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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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If you're a big guy like me, Exelement/Cordura is the way to go!!! My jacket was delivered this morning. WOW! It is superb quality for the price. Best price/quality ratio out there. Shipment was super fast! I'm a big guy so I ordered a 5XL and it fits perfect. Good quality jacket for great price. I WILL be making future purchases with Leatherup.com. Excellent service and selection!
Thank you for the great jacket. I like the way it fits and is really comfortable. Matches the bike great.
Great jacket. Came in just as expected and as the other reviews said. Fits great. Curious how the jacket will do in warm weather. Plan on using leatherup.com again.
Comfort and sense of all around protection. Thank you
I had to take my bike out yesterday thare is snow on the ground and it was 38 out my hands froze but my upper body was cool .All i had on was a tee shirt and the jacket cant wait for tomorow.
I like the jacket, it meets my needs, I would recommend it
This is my first purchase of a jacket and I am vey impressed with the fit and the comfort. It keeps me warmer than the other jackets I had worn. I am small famed so a medium fitted me just fine.
This jacket is all it is cracked up to be in the reviews. I have worn it in mid to upper 40s and stayed warm. You really don't notice the shoulder and elbow pads once you have it on, but it's nice to know they are there if you take a fall. I am very happy with the jacket and the LeatherUp.com service and delivery.
Jacket comes with a zipout liner which isn't listed and that was a nice surprise.
Decent Jacket. Does not stand a chance against my Joe Rocket Jacket, but then again I can not complain the quality for the price I paid. I recommend it to anyone for rough use.
Service and delivery were excelent. I received the jacket in two days. I normally wear an XL. I ordered a 2XL and the fit is perfect. The workmanship is near perfect. It has been cold and windy in the high desert of california but I didnt feel a thing through the jacket. I sorta miss my leather jacket that I brought from leather up but this is the perfect jacket to move up to for hot weather and I have found that it is great for cold weather as well. I wore it to my motorcycle dealer where the same jacket with less workmanship goes for at least 250.00 and this jacket got alot of attention. Highly reccomended. Thanks for the great price leatherup..Dan Frias
Excellent! This jacket has surpassed my expectations. The only quirk is that the collar feels a little bit sharp on the front of my neck when it's zipped up. Otherwise, it's great. Rode to work this morning, 30 degrees, and I was pretty comfortable! Only my hands were cold. That'll be next purchase from leatherup.com - better gloves! Thanks leatherup!
I love the jacket, I live in MN and it is perfect for the cold weather and all the vents on the jacket allow it to be cool when needed. Definitively order one since larger then usual.... great jacket!
I ordered this for use as a summer jacket. I ordered XXL and the arm length was great. As others have said, the waist is tight and I wish the cuffs had a snugger fit. I've worn it with the liner in 50F weather and without in 95F and was very comfortable in both conditions.
I would have given it 5 stars if the fit were better.
Definitely worth the price!!
Great jacket, looks Great, feels safer than my old jacket and i love the reflective stripes. Originally got a defective jacket, but leatherup.com was quick to fix it and send new one within about a week. Will continue to buy from leatherup.com :) great store!
Decent quality and fit. Be sure that you DO order larger then you take now. I had to send it back and get a 3xl, and really, if they had larger I'd probably be better off, but the 3xl fits pretty good, warm in 35-45 deg weather. So far its been a great jacket.
This is a great riding jacket. I am very pleased with the quality, even more pleased with the low price.
I have had 12 bikes and assorted jackets. This is by far the most comfortable and windproof jacket. It keeps me warm in Canada with or withour liner. Super product!!
Nice jacket, well made. Very adjustable. This is my first riding jacket with vents, and I don't know how I survived without them. It's not noticeable while riding, but the jacket is a little stiff with the pads in. It says the fabric is breathable, and maybe it is, but not like a piece from an outdoor company like North Face or Marmot - but the vents make up for that. I worried it might not look right with my black leather chaps, but they look good together. I get compliments on the look from my buddies, and they are more impressed with all the features. Recomended!
the jacket is great and the quality is excelent the only thing that i miss is the lack of outside pockets .
Jaime
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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