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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Dorothy H.
Argentina
1 review
0 helpful votes
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Great coat for the price
October 10, 2019

Great coat for the price even though I had to send the first one back due to a defect in the leather. Leather-up did get my replacement back to me within a few days.

Date of experience: October 10, 2019
Michelle J.
Argentina
1 review
0 helpful votes
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Love the coat, but the
October 10, 2019

Love the coat, but the buttn holes are too small.

Making the coat hard too button.otherwise great

coat.

Date of experience: October 10, 2019
Chris L.
Argentina
1 review
0 helpful votes
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Wonderful coat, I understand why
October 10, 2019

Wonderful coat, I understand why they keep selling out. It runs a little on the small side so be aware when sizing. Very happy with my purchase though.

Date of experience: October 10, 2019
Chris K.
Argentina
1 review
0 helpful votes
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Awesome! This is high quality,
October 10, 2019

Awesome! This is high quality, not some cheap, thin piece of leather. And the prices are unbelievable.

Date of experience: October 10, 2019
Thomas F.
Argentina
1 review
0 helpful votes
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I bougth this coat for
October 10, 2019

I bougth this coat for my father in law as a birthday gift. he absolutely loved it. Thank you. Great for the price.

Date of experience: October 10, 2019
Stephen V.
Argentina
1 review
0 helpful votes
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Quick delivery after purchase. Ad
October 10, 2019

Quick delivery after purchase. Ad is misleading makes you think coat is made in USA but it's actually made in China. After removing from shipping box coat had a very strong chemical smell. Had to hang outside to air out for a couple days, but seems OK now. Decent coat for the money

Date of experience: October 10, 2019
James N.
Argentina
1 review
0 helpful votes
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This jacket is so nice.
October 10, 2019

This jacket is so nice. Great fit and looks damn good. Glad I made this purchase.

Date of experience: October 10, 2019
Joe Q.
Argentina
1 review
0 helpful votes
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Excellent quality. It was a
October 10, 2019

Excellent quality. It was a Christmas gift for my son and he absolutely loves it. Great value and price.

Date of experience: October 10, 2019
Dave N.
Argentina
1 review
0 helpful votes
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The quality of this leather
October 10, 2019

The quality of this leather coat is high grade soft leather as stated in the item's detail's list. It is truely buttery, and fells really good to the touch. After I tried it on, my wife and I was amazed at the look of it on me, and feel. Not only is the quality of the coat is superb, but the higher standard of Leather Up proves that there are still companies out there that still care about their customers. The company shipped my item so fast, and now I am able to wear it for christmas. I am going to tell my friends about this company.

Date of experience: October 10, 2019
Peter N.
Argentina
1 review
0 helpful votes
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Awesome jacket. Looks real nice.
October 10, 2019

Awesome jacket. Looks real nice. Much nicer than the price would suggest.

Date of experience: October 10, 2019
Stephanie O.
Argentina
1 review
0 helpful votes
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Coat fit perfectly which amazed
October 10, 2019

Coat fit perfectly which amazed me and also looks great, not much, not to like!

Date of experience: October 10, 2019
Betty X.
Argentina
1 review
0 helpful votes
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WOW! WOW! WOW! I am
October 10, 2019

WOW! WOW! WOW! I am thoroughly amazed, this coat is absolutely incredible even more than I expected! I am a 6 ft 3 in. 240 lb man, and the 2X size fits perfectly. I am glad I read previous reviews because the XL would of been too snug, so I would recommend the 2X for a bigger guy like me. Also the the leather is so soft of a very good quality, and the zip out liner is a nice addition. I have seen coats at leather stores similar to this one for $300 to $400 and this one is even nicer than they were. Don't hesitate order one and you won't be disappointed!

Date of experience: October 10, 2019
Nicole N.
Argentina
1 review
0 helpful votes
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I love the look, feel
October 10, 2019

I love the look, feel and weight of the jacket. I did not however care for the plastic buttons and immediately replaced them with leather ones. A jacket this nice needs leather buttons. I'll recommend Leatherup to my friends.

Date of experience: October 10, 2019
Ruth Q.
Argentina
1 review
0 helpful votes
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Excellent jacket, fast delivery. I
October 10, 2019

Excellent jacket, fast delivery. I ordered one size larger than I normally wear. This jacket is designed more for someone with a slender build in that it hangs straight down. I'm normally a 2XL and ordered the 3XL, it fits nice without the lining in. Great quality, cannot find any flaws in the jacket. My friends cannot believe the price I paid for this great coat! I'm shopping for more things to buy from Leatherup.com!

Date of experience: October 10, 2019
Cynthia Z.
Argentina
1 review
0 helpful votes
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Coat arrived quick and fit
October 10, 2019

Coat arrived quick and fit great! (Stick to getting a size larger) Nice feel and well made. I think this coat is an excellent value!

Date of experience: October 10, 2019
Ruth T.
Argentina
1 review
0 helpful votes
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Cool leather and the lining
October 10, 2019

Cool leather and the lining keeps me warm in the cold wind of Michigan. Just do not like the buttons. I think metal ones will make the coat perfect!

Date of experience: October 10, 2019
James K.
Argentina
1 review
0 helpful votes
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HEAVY DUTY COAT! THE ONLY
October 10, 2019

HEAVY DUTY COAT! THE ONLY REASON I DIDNT GIVE IT A PERFECT SCORE,IS THAT I REALLY BELIEVE THAT SOME CLASSY METAL BUTTONS SHOULD'VE BEEN USED INSTEAD OF THE CHEAP LOOKING AND FEELING PLASTIC THINGS THAT CAME WITH IT.OTHER THAN THAT ,I'M LOOKING FORWARD TO WEARING IT!

Date of experience: October 10, 2019
Richard I.
Argentina
1 review
0 helpful votes
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I just got the jacket
October 10, 2019

I just got the jacket today and I must admit it is much better then I expected. The leather appears to be good quality and the jacket has some weight to it. I am 6'2" 200 lbs. so I ordered the xlarge and the fit is perfect. The buttons are not bad but they could be a little thicker. All in all for the price you are getting a great jacket which should last a fairly long time. I definitely would purchase another Jacket from leatherup in the future.

Date of experience: October 10, 2019
Sam B.
Argentina
1 review
0 helpful votes
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Looks great, fits great and
October 10, 2019

Looks great, fits great and the price was right. Can't beat this anywhere else.

Date of experience: October 10, 2019
Adam E.
Argentina
1 review
0 helpful votes
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Looks very expensive - comfortable
October 10, 2019

Looks very expensive - comfortable - and great price - Very much satisfied - this is my 4th jacket I bought plus other accesories. Great Store !!!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States