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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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This coat is amazing!!!! I purchased it and it arrived three days later. The style of the coat looks great and the shell is very soft. I put it on and I was impressed with the quality of the leather. The coat is better than the coat I purchased at Wilson's leather store. What a bargain!!!!
I was very pleased with this leather jacket. Nice looking, well made, and GREAT price! Bought it as a birthday gift, but had to give it to him right away..lol. Only negative comment.. it was backordered and I had to wait 6-8 weeks for delivery. It was worth the wait!
I bought this for my son for Christmas, the same jacket was MUCH more expensive elsewhere! He is very happy with it, the size is fine and the service was excellent. Would definitely recommend it!
I got this for my husband for Christmas and it got here quickly and he loves it.
Excellent jacket. Just as advertised. The XL fits my 6' 2'' 220 lb frame over a sweater perfectly. I will definitely be purchasing more.
The jacket looks great. The only caveat I have for Canadian customers is the shipping and taxes. It practically doubled the final cost of the coat. Having said that, it was still a lot less expensive than you would pay for a similar quality coat in a retail store.
if you've found this site, congratulations, you are on the way to hundreds of dollars in savings!..this is the real deal, no gimmicks here!..put a macy's, penny's, timberland, jos.a.bank, or whatever brand name tag you want on this jacket and you wont be able to tell the difference except its $300 less..i am 6 feet tall and 250 pounds and i ordered the 4x and it fits me like its tailor made!!..i've spent over $300 for leather jackets in the past and havent been as happy as i am now with this product!...very grateful to all at leatherup.com for quality product and friendly customer service..ships for $7.95!!..dont even waste your time looking in the malls or on the internet..you have found the store to shop at..place your order, they go quickly
AWESOME!! I love this jacket! Perfect fit and fast shipping!! Will buy another again for Christmas gift!!
The coat was a big hit. It is heavy enough but not too heavy. Leather is very nice and the fit is great. Can't beat the price.....thank you so much.
just got this coat today, 5 days after placing the order, extreamly happy with it, i bought it for a trip up north and its heavy enough without the liner, but really comfortable. good looks and good fuction, what more can you ask for? excellent service also will buy from them again.
My husband loved it!! He is very hard to please!!! The price was right fast delivery, no problems at all. good quality item.
Just rec'd my leather coat and is worth every penny..
Leather is quite soft and looks great on me...
Felt a little snug first but I removed the lining and it fits great the way I like.
EXCELLENT VALUE FOR THE PRICE.....!
Perfect! Shipped quickly, arrived exactly as promised! I recommend to all, great service - great product!
The coat arrived in short time as promised and in very good condition. The coat fits like a charm however, I am a little disappointed that it came with a slight flaw. It seems the buttons are too large for the openings or the openings were cut too small for the buttons. In either case, it is very difficult to button the coat and I am forced to walk around with an open jacket. Had it not been for this one item I would have considered this an excellent buy.
Great coat, super value. Please note: I have found the sizes run small. Example: I normally wear a size Large but on LeatherUp I order Extra Large on coats and vests. But all in all a good shopping experience.
Delivered in a timely manner. Nice jacket, but the quality is less than what I'm used to.
Very nice jacket - especially for the price. Customer service very professional when called. No way to track item on-line after purchase but customer service can if need be. Order was delivered in a very timely manor. Will definitely purchase from in the future and would recommend to anyone needing / wanting leather goods.
C. Yancey
Hendersonville, TN
I would rate this a 5 but there is just one problem with it that I wish it did not have. The buttons are not put on that well and I am afraid they will break off if I continue to button it so i have to wear it unbuttoned. However, other than that this is a great jacket! love the leather smell, like someone else said it is real leather and the lining is very nice. I would gladly rate it higher if the buttons were put on a little better or if they had this cut with a zipper.
This jacket is awesome for the price, good leather, great zip-out fur liner, and it fit great out of the box. The only nagative were the buttons. The buttons started to unravel/come off within a week of the purchase, so be ready to reinforce or strengthen the buttons. But, still a great jacket for the price.
This is the third leather item I have purchased from Leather up and have been completly satisfied with each purchase.The quality has been very good and priced at a great value.Lots of" BAG FOR THE BUCK".
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members