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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I have had similar jackets in the past. NONE of this quality. The leather is soft & smooth, smells great. Wears beautifully. Fits great. Arm length, & jacket length is perfect. Enough room to layer if its really cold out. Breaks wind very well. I'm completely satisfied with product, as I am with the other the other 5 items I've purched from LeatherUp. I'll be a happy customer for some time to come. Thanks LeatherUp. Ken
Order shipped and received promptly. Price can't be beat. I would shop this site again.
I absolutely love this coat. The jacket looks awesome, beautiful leather (I've gotten alot of compliments on it), alot better than the lambskin that I returned to another dealer a few weeks back. Appropriate for winter weather (It's 15 degrees today where I'm from), this jacket is perfect for the stylish, warm coat that I was looking for on those cold and/or windy days. Also, it has a removable lining that makes the jacket good for warmer weather for the spring. I'd rate it a 6/5 if I could. Couldn't be happier: fast shipping, Fantastic price, and awesome quality.
I purchased this coat for my husband for christmas. He loves it and so do I.
Nice and soft leather.. The size was perfect.
Thank you
Bought this for xmas gift for hub. Beautiful soft leather. The fit is great! I cannot believe I got such a wonderful product for such a price! My hub loves the coat and receives compliments on it all the time.
Very nice coat for price. Soft and has nice leather smell. Buttons fell off when I took out of packaging. I can see the tayloring and how the smaller pieces of leather are used but this all works well. Good value even with the loose buttons.
This is an excellent 3/4 leather coat for the price. It's not the finest leather I've ever owned but for the money it is excellent. Much, much better than I anticipated. Definitely happy with the purchase.
Very nice fit. Leather is good quality.Price was great and shipping was prompt.
We had backordered this particular coat. It just arrived and we could not believe the quality of this garment for the money. It is a real bargain and the coat looks beautiful on my husband. The leather is very soft and supple. These people are great to do business with and everything they say is true. We would definitely recommend "lLeatherup." Beautiful merchandise at a great price, you just can't miss.
There is only one reason that I would not give this coat a 5 star rating. Every single button on the coat was attached poorly and had to be resewn. This is everything from the exterior buttons to the small ones holding on the liner. Other than that, the jacket is perfect.
Great Jacket. XL is smaller than I expected. My fiance' wears XL and this jacket was extremely small in the shoulders. Looked great, great quality - but order a size larger than you think you need. Have to send it back. :(
Great coat. The coat is very heavy...it the first 25 degree/35 mph windy night of the fall/winter and I just wore the coat with a sweatshirt and the liner zipped out...very warm. Fits nicely over shirt and tie/suit or hoodie. With the liner you could probably wear a t-shirt underneath and be warm. Buttons are fine and not cheaply secured (as others have said). Leather is soft and looks great. VERY high quality coat...would probably cost $200-$300 in a store.
Bought this jacket for my husband for Christmas. It was so nice, I gave it to him early. The quality for the price is amazing! Macy's had it for over $300. Button holes were real tight. Had to be slow in getting the buttons opened. Pockets, liner and style was very impressing. I'd buy another one & reccomend it to anyone.
I purchased this jacket as a Xmas present to my brother and he loves it! It fits perfectly. (He is A large man) He also said that its light enough so he doesn't get too warm or too cold.
this coat is great fits perfect hi quality leather I was worried because of the price but I had bought another coat before and it was great too. Could not get a better coat for the price and I paid a few dolllars extra and got the coat overnighted quick shipping great price what more could you ask for
This jacket is excellent ! Great jacket and an awesome value !
I bought this coat for my son for Christmas; he really likes the coat and how well made it is. I have had great service from this company as I had purchased other item and received compliments on them. Thank you for a quality product and for your terrific service. I would recommend this company for its service and quality of leather products.
My first order, I ordered the wrong size. The exchange was easy and no problems. The replacement coat fit perfectly. Thank you for a good experience. B. F.
I liked it when I first saw it, and I still do. The only flaw, are the button holes, they are too small for the buttons or vice-versa. Getting the buttons into the button holes is not as difficult as getting them out, difficult, none the less. So I'll replace the buttons with smaller ones, some different style, it'll provide the opportunity to be creative.
Nice coat for the money. The only problem I am having is the poor quality of work sewing on the button. I already have 2 that are just about to fall off.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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