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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Carol B.
Argentina
1 review
0 helpful votes
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this jacket is great. fits
October 10, 2019

this jacket is great. fits great and is very comfortable. took my bike out in 90 dagrees and did not breat a sweat. (as long as i was moving) jacket is very well vented. and on the cool days just ziped up the vets and i was nice and warm.

Date of experience: October 10, 2019
Michael G.
Argentina
1 review
0 helpful votes
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Jacket is very warm and
October 10, 2019

Jacket is very warm and comfortable. I especially like all the vents so its not uncomfortable. I had to exchange from XL to XXL. The process was very quick, easy and hassle free. This is my second order from them and have nothing but good experience.

Date of experience: October 10, 2019
Cynthia Z.
Argentina
1 review
0 helpful votes
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Came also with a removable
October 10, 2019

Came also with a removable liner. Great jacket, well put together

Date of experience: October 10, 2019
Kathleen D.
Argentina
1 review
0 helpful votes
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Recieved the jacket today, it
October 10, 2019

Recieved the jacket today, it was too small and would not zip up front. I usually wear a Large and ordered an XL, but was still too small. I am going to exchange it for a 2XL. The jacket quality is absolutely GREAT!! Can't beat the price anywhere. I also bought pants and boots from Leatherup all were great quality for the price!!! I'll definelty be buying more from them!!!!

Date of experience: October 10, 2019
Stephanie Z.
Argentina
1 review
0 helpful votes
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Nice looking and fits well,
October 10, 2019

Nice looking and fits well, just a little snug. I would recommend ordering 2x larger than your normal jacket. A great buy for the price.

Date of experience: October 10, 2019
Joe B.
Argentina
1 review
0 helpful votes
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Bought in December 2010. The
October 10, 2019

Bought in December 2010. The jacket is very comfortable and the quality is great. In SC, it keeps me as warm as my lined leather and at half the weight.

With the great deal from leatherup.com, you can't go wrong.

Date of experience: October 10, 2019
Adam V.
Argentina
1 review
0 helpful votes
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Really like the jacket. I
October 10, 2019

Really like the jacket. I usually wear a large and per advice of others ordered the extra large and it fits great; a large would have been to small for me. Some stitching on the liner has come loose, but can't beat the price. Warm enough for spring riding, can't wait to remove liner and open vents for summer riding!

Date of experience: October 10, 2019
Dan B.
Argentina
1 review
0 helpful votes
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This is a comfy jacket
October 10, 2019

This is a comfy jacket and is really warm even in temps down to the low 40's. It's maybe not as versatile as some have claimed when used it warmer weather, even with all the vents open. It is definitely more of a cool-cold weather jacket but it fits well and has lots of pockets and sturdy velcro which have come in handy when I forgot to zip up my pocket once or twice with my phone inside.

Date of experience: October 10, 2019
Virginia I.
Argentina
1 review
0 helpful votes
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Jacket is great. I did
October 10, 2019

Jacket is great. I did have problems with the buttons. Got my first jacket, and one of the buttons came off. Got a replacement, and the same thing happened, both within 24 hours of getting the jacket. Other than that, jacket works great.

Date of experience: October 10, 2019
Nick L.
Argentina
1 review
0 helpful votes
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order just arrived. super fast
October 10, 2019

order just arrived. super fast shipping to canada. this jacket is so nice. very comfortable and looks great. glad I followed advice below and went larger. it's snug over another thin jacket but it's quite warm anyway and I can see wearing this with just a t shirt underneath. I went for a walk outside in the pouring rain just now. unbelievable value. so impressed I am allready planning my next order

Date of experience: October 10, 2019
Nick B.
Argentina
1 review
0 helpful votes
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I love my jacket.I gave
October 10, 2019

I love my jacket.I gave it a 5 star.For the price, I would tell my friend to get one.

Date of experience: October 10, 2019
Cynthia Y.
Argentina
1 review
0 helpful votes
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Surprised with the quality for
October 10, 2019

Surprised with the quality for the price. Wore it on a 95 degree day w/o the insert and the vents zipped open and the comfort surprised me. Two days later wore it on a morning that was 58 and and it was still comfortable. Can't complain about this product or the service. Great for the Texas weather where I live.

Date of experience: October 10, 2019
Adam F.
Argentina
1 review
0 helpful votes
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Top Quality, very warm, blocks
October 10, 2019

Top Quality, very warm, blocks 100% wind. I'm 6'4" and the sleeves are perfect. Always hard to find sleeves long enough...not in this case. Can't beat the price.

Date of experience: October 10, 2019
Angela Z.
Argentina
1 review
0 helpful votes
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Happy with the jacket. Lots
October 10, 2019

Happy with the jacket. Lots of velcro. Glad I got an XL. Almost wish I had gotten a 2XL because I wear this jacket over another jacket and shirt. I was caught in the rain and stayed dry. It was only a 15 min ride though. There are better jackets but not at this price.

Date of experience: October 10, 2019
Cynthia G.
Argentina
1 review
0 helpful votes
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i would have given it
October 10, 2019

i would have given it 5 stars but its just too small, im a big guy so i got the 5XL it absolutely did not fit. i habded it to my girlfriend to try it on who wears an XL in womens and it fit her like a glove. im 6' 3" and just over 400 lbs if your a big guy i would not recommend this jacket. other than that it is really nice, great construction. and the armor is very nice

Date of experience: October 10, 2019
Kathleen R.
Argentina
1 review
0 helpful votes
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Great jacket for the price.
October 10, 2019

Great jacket for the price. Keeps you warm. Love the jacket

Date of experience: October 10, 2019
Anna Y.
Argentina
1 review
0 helpful votes
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I purchased this jacket to
October 10, 2019

I purchased this jacket to wear in the Fall -Winter -Spring. I read the reviews on here, and decided to take the others advice. I wear a 44-46 suit jacket.. Leatherup lists Xl as 44-46, and Xxl as 48-50. I opted for 2xl and it fits great. The jacket feels solid, and the liner is warm. It should be a nice addition to my gear.

Zip out liner, Zippered vents and removable armor is a plus.

Date of experience: October 10, 2019
Amy W.
Argentina
1 review
0 helpful votes
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Surprising great jacket! Full liner
October 10, 2019

Surprising great jacket! Full liner to the wrists, absolutely windproof at 60mph. Lots of vents to make it breathable in summer. Could stand to be a little better in rain, though. In any case, I'd buy it again.

Date of experience: October 10, 2019
Nancy O.
Argentina
1 review
0 helpful votes
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I'm 6' and 275 lbs.....52"
October 10, 2019

I'm 6' and 275 lbs.....52" chest. Ordered the 3X and it was too small. I'm trying to sell the jacket before I exchange it for a 4X.Quality looks good, jacket feels good and heavy for those cooler temps with the liner in. Hope I get to try it out on a ride....when I get my 4X!!!

J.R.

Date of experience: October 10, 2019
Thomas T.
Argentina
1 review
0 helpful votes
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I have had this jacket
October 10, 2019

I have had this jacket for over 5 years .it is still water proof got caught in storm yesterday had to ride 20 mile to get home top half of me dry as a bone the bottom look like i was wading water .i need to get pants just like them ..

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States