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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I normally don't write reviews, but this time I did. My wife and I rode from Delaware to Bar Harbor maine. The weather was in the 90's when we left, we arrived in Nh to rain and weather in the low 60's. The following day we hit the remnants of hurricane Danny.....needless to say, we say alot of rain with flooding in Bar Harbor! Both jackets (wife and mine) were warm and dry the entire trip.....goodbye to leather! Incredible jackets!
Great Jacket at a great price...I wear it all the time while riding and never overheat and the liner is great for those cold morning rides.I would def. recommend this jacket no matter what kind of bike you ride
This jacket was awesome for the price, very stylish!
A lot of features for a very reasonable price. Very good quality construction.
Couldn't be happier with this jacket. I depended on the other reviews to choose this one and they were right. It's warm, waterproof, comfy, durable, etc. Great choice. I added some silver, iron-on reflective tape to the light gray patches on the shoulders and back for added safety. Really happy with the results.
This is an awesome jacket. I went on a ride to the mountains this past weekend and the cool weather was not an issue. There is plenty of ventilation and extra pockets. The armor adds that extra element of safety that you need when on a trip. Excellent product!
Todd Kennedy, Clayton NC
I ordered a large, and it arrived today. I am 5'7" and 180 pounds. The large fits me perfectly! The number of pockets is impressive and the vents and velcro around the wrists is going to work nicely while riding. No more baggy jackets whipping in the wind. Great buy on a quality jacket. Fast shipping was also appreciated!
Great jacket, all around. looks great, and protection seems to be good. the stitching of the inseam on the sleaves could use some inproving. they lacted proper review to ensure it was of hiest of quality.
We got this coat as a birthday gift for my son & he loves it. A great value for the price. We'll be needing to get him pants too, so we'll be shopping here for that.
Love the jacket. Kinda makes you feel like a million dollars.
This jacket is a great jacket all around. I wore it for a full season last year and here is what I found.
Central New York - Syracuse
Early Spring (May01) to Early Summer(June15) - Started with quilted liner in and quilted moved to wearing a fleece underneath and no liner and perfectly happy with the warmth.
Summer (June15 to Sept15) - No liner, T-Shirt underneath and sweated quite a bit in city traffic. The stop and go really warmed this jacket up. However, fully vent at 20mph the jacket cool back down. I can honestly say, RAIN PROOF! Many times I took my ER-6n through the trenches of rain in CNY and stayed dry every time with this jacket
Fall (Sept15 to Oct15ish) - Moved back to wearing fleece. The days bounced a lot in temp so having the liner in at the time was a no go.
Late Fall to Early Winter - With the liner in, this jacket extended my riding season in CNY to Dec 21st!
All said, great jacket; little warm in the stop and go.
Regards,
T.
I have had the jacket the past month, its warm, dry and looks good. Naturally I hope I don't test the armor but the jacket is comfortable now that I have warn it a few times. The collar was a bit stiff the first time and seemed abrasive but that is now gone and all is good. You can't do better for the money. I snuck this one past my wife but the surprise is over and she likes it too and is happy I purchased it....shocker!
I bought this Jacket and love it. I wear it in 40 degree weather with the liner and it is very warm. I''ve also wore it in 80 degree weather and was not hot while riding. I'm 5' 10" tall and weight 175 pounds, the large fits me perfectly.
Very comfortable and lightweight jacket, comfotable with a vest under the jacket. I felt secure wearing the jacket.
Great Jacket and can't beat the price. Great service as as always. Good air flow when moving but a little warm when stopped here in the arizona 100 plus heat. Nice and warm in the winter with the removable linning in place. Can't go wrong with this one.
I was looking for a 3x jacket for a trip that I am currently on. The 3x was out of stock so I took a chance and ordered a 4x just because I did not want to wear my leather coat. Good thing, I am 6'2" 275 lbs and the 4x is none too big. In fact I took the pads out so I could have more wiggle room on the trip. I am very pleased with this jacket though. It is warm and I ran in 150 miles of rain on a 1885 mile trip and never got wet. I still have 3000 miles to go on my trip this month and would definitely buy it again. The price was great too.
This is the second time I have ordered this jacket. We have loved it but were in an accident that totaled the bike and destroyed parts of the clothes/jackets we were wearing...my husband was really saved by this jacket but I needed to replace it because of the damage to it, not him. I was so pleased that I bought one for myself! No more road rash for us!! Thanks Leather Up!
Went on vacation did about 3,250 miles and alot of it was in rain. The jacket worked great in the rain. Only thing had to take jacket off when it didn't rain because it did get warm in it.
Excellent quality, features and appearance.
Great price. Easily it would be $200+ at a motorcycle dealer store.
It definitely runs small. I'm 6'0", 225 lbs with a 40" waist. In most jackets, I wear XL or XXL. I read the reviews and ordered a XXXL. Believe me, I needed the XXXL and I better not get much bigger in the waist.
You can't beat this jacket for the price. I have worn this on cold mornings with a tee shirt and stayed warm. Haven't tried it yet in the rain. Great buy.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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