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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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This is the second pare of Xelement Harness Boots that I have purchased from Leather UP. Great Quality, Great Comfort and a Great Price. What are you waiting for?
Great boot, great price. I ordered my exact size and they have broken in to fit well. They are really comfortable to wear. You cannot go wrong with this one.
I love these boots. Rugged feel and look, very confortable. I've purchased HD and Sketcher boots in the past but these by far offer more value and comfort for the buck.
I ordered the tall double harness boots first. I ordered a size 10 because for 20 years that was the size I wore. I have noticed that all shoes have been changing size'. I returned the tall harness and ordered the 11 zipper. I advised Leather Up that I had purchased a second pair and was returning the first pair. They handled it with grace and skill. My credit was on my card as soon as they got the first pair back. I will be doing business with Leather Up for a long time. I purchased my other half a Ladies Long Coat and she loves it. The quality of their stock is great and even the close-out products arre of good quality. Their a great company to do business with.
Great boot in this price range. Sizing as expected for me.
Nice Boot, well made. Great deal for the money. Sizing is a bit off but thats ok...they will wear in. All in all a great deal
Very nice boot. Great value. This was the second thing I bought from LeatherUp and will not be the last.
Boots are of great quality and craftsmanship and were a perfect fit. Shipping was quick. I was very pleased with my purchases.
I got these boots for Christmas and I absolutely love them! Haven't had the need to wear double socks or use foot warmers since I received these boots and I have ridden in 24 degree weather. Very happy with them.
i recived theese boots today.i got 1/2 size bigger. but i coudnt get them on my feet do to tight fit going around my ankles.to bad they come in wide foot.so i dont recomend anyone with fat calfs or ankles
Nice boots. Easy on and off. Would buy from these people again.
Love this boot. First boot I've ever bought. Usually ride around in shell toes. Super soft leather, zipper makes it easy to take on and off. Doesn't seem like there will hardly be any break in time. Usually wear a size 10.5 in everything. Bought a 10 in these and glad I did. Length is perfect. Heel feels a little wide, but a heavy sock should take care of that. Really nice looking boot.
Nelson from Zeeland, MI
I've never owned boots before, always used high-top tennis shoes. These boots are great, I prefer them to shoes when riding by a long shot. Size was good, too. I buy shoes between 10 and 11 and got these boots in size 10 and they are perfect. They are a little snug on the top of my foot, but that keeps the heel from sliding up and down so I like it.
I have been wearing these boots almost full time for over a week, Very comfortable -- and they look great! One ordering tip that I wish I had known: Although many of Leatherup products seem to run small, my initial order for these boots (a size up) was a mistake that cost me quite a bit (in FedEx return fees) to rectify. I recommend you order the size you normally wear, and even then plan on heavy socks. BTW, except for the cost to ship the boots back, the Leatherup exchange service is outstanding. I wish we could get a lower negotiated rate for returns, perhaps a preprinted label and we would pay Leatherup by credit card if we used it. It isn't like they don't have the returned merch as security that they will not get stiffed.
So far they are great wearing boots. I ordered off my harley boot size and they fit perfect. Time will tell but if they hold up I will be back to order more. May even order a pair to work in they feel so good. Time will tell how they wear and hold up but pleased at this point well worth the money.
Boots look good but the fit is very sloppy. The boots ride up and down when walking regardless of the sock wore. I would never buy shoes on line again. I'll pay more but at least I can try them on before I buy them.
Great quality shoes and the sizing was right on the money. Way to go Leatherup.
Great boot. Like them very much and the cost was less than brand name. Fit well and look good. Thanks!
Great boots, fit perfectly for every day weare and a huge perk is that my back up piece .357 Magnum snub fits great in them on an ankle holster. Ive tried alot of other boots, and these nail it.
Perfect...again. My husband buys a pair each year and wears them everyday for work. They are comfortable, durable and look good. Service and shipping exceptional.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members