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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Helen C.
Argentina
1 review
0 helpful votes
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great fit, rode in 50
October 10, 2019

great fit, rode in 50 degree weather at 70 mph and stayed very warm.good jacket for the money. very satisified. would highly recommend

Date of experience: October 10, 2019
Margaret B.
Argentina
1 review
0 helpful votes
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Unbelievable quality for the price
October 10, 2019

Unbelievable quality for the price - excellent fit - just as described!

Date of experience: October 10, 2019
Michelle G.
Argentina
1 review
0 helpful votes
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The Jacket was just as
October 10, 2019

The Jacket was just as described, fits great.

if i had to nit-pick i would say i'm not all that pleased with the velcro over the zippers on the front pockets as it makes it quite hard to get into the pocket to fetch mints while riding :)... but all in all a very solid jacket for the price.

Date of experience: October 10, 2019
William V.
Argentina
1 review
0 helpful votes
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The jacket is just as
October 10, 2019

The jacket is just as described, fits a little snug but overall completely satisfied with the purchase.

Date of experience: October 10, 2019
Mike C.
Argentina
1 review
0 helpful votes
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Jacket has done as promised.
October 10, 2019

Jacket has done as promised. 4 seasons and about 25K miles on it. Best out there? Certainly not. But I wasn't going to spend a lot on a jacket. NOT waterproof in big rain. Does a decent job with light weather.

Liner in does a great job in cold weather - have been out in freezing temps with liner and layers under. Feet and hands got cold long before I felt the jacket causing me any problems. Liner out and zippers open do a good job when warm with low humidity. When it gets real hot and humid, you feel it.

Never had to use the armour and hope not to. Like knowing it is there. Have been reasonably gentle on the zippers and so far, so good.

Ordered a 2xl based on reviews and normally wear L or XL - good fit. Nothing better for the money. and for next year, not looking for replacement.

Date of experience: October 10, 2019
Andrew K.
Argentina
1 review
0 helpful votes
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Great jacket for the price.
October 10, 2019

Great jacket for the price. Got an XL, and in the chest, shoulders and arms, it fits fantastic. It's a tad short, but that's true for any jacket for me, I've got kind of a tall torso even though I'm not very big. Breathes well enough, decent amount of pockets. Overall, a good jacket for what I paid.

Date of experience: October 10, 2019
Melissa G.
Argentina
1 review
0 helpful votes
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I really like this jecket.
October 10, 2019

I really like this jecket. I'm a big guy, 6' 2" 300lbs, and the 4XL fits nicely with or without the liner. I've ridden it in 40F weather without the liner and it is warm enough for 1 hour rides. The quality looks good and as usual I had it in less than 48 hours after ordering it, thanks LeatherUp!

Date of experience: October 10, 2019
Laura L.
Argentina
1 review
0 helpful votes
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For the money it's ok....
October 10, 2019

For the money it's ok....

Some threads have come loose, and i had to re-sew them. Some others we're ready to come loose so i put a drop of super glue on those before they came loose. Fit was actually a bit smaller then expected, but it works ok for as long as it last.

But at least i have some sort of protection when i ride now....

Date of experience: October 10, 2019
Maria R.
Argentina
1 review
0 helpful votes
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My first ever riding jacket.
October 10, 2019

My first ever riding jacket. Compared to others at my local motorcycle shop it was an easy choice and about half the cost. Living outside of the Boston, Ma. area it gets chilly early in the year. The lining provides just the warmth you need early in the morning or at dusk. Add in a pair of nice "Tourmaster" pants and you got yourself a cozy riding outfit

Date of experience: October 10, 2019
Nicole B.
Argentina
1 review
0 helpful votes
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Fantastic jacket couldn't be happier.
October 10, 2019

Fantastic jacket couldn't be happier. Yet to try hot weather but from cold to fair excellent choice.

Date of experience: October 10, 2019
Dan G.
Argentina
1 review
0 helpful votes
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I ordered this jacket in
October 10, 2019

I ordered this jacket in January 2012. I really like the look and fit. The only problem I had was with the zipper of the inner liner. It broke so I cannot zip it into the main jacket. This has created a problem in keeping as warm as I would prefer while riding in temps around 35-50. That extra lining made a difference. Now, I have to wear a separate windbreaker under the jacket. But, for riding in slightly warmer weather, the main jacket if fine.

Date of experience: October 10, 2019
Sam G.
Argentina
1 review
0 helpful votes
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March 23, 2014 Bruce Medina
October 10, 2019

March 23, 2014

Bruce Medina from Buckeye, Arizona

This jacket is great.Normally wear an XL got an 2XL fit just snug not tight, good for winter and take out liner and good for Arizona summer heat. You can't even tell the Armor is there. Friends I ride with like the jacket' I bought the Bell Pit Boss half-helmet two-tone checkered to match the jacket.

Date of experience: October 10, 2019
Christine U.
Argentina
1 review
0 helpful votes
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March 19,2014 From Prescott, AZ
October 10, 2019

March 19,2014 From Prescott, AZ

Just recieved the Jacket today, 3 days after ordering. I am 6'2" 265 pounds and usually wear a 2 or 3X. I ordered the 5X based on the postings I read here. The fit is great, I think I can even fit in some extra clothing for warmth if needed. I live at over 5000 feet elevation so it can get cold. I bought the jacket to ride this summer to my brothers in Michigan and then we are going to Maine. I hope to try the jacket out this Sunday on a ride through the mountains.

Date of experience: October 10, 2019
James R.
Argentina
1 review
0 helpful votes
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Jacket is excellent. I got
October 10, 2019

Jacket is excellent. I got into a accident recently and was protected very well. Had a light scratch a little down from my elbow but the elbow guard on this jacket held up well. Will definitely buy again.

Date of experience: October 10, 2019
Michelle G.
Argentina
1 review
0 helpful votes
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This is a big, roomy
October 10, 2019

This is a big, roomy and good looking set of bags. I did modify the mounting to my saddle bag supports slightly jist to keep them tight on my Sportster. (A few tie wraps.) For the very small investment you get a very roomy and good looking set of bags! I am very pleased!

Date of experience: October 10, 2019
Cynthia Q.
Argentina
1 review
0 helpful votes
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Excellent value for the money--and
October 10, 2019

Excellent value for the money--and completely waterproof....plus, it comes with a built-in gun pocket!

Date of experience: October 10, 2019
Anna Z.
Argentina
1 review
0 helpful votes
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Bags arrived within 3 days!
October 10, 2019

Bags arrived within 3 days! Very roomy and easy to install. We'll see how they hold up, but right now, I love them!

Date of experience: October 10, 2019
Betty W.
Argentina
1 review
0 helpful votes
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What a GREAT set of
October 10, 2019

What a GREAT set of bags. They are very well made and have plenty of room for everything I need to put on my bike!! GREAT DEAL I really like them.

Date of experience: October 10, 2019
Dan W.
Argentina
1 review
0 helpful votes
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This jacket fits great and
October 10, 2019

This jacket fits great and is very comfortable to wear.. I've only been able to wear it once out riding as the weather hasn't been very good here.. It keeps the wind out very well and even with the liner removed is quite warm.. This is the second X-element jacket that I've bought and this one actually seems better than the first.. Looking forward to wearing this a lot this coming sesaon... I know I'll eventually get a chance to wear it in wet weather at least once, so I will update this review once that happens.. More than worth the money spent.. LeatherUp has great prices, selections and customer service... Never any issues ordering from LeatherUp..

Date of experience: October 10, 2019
Helen Q.
Argentina
1 review
0 helpful votes
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These bags are far better
October 10, 2019

These bags are far better looking in person than on the internet. I have had so many positive comments from other riders. The bags are just great. I have room to put all the stuff I need. Even my lap top computer fits nicely. I have nothing but praise for the service your company gives me. Thanks!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States