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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I bought these boots and I wear them quite a bit, they are confrotable and look good. I've had many people tell me they like those boots. When I look at these boots a year later they still look almost like the day I bought them, they have really held up well. I believe these boots are going to last for several more years to come with no problem.
Look great, fit great, great value for the price. Shipped fast. Would recommend Leatherup highly.
They feel great nice look. They only issue that I have with them is that I bought a 10 1/2 and the top of the boot is a bit wide on my leg. I think maybe next time I will try for a smaller size. Other wise no complaints. When I get on my bike the boots feel great even though they are a drop big. thanks LeatherUp I will be purchasing from you guys again soon.
The first boot ordered was just too bulky for my tastes so was returned for a quick no questions asked reimbursement while I waited for the other boot to arrive. This boot is exactly what I wanted. The quality and fit is perfect in every way. Thank you LeatherUp for brining to market such quality at a reasonable price. I highly recommend this company.
I was a little concerned when ordering these boots since they are not offered in wide sizes at least not in my size. Boots arrived quickly and were as described, as to the size issue, not a problem at all, these boots are generous on sizing without being oversized. I have been wearing these boots almost daily for a couple of weeks as normal foot ware not just for riding, they are that comfortable.
Need I say more !!! Seriously, folks these boots are the first pair of boots I
have found to that provided an excellent fit and great comfort right
out of the box. Love the new zipper function - takes the hassle out of
having to wrestle them on or off. In a nutshell, a great product for boot
lovers and motorcyclists. Thank you for the correspondence, Doug Fortner- ECM 495.
Good looking boots. Good fit, great price. Timely delivery. I'll be a repeat customer !
Ordered my normal size and they fit just fine. The price was great and they look great
Been looking for a boot like this at this price level and damn if Leatherup ante'd up. Excellent product, price, and service.
These boots were out of stock so I ordered a different boot from another on-line source. They were more expensive but I bought them anyway. The day they arrived, i got an email from Leatherup advising these boots were back in stock. I jumped all over that and placed an order. They arrived in a few days and I compared them to the other boots. I wore each pair of boots for a couple of hours staying on the carpet. Both brands were acceptable, but these boots looked better and fit well. My only question is that the top is somewhat trumpet mouthed around my ankle. No real support, but they don't bind and cut into my leg when I bend my foot. I returned the other brand of boots and received a refund. These are hard to beat for fit, finish, appearance and price. Go ahead and buy them. You know you want to!
I love these boots. They are comfortable out of the box and the zipper makes slipping on my high arched foot is a breeze... plus I have a gut and pulling on normal boots is a chore. Size 12 fits great... I usually have to get a size larger just so I can slip them on and then my heel slips. These are now my official scooter boots. Thanks
As listed, quick delivery. I'm happy with the company and the product.
Very nice boots. I like them, I look forward to breaking them in.
I'm completely satisfied with these boots .The style and The quality is excellent.The speed of processing and
shipping are very much appreciated.I think the price was reasonable too.
These boots fit well and are accurate for my shoe size. They're a bit heavy but what else would you expect from a boot that is designed to protect your feet? They appear to be of good quality and I'm glad I bought them.
I do not ride, but I was looking for a stylish, comfortable boot to wear in the fall and winter. I usually wear a women's 11W or 11.5W, but it's a tough size to find, so I often purchase men's boots. These boots fit great, look great, and are so comfortable I wear them all day- even when I am standing for hours at a time. I have another pair in brown, but they don't have a zipper, making them difficult to put on and take off. The addition of the zipper makes these boots absolutely perfect. I would absolutely buy these again, and probably will!
The boots were too long but perfect in the width. Since these boots don't come in wide widths I will have to get a different style. But it's a great boot. My boyfriend needs a wide width. So I guess the fit is too big becuase if he had a regular width foot these boots would be too long. So I would get a size smaller for other people who have normal widths.
I'm difficult to fit any footwear and apprehensive about buying shoes or boots without first trying them on. These are true to size and they break-in easily.
It's also a pretty stern looking boot!
Excellent boot. I especially like the fact that you can resole this item. Fit was right on based on my normal shoe size. I have a wide foot and usually wear Birkenstocks for that reason, but these fit fine. The square toe is a plus for the fit as well. No squished toes here. Great boot.
Amazing boot! I've only ever worn lace up boots in my life but when I saw these, I fell in love. Fits perfectly with an extra insole. Size perfect. Will recommend to friends and family.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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