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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Anna K.
Argentina
1 review
0 helpful votes
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Awesome boots right out of
October 10, 2019

Awesome boots right out of the box. The size and fit were true and comfortable. Left the next day for a 1500 mile trip to Arkansas with very little break-in needed and no BLISTERS. We did get caught in rain and they got soaking wet (my fault, no time to put on rain suit) but they dried out overnite with no after effects. Identical to what H-D sales but for half the price and no TAXES. Only been wearing for 3 weeks now so don't know about reliability, only time will tell.... CON: Payed for 2 day shipping, took 6 to be delivered (P...ed me off!) other than that very satisfied and will use Leather- Up again.

Date of experience: October 10, 2019
Jessica I.
Argentina
1 review
0 helpful votes
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These boots are AWESOME!!! I
October 10, 2019

These boots are AWESOME!!! I have thick calves and wide, flat feet... My feet slipped right into them and the velcro side enclosures are a blessing to say the least. Although a bit heavier than I am used to being female, the boots are very well made with no break in time required. I can walk and ride in them for hours with no discomfort whatsoever. And, did I mention they don't look overly masculine either. I liked them and bragged about their comfort so much, my husband ordered him a pair. KUDOS to Leatherup... Both mine and my husband's orders were shipped out the same day they were ordered!!!

Date of experience: October 10, 2019
Thomas B.
Argentina
1 review
0 helpful votes
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The boots arrived very swiftly
October 10, 2019

The boots arrived very swiftly and I was pleased with that.The first thing I looked for was to see were they were made and saw china but the motorcycle tornado boots are made very well. I looked them over and they looked great,tried them on and they fit perfect. Size ten wide is what I normally wear so that is what I ordered . The boots are A medium width but feel fine. The arch in the left boot was a bit to high and I didn't want to send them back so I pulled my foot out of that boot and stompped on the arch with 3 good heel hits and it resolved the issue.

I have been wearing these boots riding and they are very nice and comfy with a super linning in them. The next boots I buy will be here because I like the quick service and quality is good.Thank-you leather up

Date of experience: October 10, 2019
Brian A.
Argentina
1 review
0 helpful votes
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These gloves are great... and
October 10, 2019

These gloves are great... and believe me i have had the chance to try them out but not on the bike. It's below 0 here and lots and lots of snow. I'm sure they will be just as good when i ride in the cold @ss spring too. thanks guys

Date of experience: October 10, 2019
Margaret V.
Argentina
1 review
0 helpful votes
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This is my 2nd pair.
October 10, 2019

This is my 2nd pair. They are excellent. Easy to put on, fit well, well made and durable. The are much better made than those now sold by Harley Davidson and cheaper price!!!

Date of experience: October 10, 2019
Virginia B.
Argentina
1 review
0 helpful votes
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These gloves (in XL of
October 10, 2019

These gloves (in XL of course) are actually big enough for my gargantuan hands. I wore these riding through some fog and my hands stayed warm! The price was so good I bought a pair for a friend, and he was impressed with their performance as well.

Date of experience: October 10, 2019
Kimberly O.
Argentina
1 review
0 helpful votes
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The good: Fit is perfect.
October 10, 2019

The good: Fit is perfect. A 38 fits just like all my other 38 jeans. Pads are pretty nice. Style is good enough. Pockets are a nice size.

The bad: No kevlar. Anywhere. The denim is thin too, so it's very possible in a slide that these pasts will just scrape away. Mine were already a bit frayed when they arrived,

I can't really recommend them. LeatherUp sells better quality pants. You should probably look at those.

Date of experience: October 10, 2019
Ben N.
Argentina
1 review
0 helpful votes
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I really like these pants
October 10, 2019

I really like these pants but there are a couple issues. I ordered my normal size and they fit perfectly and they are comfortable. The main issues are that the knee pads are too low on my legs. In fact, they don't even touch my knees. They are hinge cut so they are supposed to fit over the knee. Also, the pocket that they fit into is opened at the bottom and held closed with a short piece of Velcro. One knee pad fell out and dropped on my shoe while trying the pants. However, I'll keep them but have my wife modify them by sewing closed the knee pockets on the bottom and opening putting the opening on the top. At the same time, she'll put some stitches on the bottom of the pocket to keep the knee pads where they should be, hopefully. I have no idea why they put the openings on the bottom of the pocket and I seem to remember that other reviewers complained of the same thing. You would think that issue would have been resolved quickly.

Another small issue is that the hip pads are flat and they'll probably make it look like you're carrying more fat in your hips than what you really have. I'll see about that as I begin to use the pants and I may just take the hip pads out. I wish they were curved to fit body contours better.

Other than those issues, I'm happy with the pants and, in fact, I'm going to return the different pair of pants I got and order another pair of these.

Date of experience: October 10, 2019
Maria D.
Argentina
1 review
0 helpful votes
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good fit and warm. Can't
October 10, 2019

good fit and warm. Can't wait till bike season gets hear to use them on those cooler night rides

Date of experience: October 10, 2019
Adam F.
Argentina
1 review
0 helpful votes
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There are good gloves. Great
October 10, 2019

There are good gloves. Great for cold weather riding, but they will be entirely too hot for warm weather. I'll be shopping here again soon for summer.

Date of experience: October 10, 2019
Martha R.
Argentina
1 review
0 helpful votes
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Great gloves! Rode 50 miles
October 10, 2019

Great gloves! Rode 50 miles in high 20's temps, and hands/fingers were still warm. this is on a bike with no fairing. Nice comfortable high quality glove.

Date of experience: October 10, 2019
Carol Q.
Argentina
1 review
0 helpful votes
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we ordered these gloves after
October 10, 2019

we ordered these gloves after trying all sorts of milspec and ski gloves for cold weather motorcycling. wow! they are the cat's meow. they fit like a second skin and shed wind and water like a turtle shell. the insulation layer is very thin and comfortable, yet they keep your hands functionally warm even when the temp is below 40 degrees on my morning 30 min commute. some of the other hi-tech gloves i've tried with no success have cost 3 times more than these xelement gloves from leatherup. but that's what we've come to expect from everything we buy from leatherup.com

Date of experience: October 10, 2019
Paul I.
Argentina
1 review
0 helpful votes
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These gloves are really Comfortable.
October 10, 2019

These gloves are really Comfortable. Price was unbeatable for similar gloves.

Date of experience: October 10, 2019
Mark X.
Argentina
1 review
0 helpful votes
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Excellent gloves! They were exactly
October 10, 2019

Excellent gloves! They were exactly what I wanted.

Date of experience: October 10, 2019
Shirley Y.
Argentina
1 review
0 helpful votes
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These are great. Have kept
October 10, 2019

These are great. Have kept my hands warm at low 40 degrees and I can still feel the controls and have no problem with throttle.

Date of experience: October 10, 2019
Dan P.
Argentina
1 review
0 helpful votes
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These gloves are really cool
October 10, 2019

These gloves are really cool gauntlet style gloves. Comfortable, pretty warm, good grip and a classy "Boxer" fisted look. Price was unbeatable for similar gloves. The only negative is I wear an XL and these were the only insulated gauntlets that were available in anything bigger than a medium. I purchased the Large and get slight finger fatigue on hundred mile trips.

Date of experience: October 10, 2019
Cynthia Z.
Argentina
1 review
0 helpful votes
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These gloves are exactly what
October 10, 2019

These gloves are exactly what I was looking for! I don't have a fairing or windshield, so when it is below 40 degrees, I would second guess wheither or not to ride. Since receiving these, it has been in the low to mid 30's in the morning, and traveling at 65 mph for at least a half hour to get to work is no problem at all. Plenty of warmth in these and if needed, room for a lfleece liner as well. Everyone who has seen them likes them and can't believe the great price I got them at. As for Leather Up... You guys never disappoint! This was my third item I have purchased and everything is on time, the quality is fantastic, and shipping is fast. Keep up the great customer service!

Date of experience: October 10, 2019
Dave L.
Argentina
1 review
0 helpful votes
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Very comfortable and a better
October 10, 2019

Very comfortable and a better deal than I could find in stores.

Date of experience: October 10, 2019
Jason F.
Argentina
1 review
0 helpful votes
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bought as a gift i
October 10, 2019

bought as a gift i did try them on and they seemed to be comfortable enough

Date of experience: October 10, 2019
Daniel Q.
Argentina
1 review
0 helpful votes
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These gloves were everything stated
October 10, 2019

These gloves were everything stated and exactly as expected. Flexable enough for control and thick enough for protection, good balance.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States