last one was not bolt the same very disappointed leather was diff hope it lasts like the others I still have one more to buy but the boots were great

Date of experience: October 10, 2019
Stephen I.
Argentina
1 review
0 helpful votes
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I purchased this jacket for
October 10, 2019

I purchased this jacket for my grandson for Christmas. He loved it, just what he wanted. Once he put it on he never took it off. Great jacket for the price and quality. Thank you.

Date of experience: October 10, 2019
Anna I.
Argentina
1 review
0 helpful votes
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Great jacket! Got recommended this
October 10, 2019

Great jacket! Got recommended this site from a friend. Tried his M which fit me nice, so I ordered one myself. Good looking, and great quality.

Date of experience: October 10, 2019
Ruth B.
Argentina
1 review
0 helpful votes
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Estoy satisfecho con mi chupa
October 10, 2019

Estoy satisfecho con mi chupa de cuero. mi chaqueta es de cuero! Ademas me protege del frio, yo he escuchado buenos comentarios sobre mi chaqueta y tambien les he sugerido para que ellos compren en Leatherup.com, porque es la tienda autentico de cuero.

Date of experience: October 10, 2019
Joe E.
Argentina
1 review
0 helpful votes
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Bought this jacket to replace
October 10, 2019

Bought this jacket to replace one that went "MISSING" and it's exceeded my expectations. After reading the reviews I was a bit worried about fit but the fit is perfect for me. Have already recomended you guys to friends.

Date of experience: October 10, 2019
Nick T.
Argentina
1 review
0 helpful votes
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Usually wear a medium. Changed
October 10, 2019

Usually wear a medium. Changed order last minute to a S. Fits perfectly.

Date of experience: October 10, 2019
Mary T.
Argentina
1 review
0 helpful votes
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This jacket is the real
October 10, 2019

This jacket is the real deal, Packaged and received in great shape. The jacket is excellent quality , it is a heavy jacket and will provide great protection. My husband looks extra-handsome in this jacket. well made and quite comfortable. . I am really happy.

Date of experience: October 10, 2019
Dave V.
Argentina
1 review
0 helpful votes
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Excellent buy! Is far beyond
October 10, 2019

Excellent buy! Is far beyond expectations. High quality leather, flawless lining and durable zippers. Perfect for riding or going out to dinner. Well worth the price.

Date of experience: October 10, 2019
Jeff F.
Argentina
1 review
0 helpful votes
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This was well worth the
October 10, 2019

This was well worth the price of the item. My husband normally wears XL and the XL fit him just right. The delivery was quick. We are return customers and will come back again and again!!!!

Date of experience: October 10, 2019
Kimberly X.
Argentina
1 review
0 helpful votes
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This jacket is EXTREMELY WARM!zipper
October 10, 2019

This jacket is EXTREMELY WARM!zipper strands came off very easily but really no big deal,only problem is the fit,im usually xl in jackets but these seem to run a little big, im 5'10 and 210 if that helps any.

Date of experience: October 10, 2019
Bill L.
Argentina
1 review
0 helpful votes
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Verry happy with jacket. Fast
October 10, 2019

Verry happy with jacket. Fast shipping. Amazing product for the price. Can't believe I was able to get real leather for so cheap!

Date of experience: October 10, 2019
Kimberly G.
Argentina
1 review
0 helpful votes
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Unfortunately the small was even
October 10, 2019

Unfortunately the small was even way too big for me. I didn't really feel like returning it though and ended up studding it and giving it to my friend. Not for smaller guys but otherwise a good jacket for the price.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States