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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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This boot is Excellent! I purchased a size 11 first, for I wear an 11 in Wolverine and Timberline (Sears) work boots. But the 11 was too tight on the sides. I have very wide feet. Like a double E or tripple E in some brands. I returned them for a size 12 and it fits perfect. You may want to order a size up if you have wide feet like myself. The boot breaks in very easy and is VERY comfortable. You will be pleased with this purchase.
Nice pair of boots! These are not wider as another customer put it. They are (M) in width, you need to have narrower feet than mine in order to fit them. I wish they came in a wider width. I bought a size 10 thinkink that they were wide in with. It wasn't. Good thing I had a friend who would buy them from me. Steven B, Kapolei, Hawaii
I have a high instep that makes it difficult to find a boot that I can get on without a lot of effort. The zipper side on this Xelement boot solves my problem and still provides the style and look that I like. They are a little loose in the heel, but the snug fit under the harness helps keep my feet from sliding. Once they are broken in and stretch a little, I'll add some insole inserts to help maintain a comfortable fit.
Boots came tight...I thought I may need to exchange but after breaking them in after a week, they are very comfortable now. I wear them for everyday use along with riding. I suggest getting them really warm and then putting them on to break them in faster. I've kept the same insole, and are very happy with them. The soles are really tough and don't cut up easily. Outer part has a nice look to them and the zippers are quality as well. No snags or problems. Highly recommended.
They fit well and my husband finds the boots very comfortable , we are happy with the purchase.
Boots are very good quality and exceed my expectations. Leatherup is my first destination on the web when looking for leather products.
Very satisfied with this product. I was looking for a shorter boot and the zipper allows easy on/off. Excellent fit and comfortable to wear. Would definately recommend this boot.
JV
Great value for price. The fit is dead on order your true size. My foot is a 9 3/4. Boots are a little loose which indicates a true size ten fit. A nice heavy sock and I am all set.
Soft leather. nice look, shipping as promised with tracking number provided, and boots broke in easily. I was so satisfied that I just ordered a helmet and saddlebags without searching another website.
Thanks Leatherup
Good quality boot, size was right, for the price can beat the the boot. Very comfortable, and fast shippment
started out with the wrong size, sent it back and had the new ones in no time. Happy with the quality and ease of making the transaction.
I purchased a pair of these #1502 zipper boots last year and wear them several days a week for my motorcycle rides. Outstanding value and of high quality. They have gotten extremely wet on several occasions, yet retain their fit and appear.
I recently ordered a second pair for my riding buddy.
Shipped to my home in a matter of days. Boots are very comparable to others I shopped that were more than twice the price. Excellent quality. Size was right on. After seeing them, a few riding buddies said they were going to order a pair as well.
Good boots,little stiff but will work nicely. Worth the price!
Very comfy,good looking, well made boot. Excellent price. Pleased with my purchase. My regular size fits perfectly.
Bought these for my husband and he likes them very much...a little narrow but he feels he will be able to break them in.
Very nice boots! Very comfortable .....though I've only worn them a few times. Leatherup delivered exactly as advertised!
ordered my usual size 101/2 was way to big. returned them for 10's fit well at first but streched out and are also too big now. will be wearing lace up boots from now on. Quality of boot is excelent, just be careful of sizing!
Ordered these Xelement Zipper Harness Motorcycle Boots for my husband and he loves them! Had to have the zippered boot due to his high instep. He normally needs size 7 and had to get an 8; we took a chance and put insoles in them and they're wonderful!! Lightweight, comfortable, great price, everything one looks for. Very nice, quality boot. Thank you, LeatherUp!
This was my first time ordering from Leather Up. I will defiantly order from them again. My order was shipped quickly and the fit was great. The only problem was tracking the order on Fed-ex. They don't update there site that often.
They feel great! Definitely a boot that's made for tough wear and tear (aka NY winters hahaha). If you're not sure which size suits best, go with the smaller size. I'm usually an 11.5 so I went with 11, and they fit perfectly.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

