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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Shirley O.
Argentina
1 review
0 helpful votes
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Bought these for my dad...Shipped
October 10, 2019

Bought these for my dad...Shipped quickly and he absolutely LOVES them. He got the size 13 and still has just enough room to add a pair of gel insoles...High recommendation!

Date of experience: October 10, 2019
Nancy Q.
Argentina
1 review
0 helpful votes
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Excellent boots, a little tight
October 10, 2019

Excellent boots, a little tight until they broke in and now they are very comfortable. The quality really impressed me and I wear them nearly every day. Strongly recommend these boots to everyone..

Date of experience: October 10, 2019
Daniel A.
Argentina
1 review
0 helpful votes
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These boots couldn't be better!
October 10, 2019

These boots couldn't be better! If the man in your life has a high instep, and/or wide feet and finding top quality sexy boots that fit is almost impossible.... these are it! For riding ... heels fit pegs wonderfully and relaxed fit makes shifting a breeze! They are a very classic and sharp looking boot and can be worn for fancier occasions as well. True to size but order 1/2 size up if using cushioned insoles. Fast shipping and will definitely order from leather up again!

Date of experience: October 10, 2019
Robert N.
Argentina
1 review
0 helpful votes
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great price. what people say
October 10, 2019

great price. what people say about ordering the smaller size is right on

Date of experience: October 10, 2019
Anna L.
Argentina
1 review
0 helpful votes
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Very nice quality leather. Soft
October 10, 2019

Very nice quality leather. Soft and comfortable. Recommended.

Date of experience: October 10, 2019
Carol V.
Argentina
1 review
0 helpful votes
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The boots fit very well
October 10, 2019

The boots fit very well and I really like the zipper feature. They are rugged yet the leather is very soft.

Date of experience: October 10, 2019
Jeff Q.
Argentina
1 review
0 helpful votes
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Love these boots, but would
October 10, 2019

Love these boots, but would love them more if they had better, deeper, non-slip rubber tread and steel toes.

Date of experience: October 10, 2019
Virginia G.
Argentina
1 review
0 helpful votes
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These boots fit as I
October 10, 2019

These boots fit as I expected. They fit a little loose in the heal but thick socks takes care of that. The zipper makes it a breeze to get on. Good quality, and looks good.

Date of experience: October 10, 2019
Pamela M.
Argentina
1 review
0 helpful votes
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Excellent boot at a great
October 10, 2019

Excellent boot at a great price. Was very happy to see the quality as I've never ordered boots on line before. My foot surgeries made it hard for me to get into a taller boot and the side zipper ad lower shaft make it easier.

Date of experience: October 10, 2019
Bill J.
Argentina
1 review
0 helpful votes
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I never bought boots online
October 10, 2019

I never bought boots online before, and surprised to see that they're a great looking boot and fit perfect, also very comfortable boot. FM Florida

Date of experience: October 10, 2019
Deborah K.
Argentina
1 review
0 helpful votes
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Great quality, good fit. Haven't
October 10, 2019

Great quality, good fit. Haven't put them through a riding season yet but so far They seem to be exactly what I wanted...rs

Date of experience: October 10, 2019
Anthony F.
Argentina
1 review
0 helpful votes
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Great boot at a great
October 10, 2019

Great boot at a great price! very pleased will order again

Date of experience: October 10, 2019
Virginia A.
Argentina
1 review
0 helpful votes
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An excellent boot, surprisingly well-made,
October 10, 2019

An excellent boot, surprisingly well-made, and there was little break-in required. The sole and heel are very robust, which helped minimize the damage to my foot in a recent accident. In observing the construction of the boot after it was ripped apart, I can attest to the quality first-hand. You don't get that perspective in most reviews, do you? Sizing for my Size-12 foot was spot-on. Next time I will order the taller boots, as my crouched riding position pulls any but my longest jeans over the top of the shaft. Don't ride without strong boots - forget those sneaker styles! Thanks, LeatherUp!

Date of experience: October 10, 2019
Stephen V.
Argentina
1 review
0 helpful votes
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Nice boot, well made and
October 10, 2019

Nice boot, well made and sizing is right on. I have a narrow foot so a little loose in the heal but every boot I buy is like that so no big deal. The only concern I have is that the upper is very wide around the ankle. I can put them on without unzipping them. When I sit or ride, my pants often don't fall back down nicely. I have to keep reaching down and pulling them over the top of the boot because it is so wide. Not sure if I'll send them back yet because other than that I love them. Maybe I'll just buy some longer pants!

Date of experience: October 10, 2019
Steve C.
Argentina
1 review
0 helpful votes
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They are very sharp looking
October 10, 2019

They are very sharp looking boots that I've worn to church with dress pants. The first time on, they were very comfortable. The easy on and off with the zipper is a real plus as well. I woulld say that you might want to consider 1/2 to 1 size smaller as they tend to run a little large. All in all, a great product at a fantastic price.

Date of experience: October 10, 2019
Amy N.
Argentina
1 review
0 helpful votes
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I've ordered these boots a
October 10, 2019

I've ordered these boots a month ago and havent worn anything else since lol. They feel great and are nice and light. You can walk in them all day and ride all day too. I got a 10 1/2 and they fit nicely with a little room. the zipper makes it easier to slide on which is why i ordered them. And also shipping was way faster than expected which was an added bonus. I'll deffinitly order from leatherup.com again.

Date of experience: October 10, 2019
Mark K.
Argentina
1 review
0 helpful votes
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I wear a 10 1/2
October 10, 2019

I wear a 10 1/2 , and made the mistake of ordering a 10/1/2 thinking i would wear a heavy sock, but no good! the fit is too loose, so now i must do the return, pay return shipping, wait, reship replacement, wait thing. With all of the posts about size, you think the manufacturer would just relabel the sizes by now. Iread one post about wearing a heavier sock, but didnt work for me. Also the left boot was considerably larger than the right. I will say I was pleased with the quality of the leather and the leather felt supple, not the usual clunky feeling of new boots, which is important if your bike has a sensitive neutral. Just wish they could get the size thing fixed!

Date of experience: October 10, 2019
Richard D.
Argentina
1 review
0 helpful votes
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I wear a 11.5 and
October 10, 2019

I wear a 11.5 and ordered an 11.0 per other reviews. Initially the instep and width was very tight. After wearing for a day or two the leather broke in perfectly and the fit is great now. Boot is surprisingly light weight and great for shifting, yet sturdy enough to provide good protection. Doesn't feel like the typically klunky harness boot . Great value when comparing to other riding boots at twice the cost.

Date of experience: October 10, 2019
Sharon J.
Argentina
1 review
0 helpful votes
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Fantastic construction and excellent quality
October 10, 2019

Fantastic construction and excellent quality materials, I am amazed that the Chinese are able to produce such quality. Let's hope that it is the begining of new standards for items from that country.

I had read that the sizing tends to be larger than stated but I am a size 10 to 10.5 in New Zealand standard measure which is around 44-45 Euro and the boots I selected were size 11 US and they fit perfectly.

The whole purchase & shipping process through LeatherUp was absolutely first class and I would recommend LeatherUp to everyone who is wanting to painlessly purchase quality products. The service is tremendous too, I made my purchase in the afternoon of August 22 and the boots were in my possession on the morning of August 28 - all the way down here at the end of the earth in New Zealand. That's damn fine service I reckon.

The only downside for me is the freight cost to the 'end of the earth' and that is largely out of LeatherUp's control. I purchased two pair of boots at $75US per pair and the freight cost was $92US to get them here. Such is the cost of living in paradise. Now, if LeatherUp were to buy their own plane...

Date of experience: October 10, 2019
Melissa D.
Argentina
1 review
0 helpful votes
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ordered these boots in a
October 10, 2019

ordered these boots in a size 11..had to return them for a 12..still snug across the top and in the heel...but as far as the boot itself..very well made and i am pleased with my decision to go with leatherup.com...fast service and on time delivery...have also ordered a coat and chaps as well

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States