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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Alex X.
Argentina
1 review
0 helpful votes
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Bought these for the SPORTY.
October 10, 2019

Bought these for the SPORTY. They are much bigger than they appear. Put them on without supports and they worked great, but the shocks did rub. I put a sleeping bag in one and all my leather in the other, WOW!!! I cant do this with my ROADGLIDE bags. These bags look better than more expensive leather bags with the same capacity at far less the cost. Great construction, durable, and damn near water proof. NUFF SAID... Shipped in 1 day and received in 5. TOTALLY FED EXs screwup not LU.comm.

Date of experience: October 10, 2019
Carol Z.
Argentina
1 review
0 helpful votes
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I was astounded at how
October 10, 2019

I was astounded at how large these bags really are. I needed lots of room for longer trips and certainly got it with these. They're great looking! Customer service here rocks and I certainly will order from them again.

Date of experience: October 10, 2019
Tom W.
Argentina
1 review
0 helpful votes
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These bags are fantanstic. They
October 10, 2019

These bags are fantanstic. They are very roomy for anyone who is looking for bags. Great quality for the price. I could not be happier. Thanks

Date of experience: October 10, 2019
Donna A.
Argentina
1 review
0 helpful votes
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The bags are nice, but
October 10, 2019

The bags are nice, but the right side pocket was poorly sewn. The threads are loose and I just got the thing. The interior is strangely not impervious to water. I don't know how it gets in there, but it does, and I haven't been driving in any heavy rain. The item shipped quickly. They're nicely designed, but poorly executed. The quick release buckles are not easy to buckle.

Date of experience: October 10, 2019
Thomas O.
Argentina
1 review
0 helpful votes
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Excellent quality with a leather
October 10, 2019

Excellent quality with a leather look and feel. Lots of room for everything from groceries to what ever and they holds a good amount of weight (reinforced on the inside). They ride well the bike too. Exceptional value!

Date of experience: October 10, 2019
Charles K.
Argentina
1 review
0 helpful votes
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Big beautiful bags, had many
October 10, 2019

Big beautiful bags, had many positive comments, had to modify the throw over strap I trimmed it and had it sewn by a leathersmith may need to keep this in mind when ordering one easy release snap is hard to open, one outside pocket is poorly sewn. Excellent experience ordering from leather up These bags r well worth the money

Date of experience: October 10, 2019
Ruth R.
Argentina
1 review
0 helpful votes
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Awesome bags!!!!! Looks and fits
October 10, 2019

Awesome bags!!!!! Looks and fits great on 2009 Vulcan classic. Great deal!

Date of experience: October 10, 2019
Michael M.
Argentina
1 review
0 helpful votes
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these bags are great quality
October 10, 2019

these bags are great quality but the only thing that needs to be changed is the bottom of the bags. the bottoms ended up melting.

Date of experience: October 10, 2019
Martha V.
Argentina
1 review
0 helpful votes
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Excellent service shipped on time
October 10, 2019

Excellent service shipped on time was surprise how big these bags are Looks great on my 2007Suzuki C90

Date of experience: October 10, 2019
Virginia D.
Argentina
1 review
0 helpful votes
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I want to start off
October 10, 2019

I want to start off by saying that this website is phenomenal for buying my motorcycle accessories from and Xelement is an awesome company. These saddle bags were perfect for my bike. I own a 2005 Yamaha V Star 1100 Custom and I put these on some easy brackets (the bags barely 'stick out') and they look fantastic. I love the exterior pockets because i can now leave my sunglasses, cell phone, wallet in one of the outer pockets and have quick and easy access. they're very room inside well built and look fantastic. you will NOT find a similar pair of bags for this price anywhere else! The closet is Road River and their bags sell for 130-160 (I know I looked!).

Date of experience: October 10, 2019
Carol F.
Argentina
1 review
0 helpful votes
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Bought these bags for my
October 10, 2019

Bought these bags for my 2007 Honda VTX 1300R. Bags look great on the bike. Can't beat the price. Huge carrying capacity. I definitely will keep coming back to LeatherUp.

Date of experience: October 10, 2019
Joe R.
Argentina
1 review
0 helpful votes
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I ordered these saddle bags
October 10, 2019

I ordered these saddle bags for my VTX 1300C and they fit perfect. The quality of these bags are fantastic, My wife and I just finished a 1100 mile run and they performed great with lots of room for soda, water and clothes. Make sure to get saddle bag brackets to keep them out of the rear wheel and from flopping around. Thanks Leather-up for fast service and another great product.

John and Robin

Pleasant Plains , IL

Date of experience: October 10, 2019
Brian E.
Argentina
1 review
0 helpful votes
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great bags and TONS of
October 10, 2019

great bags and TONS of room, fast shipping fast delivery and great product. will definately be purchasing again from LeatherUp.....

Date of experience: October 10, 2019
Martha M.
Argentina
1 review
0 helpful votes
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awesome saddlebags well buildt and
October 10, 2019

awesome saddlebags well buildt and look very good on my bike i am very happy with them

Date of experience: October 10, 2019
Christine X.
Argentina
1 review
0 helpful votes
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You can tell they aren't
October 10, 2019

You can tell they aren't leather, but they look good and have a lot of storage capacity. Nice bags for 90$

Date of experience: October 10, 2019
Mary N.
Argentina
2 reviews
0 helpful votes
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This product is one of
October 10, 2019

This product is one of the best products I have purchased from Leatherup.com!!! Excellent fit for a 2003 Dyna FXDL and it is sharp looking! Very practicle, fast shipping once the item comes back into stock and the extra pouches really help out with documents; especially the internal pouch for documents, ie, insurance, registration. Great material as well and well built.

Date of experience: October 10, 2019
Nancy E.
Argentina
1 review
0 helpful votes
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I was so happy with
October 10, 2019

I was so happy with these saddle bags when they arrived I bought another set of them for my other bike

Date of experience: October 10, 2019
Tony W.
Argentina
1 review
0 helpful votes
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These bags are huge. The
October 10, 2019

These bags are huge. The are a lot bigger than they appear. I mounted these up with the easy bracket mounting system and them seem to work great for now. I am looking forward to see how they hold up over time. The pockets are constructed well and have great capacity. The back pockets are large enough to hold two 12oz. cans. Definitely would buy X-element again. The clips to hold the flaps closed are nice and work well.

Date of experience: October 10, 2019
Jay W.
Argentina
1 review
0 helpful votes
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Came fast. Very nice, and
October 10, 2019

Came fast. Very nice, and roomy. My old bags were considered jumbo but are small in comparison. And though the prices were similar to my old ones, the quality of these is much higher. Looks great on mu Vulcan 900. I did have to put washers under my seat to get the latch to work as the leather was to thick to allow the latch to catch.

Date of experience: October 10, 2019
George Y.
Argentina
1 review
0 helpful votes
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Got these bags for my
October 10, 2019

Got these bags for my Softail. Haven't put them on yet. But wanted to give my opinion. These bags look amazing. What the details don't tell you are that these bags are also reflective. Huge bonus. The reflection follows the outline of the bag itself. They are also a lot larger than I initially thought. The only problem I see so far is that although the bags are most likely water poor, as in the material. Water will still be able to get in. There are small spaces where the corners meet at the fold.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States