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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Jason C.
Argentina
1 review
0 helpful votes
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Good gloves, very comfortable, they
October 10, 2019

Good gloves, very comfortable, they seem to be holding up well.

Date of experience: October 10, 2019
Sam D.
Argentina
1 review
0 helpful votes
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Great fit, good quality and
October 10, 2019

Great fit, good quality and a good finish Nice weight and feel on. Quite flexible allowing for finer movement.

Date of experience: October 10, 2019
Helen N.
Argentina
1 review
0 helpful votes
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I was pleased with the
October 10, 2019

I was pleased with the quality of the glove,,after wearing it a few times it feels like it is part of my skin. The dye residue that gets on your skin is a pain, but after using it a few times the problem disappears. For the price it's alot of bang for the buck

Date of experience: October 10, 2019
Paul H.
Argentina
1 review
0 helpful votes
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Got them a few days
October 10, 2019

Got them a few days ago and will use them for the first time tomorrow. To solve for the dye that people have found on their hands, I washed them gently in warm water and a little dish detergent, squeezing them in the warm water and then rinsing them well. A ton of dye came out. I wore them for an hour or so to see if that solved the problem and I did not have any trace of dye on my hands. Maybe it'll be different after tomorrow but I hope I solved the problem for myself (and maybe others).

Date of experience: October 10, 2019
Maria K.
Argentina
1 review
0 helpful votes
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Great product from a great
October 10, 2019

Great product from a great company. These gloves replace some that I purchased from Harley years ago. I was quite satisfied with the Harley gloves but these Xelement XG-879 gloves are superior. They look good, feel good, and seem to be wearing well. There is a slight color seepage with sweaty hands. Highly Recommend this product.

Date of experience: October 10, 2019
Deborah L.
Argentina
1 review
0 helpful votes
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Great gloves and cool on
October 10, 2019

Great gloves and cool on th hands with mesh back. Wish I would have gotten a size smaller for tighter fit.

Date of experience: October 10, 2019
Jim G.
Argentina
1 review
0 helpful votes
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Bought these gloves to replace
October 10, 2019

Bought these gloves to replace my old busted up gloves, ,They fit just right dont feel bulky and , very comfortable actually i can feel the grips on my bikes very soft material ,i might order a second pair for back up, the price is just right , fast delivery as usual from Leather Up ..i order other gear in the past .

Date of experience: October 10, 2019
Charles F.
Argentina
1 review
0 helpful votes
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Bought these gloves based on
October 10, 2019

Bought these gloves based on positive reviews. Fit was great and gloves very comfortable. Was initially happy with purchase for hot weather riding. Unfortunately, after 3 days of use, stitching on mesh over knuckles on right hand glove began pulling out/separating. Based on my experience, cannot recommend these gloves.

Date of experience: October 10, 2019
Frank G.
Argentina
1 review
0 helpful votes
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The gloves work for me
October 10, 2019

The gloves work for me since I will be wearing them in Spring & Summer. The are liighter weight & fit is good. I ride multiple types of bike they worked out great, from a 250 scooter to a 1000P. Way to go.

Date of experience: October 10, 2019
Barbara G.
Argentina
1 review
0 helpful votes
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I ordered an XL for
October 10, 2019

I ordered an XL for my chest measurement of 49", and it fits perfectly. Looks good, is (pleasantly) cooler than expected for hot weather riding. Jacket weighs quite a bit. Sometimes have a little trouble getting it unzipped. Good jacket, especially for the money. I would recommend it.

Date of experience: October 10, 2019
Sarah Q.
Argentina
1 review
0 helpful votes
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Ordered small, fits well (I'm
October 10, 2019

Ordered small, fits well (I'm 5'9 170lbs, 34" waist) except that the arms are a bit long and the armor on the elbows is almost not protecting my elbows). If you are any shorter than me, I don't know if the elbow armor would do anything except protect your forearms.

First one I ordered had the sewn-in liner twisted making in near impossible to put my arm through the sleeve, but leather-up exchanged it for me for a non-defective jacket. Both jackets had awkward zippers. Sometimes they work the first try, but I've struggled (sweating like crazy in the heat) for 10 minutes to get the zipper to start. The trick seems to be applying an outward pressure on the zipper when starting it so that it lifts a tiny burr (not sure if it this is a defect or engineered 'feature', but it existed on both jackets) out of the way and lets the zipper start. The zipper seems to get better with use (or maybe practice).

The jacket keeps me quite cool while moving, and baking when waiting at a red-light. Sweating while at red-lights in Colorado, followed by going up in the mountains (temp dropping 5 degrees, and being in the shadows) actually can make you downright cold even though it's 80 degrees until the sweat finished evaporating. The mesh acts like a nice evaporative cooler.

Quality seems acceptable, and considering the price, I'm happy

Date of experience: October 10, 2019
Pamela S.
Argentina
1 review
0 helpful votes
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Great jacket. No puff up,
October 10, 2019

Great jacket. No puff up, you don't feel the wind beating on you just a nice breeze thru the jacket. Bad thing is it is black and if not moving it gets hot, I have ordered a silver jacket.

My measurement was around the shoulders not just chest and I got perfect fit.

Date of experience: October 10, 2019
Joe N.
Argentina
1 review
0 helpful votes
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Great decision to buy this
October 10, 2019

Great decision to buy this jacket. Fits and looks great. Very comfortable. Can wear this jacket all year round in Pittsburgh. M Betrose, Pgh

Date of experience: October 10, 2019
Deborah N.
Argentina
1 review
0 helpful votes
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I am 5'11, 190lbs, 34"
October 10, 2019

I am 5'11, 190lbs, 34" waist. This is a great jacket. It has two removable internal liners (one water proof) that I immediately removed. I also removed the removable armor. The built in armor is oddly placed as other reviewers have mentioned. The mesh is very breathable when moving but as you can imagine gets very hot when stopping for more than about 10 seconds. Pockets are very small so don't plan on carrying anything other than wallet, keys, and phone. The sleeves are a little long but otherwise this jacket is exactly what I wanted and exactly as described. I think it will serve a good 3 season jacket (will probably need the liners and a sweatshirt underneath for fall. For the price I think it's a super purchase.

Date of experience: October 10, 2019
Robert Q.
Argentina
1 review
0 helpful votes
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Purchased a two layer "Xelement
October 10, 2019

Purchased a two layer "Xelement Men's CF-626 Armored Race Motorcycle Jacket" a year ago for 79.95. That jacket was warmer than this four layer jacket. Only reason I wanted a new jacket was due to buying a different color bike. The arms are much colder on this jacket. One of the arm strap snaps pulled loose the first time I tried to unsnap it. It did a great job of keeping me dry in the rain though. Should be a good summer bike with the two linings out.

Date of experience: October 10, 2019
Sharon J.
Argentina
1 review
0 helpful votes
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I'm 6', 185lbs. and broad
October 10, 2019

I'm 6', 185lbs. and broad shouldered and went with a Large based on Leather Up's telephone sales person. I ordered on a Friday late morning and the jacket arrived the next afternoon.

The jacket fits me a bit awkwardly compared to a much higher end jacket a friend lent me while I shopped around. It's a little bit big around the middle. The elbow pads everyone complains about seem like they're in the right place for me. The bulk of the pad rides forward of the elbow on the lower part of the upper forearm which is exactly where you want it to be if you take a spill.

I'm in Southern California and recently experienced 90F weather. The shell by itself was really cool and well ventilated and I felt protected by the armor. Temps got into the 60's at night and the quilted interior vest and waterproof layer kept me comfortable. My only pet peeve is that you are unable to use just the jacket and quilted vest. You must use all three layers or just the shell. You can make it work by turning the quilted vest inside out but this seems like a workaround.

All in all I'm very satisfied with Leather Up and my purchase. I would definitely order it again from these guys.

Date of experience: October 10, 2019
Martha B.
Argentina
1 review
0 helpful votes
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Decent jacket for the price.
October 10, 2019

Decent jacket for the price. My wife is currently resewing the liner as it is coming apart at the seams. Also reattaching the loops that hold the liner in the sleeves. Other than that no problems so far. Of course, It's only been a couple of weeks.

Date of experience: October 10, 2019
Melissa U.
Argentina
1 review
0 helpful votes
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Have worn the Jacket in
October 10, 2019

Have worn the Jacket in the 80"s and in the 50" and it's very comfortable. Has lots of features and the fit is great. Will wear this jacket well into fall in the northeast but it's not too hot on warm days either.

Date of experience: October 10, 2019
Nick Z.
Argentina
1 review
0 helpful votes
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Purchased as gift... he really
October 10, 2019

Purchased as gift... he really likes it, but had a little trouble finding one that fit, which allowed me to experience the no hassle return/exchange process too! Definitely a great place for quality motorcycle gear!

Date of experience: October 10, 2019
Nancy Q.
Argentina
1 review
0 helpful votes
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Nice and heavy. The entire
October 10, 2019

Nice and heavy. The entire jacket is basically all mesh. Has a little vest as well as a waterproof liner. With out the water proof liner the jacket is very breathable. Like not wearing a jacket at all. Very comfortable. But that liner in and it turns into a sauna. No water in, no water out. I took it out. I don't ride in the rain anyhow. I am 5'11" and 230lbs. XL fit very well and my wife even said it makes me look thinner.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States