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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Mark O.
Argentina
1 review
0 helpful votes
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Excellent jacket! Just received delivery
October 10, 2019

Excellent jacket! Just received delivery and couldn't be more satisfied. Every bit as good as advertised. Sad to see that this style has been discontinued, though. I must have gotten the last one. Consider myself fortunate to have it. Thanks. Frank S. Knoxville, Tn.

Date of experience: October 10, 2019
Amanda L.
Argentina
1 review
0 helpful votes
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The boots are very nice.
October 10, 2019

The boots are very nice. The second pair I've gotten. Top quality. I like the feel of them,not real stiff. Nice for riding the motor cycle. I'll keep shopping with Leather Up for all my leathers.

Date of experience: October 10, 2019
Brian F.
Argentina
1 review
0 helpful votes
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Great boot! just what I
October 10, 2019

Great boot! just what I was looking for. Very comfortable

Date of experience: October 10, 2019
Joe C.
Argentina
1 review
0 helpful votes
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Excellent boot! Same quality as
October 10, 2019

Excellent boot! Same quality as my others, but HALF the price. They are so comfortable, I wear them every day. Wish I had seen these before I spent $200 on the some other brand that's not even as good.

Date of experience: October 10, 2019
Kathleen G.
Argentina
1 review
0 helpful votes
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Excellent Boot! Looks great. Excellent
October 10, 2019

Excellent Boot! Looks great. Excellent quality. Confortable. Size right on, though runs wide. Felt loose at first wearing. Wasn't sure about keeping. Inserted gel soles for additional comfort, which also tightened fit. Now they are perfect.

Date of experience: October 10, 2019
Christine O.
Argentina
1 review
0 helpful votes
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The boots look great, and
October 10, 2019

The boots look great, and they are comfortable but heavy. I had a problem finding boots that would go over my ankel and heel but these did. I have a large, thick leg. These boots really look great!

Date of experience: October 10, 2019
Sam N.
Argentina
1 review
0 helpful votes
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very happy with boots all
October 10, 2019

very happy with boots all around,qualitycomfort,and price .great looks,easy on ,easy off.f.itts a little loose but will try gel inner soles

Date of experience: October 10, 2019
Anthony C.
Argentina
1 review
0 helpful votes
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I strongly believe I can't
October 10, 2019

I strongly believe I can't be the only person on the face of the planet who rides and happens to have overdeveloped calf muscles. Since this happens to be the case, It's been really difficult to find boots that fit. By far the Xelement boots have the best quality and fit I have yet to find.

Date of experience: October 10, 2019
Sharon F.
Argentina
1 review
0 helpful votes
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I received the boots on
October 10, 2019

I received the boots on Saturday Dec 5 2008. I was impressed with the quality. I used them on Saturday! They felt good to my feet and were easy on my legs since I have Diabetis! Thanks!

Date of experience: October 10, 2019
Steven A.
Argentina
1 review
0 helpful votes
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We bought these boots for
October 10, 2019

We bought these boots for my husband and he is so pleased with them. He is very flat-footed, and many times the break-in period on new boots or shoes is difficult. However, these boots were comfortable from the beginning, and did not take long to break in. Usually we both take sneakers with us on motorcycle trips, especially when we are going to a town where we might shop and explore on foot. These boots are so comfortable that he can wear them all day with no foot or ankle fatigue or soreness. They look good on his feet, too - very masculine but still enough detail to make them look much more expensive than they were!.. LeatherUp's shipping and service are excellent, and their prices can't be beat!

Date of experience: October 10, 2019
Kevin O.
Argentina
1 review
0 helpful votes
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I needed a side zipper
October 10, 2019

I needed a side zipper boot and these were the perfect choice. They fit well and look great. Thanks for the price as well, LeatherUp.

Date of experience: October 10, 2019
Donna E.
Argentina
1 review
0 helpful votes
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Boots look great. Mine seem
October 10, 2019

Boots look great. Mine seem to be a 1/2 size large, so I'll need an insert or thicker socks. I've never worn boots this far above the ankle, but the boot seems very wide in the calf area. There's a 1 inch gap in front of my shin and another behind my calf when standing upright. I was planning on tucking the boot under my pants, so hopefully this will help with the weird feeling while walking. Overall, happy with the purchase (although the price dropped $10 after I bought them).

Date of experience: October 10, 2019
Nick T.
Argentina
1 review
0 helpful votes
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Very nice boots. I have
October 10, 2019

Very nice boots. I have wide feet so they are tight on me. Wish they were available in different widths.

Date of experience: October 10, 2019
Chris S.
Argentina
1 review
0 helpful votes
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Got these boots for Christmas.
October 10, 2019

Got these boots for Christmas. Great looking, well made and comfortable. Sizeing was perfect too. This was my first purchase and it wont be my last!!

Date of experience: October 10, 2019
Elizabeth U.
Argentina
1 review
0 helpful votes
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boot fits very well, just
October 10, 2019

boot fits very well, just as shown in pictures. I put them on the day they arrived and wore them the afternoon. Very little time needed to break-in. I am very pleased with the boots, they look great!

Date of experience: October 10, 2019
Nancy M.
Argentina
1 review
0 helpful votes
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These boots are great! They
October 10, 2019

These boots are great! They have a nice, comfortable insole, they are built solid and sturdy. Not constricting around the high ankle/lower calf at all. They look good in jeans and a nice short, or serve the function they were created for well. They're a good buy

Date of experience: October 10, 2019
David U.
Argentina
1 review
0 helpful votes
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I love my new boots.
October 10, 2019

I love my new boots. They are very comfortable and a great fit. They are very well made and equal in quality to boots I have seen in local stores for $150.00. Very satisfied with my purchase. Dannyh

Date of experience: October 10, 2019
Richard B.
Argentina
1 review
0 helpful votes
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Boots are great.Good fit and
October 10, 2019

Boots are great.Good fit and delivered to my door right on time.

Date of experience: October 10, 2019
Diane Z.
Argentina
1 review
0 helpful votes
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This is the second item
October 10, 2019

This is the second item I've purchased from this website and i'm very happy, the price is great and the shipping is fast. The boots were a gift for my boyfriend and he loves them. They were a little stiff at first but loosened up quickly. I will be ordering from leatherup again!

Date of experience: October 10, 2019
Adam Z.
Argentina
1 review
0 helpful votes
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easy on, easy off, look
October 10, 2019

easy on, easy off, look good, feel good and the zipper stays in place. can't find anything to complain about and the price is great.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States