Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
For the price you won't find a better made jacket. Nice heavy liner.
bought this jacket for my son have one exzactly like it for myself had mine for over a year now vevy satified with mine good quality all seams and zippers have held up little stiff when i first got it treated it with linseed oil a couple of times softened op nicely order it a little big my xxl seems to be shrinking (may be me expanding around the middle)excellent jacket
It is a very nice jacket and is as advertized. The reviews are accurate. I would buy again.
Very nice jacket and LeatherUp is great to deal with.
Warm enough when its cold, and cool enough when its hot. Gotta love the style too.
I am very happy with my jacket. It fits perfectly and I do like that it is kinda light weight and the leather is soft.
For 228 dollars this is a really good buy, for 80 is is a steal.
I was very happy with the workmanship of the jacket. My boyfriend loved it and it fit perfect. Same coat for less than 1/2 the price.
I purchase this jacket to replace the one I owned for many years. ( 1978-1990) its not as thick of a leather as the older one. But for the price it was a great buy. I would recommend this to my friends.
just what i was hoping for , only better than than what i was expecting . thank you
I bought this jacket for my son who normally wears a 2XL shirt. I ordered him a 5XL as someone told me these run small. Well, they run very small. Unfortunately, there is no 6XL available right now. I will be reordering when it becomes available as he really loves the jacket and style.
Awesome Jacket, didn't think it was my style til I ordered it and tried it on. I really love it.
This is a great looking Jacket. The fit was right on for me. The price is great. I am looking forward to using it.
This is a great jacket for the price. I would definitely recommend leatherup.com to anyone. Thanks
I bought this for my husband and he LOVES it! He's absolutely thrilled with it. I would recommend this to anyone who rides!
This is an excellent leather jacket at any price, but at $79.00 it can't be beat. Order arrived very fast. I usually wear a large, ordered an xl, it fits perfect. If you are looking for a leather jacket at a good price, this can't be beat.
I bought one, and I love it. I bought my son one, and he loves it. I bought my father one and he wares it all the time. We went on a motorcycle ride to Michigan's U.P. and it was rather chilly but we were very comfortable. The three matching jackets made us look cool too. I am very satisfied, and will be back. Probably for chaps.
Like ALL Leather Up Items, this jacket met or exceeded expectations. THE place for all leather needs!
Excellent! High quality leather items at a very low price! Thanks!
Awesome Jacket! Authentic and durable (with exception of the liner) Definitely worth the price!
Purchased this item according to specifications listed on sight. Everything was correct EXCEPT for the sleeve length. When crossing your arms across your chest the sleeves came up about 2 1/2 inches on each side. Called David the MANAGER about this problem and he was unwilling to do anything to resolve this issue. So yes 79.99 is a good deal if you dont have to pay $15 shipping to send it back.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

