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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Sarah X.
Argentina
1 review
0 helpful votes
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This boot is Excellent! I
October 10, 2019

This boot is Excellent! I purchased a size 11 first, for I wear an 11 in Wolverine and Timberline (Sears) work boots. But the 11 was too tight on the sides. I have very wide feet. Like a double E or tripple E in some brands. I returned them for a size 12 and it fits perfect. You may want to order a size up if you have wide feet like myself. The boot breaks in very easy and is VERY comfortable. You will be pleased with this purchase.

Date of experience: October 10, 2019
Frank M.
Argentina
1 review
0 helpful votes
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Nice pair of boots! These
October 10, 2019

Nice pair of boots! These are not wider as another customer put it. They are (M) in width, you need to have narrower feet than mine in order to fit them. I wish they came in a wider width. I bought a size 10 thinkink that they were wide in with. It wasn't. Good thing I had a friend who would buy them from me. Steven B, Kapolei, Hawaii

Date of experience: October 10, 2019
Dave F.
Argentina
1 review
0 helpful votes
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I have a high instep
October 10, 2019

I have a high instep that makes it difficult to find a boot that I can get on without a lot of effort. The zipper side on this Xelement boot solves my problem and still provides the style and look that I like. They are a little loose in the heel, but the snug fit under the harness helps keep my feet from sliding. Once they are broken in and stretch a little, I'll add some insole inserts to help maintain a comfortable fit.

Date of experience: October 10, 2019
Jack G.
Argentina
1 review
0 helpful votes
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Boots came tight...I thought I
October 10, 2019

Boots came tight...I thought I may need to exchange but after breaking them in after a week, they are very comfortable now. I wear them for everyday use along with riding. I suggest getting them really warm and then putting them on to break them in faster. I've kept the same insole, and are very happy with them. The soles are really tough and don't cut up easily. Outer part has a nice look to them and the zippers are quality as well. No snags or problems. Highly recommended.

Date of experience: October 10, 2019
James F.
Argentina
1 review
0 helpful votes
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They fit well and my
October 10, 2019

They fit well and my husband finds the boots very comfortable , we are happy with the purchase.

Date of experience: October 10, 2019
Bill H.
Argentina
1 review
0 helpful votes
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Boots are very good quality
October 10, 2019

Boots are very good quality and exceed my expectations. Leatherup is my first destination on the web when looking for leather products.

Date of experience: October 10, 2019
Jeff Z.
Argentina
1 review
0 helpful votes
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Very satisfied with this product.
October 10, 2019

Very satisfied with this product. I was looking for a shorter boot and the zipper allows easy on/off. Excellent fit and comfortable to wear. Would definately recommend this boot.

JV

Date of experience: October 10, 2019
Adam Q.
Argentina
1 review
0 helpful votes
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Great value for price. The
October 10, 2019

Great value for price. The fit is dead on order your true size. My foot is a 9 3/4. Boots are a little loose which indicates a true size ten fit. A nice heavy sock and I am all set.

Soft leather. nice look, shipping as promised with tracking number provided, and boots broke in easily. I was so satisfied that I just ordered a helmet and saddlebags without searching another website.

Thanks Leatherup

Date of experience: October 10, 2019
Steve U.
Argentina
1 review
0 helpful votes
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Good quality boot, size was
October 10, 2019

Good quality boot, size was right, for the price can beat the the boot. Very comfortable, and fast shippment

Date of experience: October 10, 2019
Virginia O.
Argentina
1 review
0 helpful votes
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started out with the wrong
October 10, 2019

started out with the wrong size, sent it back and had the new ones in no time. Happy with the quality and ease of making the transaction.

Date of experience: October 10, 2019
Jack Z.
Argentina
1 review
0 helpful votes
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I purchased a pair of
October 10, 2019

I purchased a pair of these #1502 zipper boots last year and wear them several days a week for my motorcycle rides. Outstanding value and of high quality. They have gotten extremely wet on several occasions, yet retain their fit and appear.

I recently ordered a second pair for my riding buddy.

Date of experience: October 10, 2019
Janet O.
Argentina
1 review
0 helpful votes
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Shipped to my home in
October 10, 2019

Shipped to my home in a matter of days. Boots are very comparable to others I shopped that were more than twice the price. Excellent quality. Size was right on. After seeing them, a few riding buddies said they were going to order a pair as well.

Date of experience: October 10, 2019
Sharon J.
Argentina
1 review
0 helpful votes
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Good boots,little stiff but will
October 10, 2019

Good boots,little stiff but will work nicely. Worth the price!

Date of experience: October 10, 2019
Mary O.
Argentina
1 review
0 helpful votes
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Very comfy,good looking, well made
October 10, 2019

Very comfy,good looking, well made boot. Excellent price. Pleased with my purchase. My regular size fits perfectly.

Date of experience: October 10, 2019
Helen T.
Argentina
2 reviews
0 helpful votes
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Bought these for my husband
October 10, 2019

Bought these for my husband and he likes them very much...a little narrow but he feels he will be able to break them in.

Date of experience: October 10, 2019
Linda Q.
Argentina
1 review
0 helpful votes
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Very nice boots! Very comfortable
October 10, 2019

Very nice boots! Very comfortable .....though I've only worn them a few times. Leatherup delivered exactly as advertised!

Date of experience: October 10, 2019
Dan W.
Argentina
1 review
0 helpful votes
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ordered my usual size 101/2
October 10, 2019

ordered my usual size 101/2 was way to big. returned them for 10's fit well at first but streched out and are also too big now. will be wearing lace up boots from now on. Quality of boot is excelent, just be careful of sizing!

Date of experience: October 10, 2019
Margaret U.
Argentina
1 review
0 helpful votes
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Ordered these Xelement Zipper Harness
October 10, 2019

Ordered these Xelement Zipper Harness Motorcycle Boots for my husband and he loves them! Had to have the zippered boot due to his high instep. He normally needs size 7 and had to get an 8; we took a chance and put insoles in them and they're wonderful!! Lightweight, comfortable, great price, everything one looks for. Very nice, quality boot. Thank you, LeatherUp!

Date of experience: October 10, 2019
Thomas R.
Argentina
1 review
0 helpful votes
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This was my first time
October 10, 2019

This was my first time ordering from Leather Up. I will defiantly order from them again. My order was shipped quickly and the fit was great. The only problem was tracking the order on Fed-ex. They don't update there site that often.

Date of experience: October 10, 2019
Jack Q.
Argentina
1 review
0 helpful votes
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They feel great! Definitely a
October 10, 2019

They feel great! Definitely a boot that's made for tough wear and tear (aka NY winters hahaha). If you're not sure which size suits best, go with the smaller size. I'm usually an 11.5 so I went with 11, and they fit perfectly.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States