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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Eric K.
Argentina
1 review
0 helpful votes
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Received my order in great
October 10, 2019

Received my order in great time...Ive ordered twice in 2 years and both products have been fabulous...

Thank you Leather UP

Date of experience: October 10, 2019
Dave X.
Argentina
1 review
0 helpful votes
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The Jacket fits perfectly and
October 10, 2019

The Jacket fits perfectly and is totally awesome. No problems with delivery or ordering, it was all great. The price was great, Leather Up.com is awesome and I will definitely be back for more great bargains.

Date of experience: October 10, 2019
David Q.
Argentina
1 review
0 helpful votes
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Great fit! Fast delivery! Quality
October 10, 2019

Great fit! Fast delivery! Quality product! Highly recommend!

Date of experience: October 10, 2019
Michelle Y.
Argentina
1 review
0 helpful votes
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My hubby, a large man,
October 10, 2019

My hubby, a large man, loves his 5X coat even though he's really a 3x. It fits across his waist but a little large in the shoulders. He loves it and that makes me happy because it was a Christmas present to him. He could not believe how little I paid for this coat. He has paid 4 or 5 times as much for black leather jackets in the past.

Date of experience: October 10, 2019
Anthony W.
Argentina
1 review
0 helpful votes
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I just received my model
October 10, 2019

I just received my model #1710 3/4 length classic leather coat and I must say was quite surprised about the whole experience with LeatherUp. The packaging was secure, when I put the jacket on it fit like I went to the tailor I'm 5'6" and 165lbs the medium was the exact fit I was looking for with or without the liner and the quality of the leather was nice and supple I would and I am definitely buying another jacket from LeatherUp, thanks again.

Date of experience: October 10, 2019
Nancy M.
Argentina
1 review
0 helpful votes
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Great coat for the price.
October 10, 2019

Great coat for the price. The leather is soft and not cheap feeling. Sizing is true.

Date of experience: October 10, 2019
Charles U.
Argentina
1 review
0 helpful votes
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Beautiful 3/4 jacket. A very
October 10, 2019

Beautiful 3/4 jacket. A very hard to find item at such a great price. Sizes run very big so order one size blow what you usually wear. I normally wear a large but I ordered a medium and it fits loose but comfortable.

Date of experience: October 10, 2019
John E.
Argentina
1 review
0 helpful votes
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I just received this jacket
October 10, 2019

I just received this jacket and love it! It is true to size...being 6'1", 250 lbs, with a 46" chest and 38-40" waist, the XL fits as if I had it tailor made for me, with or without the lining. The only issue I had when I put the jacket on for the first time, one of the buttons popped off in my hand and I had to take it to a tailor to have it sewn back on the jacket. Even with that in mind, this is an awesome jacket and I would highly recommend it to anyone looking for this style coat! The only reason I rated the features and finish under 5 stars was because of the button popping off right away.

Date of experience: October 10, 2019
Kevin R.
Argentina
1 review
0 helpful votes
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Completely satisfied. I don't write
October 10, 2019

Completely satisfied. I don't write reviews. This is worth writing. In Hawaii a comparable jacket is $400. This is my fourth purchase on leatherup...third jacket (other two were motorcycle jackets). I will never buy from anywhere else. Mahalo

Date of experience: October 10, 2019
James W.
Argentina
1 review
0 helpful votes
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Ditto on what's been said
October 10, 2019

Ditto on what's been said here. I gave up looking in the stores since all the retailers wanted $300 (on "sale") for coats of similar quality WITHOUT a zip-out liner. The leather seems more durable than the lamb-skin coats you'll get in the stores...time will tell. I'm 5'10" - 175 lbs and the medium fit perfect.

Date of experience: October 10, 2019
Brian Q.
Argentina
1 review
0 helpful votes
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This coat was spot on!fit
October 10, 2019

This coat was spot on!fit is just perfect,i cannot wait till its winter again to wear this, only problem was the buttons could be a little tighter but overall and incredible coat and cant beat the price!

Date of experience: October 10, 2019
Virginia V.
Argentina
1 review
0 helpful votes
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Second leather jacket purchased form
October 10, 2019

Second leather jacket purchased form Leather Up. Good price and nice jackets, but buttons fell of both jackets.

Also, I called Leather Up regarding their terrible sizing chart. They told me they size on the outside of the garment, not the normal inside sizing that everyone else uses. I told them I have a 40 chest and the smallest size the chart shows is a 47 chest. The only reason I even ordered from them was because the other jacket I purchased from them was a small and it fit good. They could care less and just blow me off! I guess they don't care if they make a sale or send the customer the wrong size.

Date of experience: October 10, 2019
Patricia Q.
Argentina
1 review
0 helpful votes
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Jacket size ran small, leather
October 10, 2019

Jacket size ran small, leather was not the quality described and coat was not as shown. Returned for a larger size and hopefully a better grade of leather but it's been 7 days since they received my return and have not had a response as to whether they have sent out a new coat. So far they haven't lived up to expectations.

Date of experience: October 10, 2019
Mary G.
Argentina
1 review
0 helpful votes
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Very nice jacket quality leather,
October 10, 2019

Very nice jacket quality leather, good fit. Both gift receipts to were happy

Date of experience: October 10, 2019
Sarah Z.
Argentina
1 review
0 helpful votes
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I'm six foot 205lbs. I
October 10, 2019

I'm six foot 205lbs. I got the large jacket and the sleeve length is too short. My dad is 5'10" and it fits him just great. He loves the jacket. Was a great gift!

Date of experience: October 10, 2019
Dave H.
Argentina
1 review
0 helpful votes
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Don't for one second think
October 10, 2019

Don't for one second think this is NOT AN AWSOME JACKET!!!!!I can tell you it is as nice and is the quality of a $450.00 dollar jacket."You can take that to the bank!!!"

Date of experience: October 10, 2019
Sandra E.
Argentina
1 review
0 helpful votes
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I highly recommend this coat.
October 10, 2019

I highly recommend this coat. It looks sharp, feels great and has nice soft leather. Yes, the buttons suck as people point out. One button was basically hanging from a thread and that was before I put it on. For the price I got this at, no big deal. So to help you out on sizing, I am 5'8 in 195 with big shoulders and a 34 waist. My arms are a little on the shorter side, usually a 32 in dress shirts. I went with the Medium due to the large chest measurement for size L. Got lucky! The jacket fits perfect in the shoulders, length and arms and waist. So one size down seemed to work for me on this coat. Never noticed any smell but leather. Zippered lining is nice quality.

Date of experience: October 10, 2019
Paul M.
Argentina
1 review
0 helpful votes
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My uncle absolutely loved this
October 10, 2019

My uncle absolutely loved this jacket!! He stated that the quality was great and that he had waited a long time to get something that he loved! Will purchase from this site again.

Date of experience: October 10, 2019
Maria R.
Argentina
1 review
0 helpful votes
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This coat is a great
October 10, 2019

This coat is a great value with a fantastic look! I purchased this coat for my husband for his birthday. It was a great fit for him. He is 6'2" and around 200 lbs. He has a long torso so a coat that goes to the hip was a great choice for him. He loves the coat! He couldn't wait to show it off. He wore it to work and to visit my folks. My dad's wife fell in love with it as well. She had been looking for something just like it for my father. So she asked me to order one for my father. Now they have matching coats but neither of them care as they both love the coat!

Date of experience: October 10, 2019
Chris B.
Argentina
2 reviews
0 helpful votes
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Purchased the coat as a
October 10, 2019

Purchased the coat as a gift for my husband. We both love it. Supple leather, a zip out lining, and affordable pricing. The workmanship leads me to believe it will be durable, long lasting.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States