Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Amy Z.
Argentina
1 review
0 helpful votes
Follow Amy Z.
Unfollow Amy Z.
Share Review
Report Review

If you're a big guy
October 10, 2019

If you're a big guy like me, Exelement/Cordura is the way to go!!! My jacket was delivered this morning. WOW! It is superb quality for the price. Best price/quality ratio out there. Shipment was super fast! I'm a big guy so I ordered a 5XL and it fits perfect. Good quality jacket for great price. I WILL be making future purchases with Leatherup.com. Excellent service and selection!

Date of experience: October 10, 2019
Sam G.
Argentina
1 review
0 helpful votes
Follow Sam G.
Unfollow Sam G.
Share Review
Report Review

Thank you for the great
October 10, 2019

Thank you for the great jacket. I like the way it fits and is really comfortable. Matches the bike great.

Date of experience: October 10, 2019
Brenda U.
Argentina
1 review
0 helpful votes
Follow Brenda U.
Unfollow Brenda U.
Share Review
Report Review

Great jacket. Came in just
October 10, 2019

Great jacket. Came in just as expected and as the other reviews said. Fits great. Curious how the jacket will do in warm weather. Plan on using leatherup.com again.

Date of experience: October 10, 2019
Steven Z.
Argentina
1 review
0 helpful votes
Follow Steven Z.
Unfollow Steven Z.
Share Review
Report Review

Comfort and sense of all
October 10, 2019

Comfort and sense of all around protection. Thank you

Date of experience: October 10, 2019
Amy G.
Argentina
1 review
0 helpful votes
Follow Amy G.
Unfollow Amy G.
Share Review
Report Review

I had to take my
October 10, 2019

I had to take my bike out yesterday thare is snow on the ground and it was 38 out my hands froze but my upper body was cool .All i had on was a tee shirt and the jacket cant wait for tomorow.

Date of experience: October 10, 2019
Amy Y.
Argentina
1 review
0 helpful votes
Follow Amy Y.
Unfollow Amy Y.
Share Review
Report Review

I like the jacket, it
October 10, 2019

I like the jacket, it meets my needs, I would recommend it

Date of experience: October 10, 2019
Charles Q.
Argentina
1 review
0 helpful votes
Follow Charles Q.
Unfollow Charles Q.
Share Review
Report Review

This is my first purchase
October 10, 2019

This is my first purchase of a jacket and I am vey impressed with the fit and the comfort. It keeps me warmer than the other jackets I had worn. I am small famed so a medium fitted me just fine.

Date of experience: October 10, 2019
Deborah U.
Argentina
1 review
0 helpful votes
Follow Deborah U.
Unfollow Deborah U.
Share Review
Report Review

This jacket is all it
October 10, 2019

This jacket is all it is cracked up to be in the reviews. I have worn it in mid to upper 40s and stayed warm. You really don't notice the shoulder and elbow pads once you have it on, but it's nice to know they are there if you take a fall. I am very happy with the jacket and the LeatherUp.com service and delivery.

Date of experience: October 10, 2019
Amanda O.
Argentina
1 review
0 helpful votes
Follow Amanda O.
Unfollow Amanda O.
Share Review
Report Review

Jacket comes with a zipout
October 10, 2019

Jacket comes with a zipout liner which isn't listed and that was a nice surprise.

Date of experience: October 10, 2019
Angela N.
Argentina
1 review
0 helpful votes
Follow Angela N.
Unfollow Angela N.
Share Review
Report Review

Decent Jacket. Does not stand
October 10, 2019

Decent Jacket. Does not stand a chance against my Joe Rocket Jacket, but then again I can not complain the quality for the price I paid. I recommend it to anyone for rough use.

Date of experience: October 10, 2019
Rebecca H.
Argentina
1 review
0 helpful votes
Follow Rebecca H.
Unfollow Rebecca H.
Share Review
Report Review

Service and delivery were excelent.
October 10, 2019

Service and delivery were excelent. I received the jacket in two days. I normally wear an XL. I ordered a 2XL and the fit is perfect. The workmanship is near perfect. It has been cold and windy in the high desert of california but I didnt feel a thing through the jacket. I sorta miss my leather jacket that I brought from leather up but this is the perfect jacket to move up to for hot weather and I have found that it is great for cold weather as well. I wore it to my motorcycle dealer where the same jacket with less workmanship goes for at least 250.00 and this jacket got alot of attention. Highly reccomended. Thanks for the great price leatherup..Dan Frias

Date of experience: October 10, 2019
Sam H.
Argentina
1 review
0 helpful votes
Follow Sam H.
Unfollow Sam H.
Share Review
Report Review

Excellent! This jacket has surpassed
October 10, 2019

Excellent! This jacket has surpassed my expectations. The only quirk is that the collar feels a little bit sharp on the front of my neck when it's zipped up. Otherwise, it's great. Rode to work this morning, 30 degrees, and I was pretty comfortable! Only my hands were cold. That'll be next purchase from leatherup.com - better gloves! Thanks leatherup!

Date of experience: October 10, 2019
Steve U.
Argentina
1 review
0 helpful votes
Follow Steve U.
Unfollow Steve U.
Share Review
Report Review

I love the jacket, I
October 10, 2019

I love the jacket, I live in MN and it is perfect for the cold weather and all the vents on the jacket allow it to be cool when needed. Definitively order one since larger then usual.... great jacket!

Date of experience: October 10, 2019
Pamela V.
Argentina
1 review
0 helpful votes
Follow Pamela V.
Unfollow Pamela V.
Share Review
Report Review

I ordered this for use
October 10, 2019

I ordered this for use as a summer jacket. I ordered XXL and the arm length was great. As others have said, the waist is tight and I wish the cuffs had a snugger fit. I've worn it with the liner in 50F weather and without in 95F and was very comfortable in both conditions.

I would have given it 5 stars if the fit were better.

Definitely worth the price!!

Date of experience: October 10, 2019
Rebecca K.
Argentina
1 review
0 helpful votes
Follow Rebecca K.
Unfollow Rebecca K.
Share Review
Report Review

Great jacket, looks Great, feels
October 10, 2019

Great jacket, looks Great, feels safer than my old jacket and i love the reflective stripes. Originally got a defective jacket, but leatherup.com was quick to fix it and send new one within about a week. Will continue to buy from leatherup.com :) great store!

Date of experience: October 10, 2019
Sam W.
Argentina
1 review
0 helpful votes
Follow Sam W.
Unfollow Sam W.
Share Review
Report Review

Decent quality and fit. Be
October 10, 2019

Decent quality and fit. Be sure that you DO order larger then you take now. I had to send it back and get a 3xl, and really, if they had larger I'd probably be better off, but the 3xl fits pretty good, warm in 35-45 deg weather. So far its been a great jacket.

Date of experience: October 10, 2019
Amy N.
Argentina
1 review
0 helpful votes
Follow Amy N.
Unfollow Amy N.
Share Review
Report Review

This is a great riding
October 10, 2019

This is a great riding jacket. I am very pleased with the quality, even more pleased with the low price.

Date of experience: October 10, 2019
Jason H.
Argentina
1 review
0 helpful votes
Follow Jason H.
Unfollow Jason H.
Share Review
Report Review

I have had 12 bikes
October 10, 2019

I have had 12 bikes and assorted jackets. This is by far the most comfortable and windproof jacket. It keeps me warm in Canada with or withour liner. Super product!!

Date of experience: October 10, 2019
Dave A.
Argentina
1 review
0 helpful votes
Follow Dave A.
Unfollow Dave A.
Share Review
Report Review

Nice jacket, well made. Very
October 10, 2019

Nice jacket, well made. Very adjustable. This is my first riding jacket with vents, and I don't know how I survived without them. It's not noticeable while riding, but the jacket is a little stiff with the pads in. It says the fabric is breathable, and maybe it is, but not like a piece from an outdoor company like North Face or Marmot - but the vents make up for that. I worried it might not look right with my black leather chaps, but they look good together. I get compliments on the look from my buddies, and they are more impressed with all the features. Recomended!

Date of experience: October 10, 2019
Susan S.
Argentina
1 review
0 helpful votes
Follow Susan S.
Unfollow Susan S.
Share Review
Report Review

the jacket is great and
October 10, 2019

the jacket is great and the quality is excelent the only thing that i miss is the lack of outside pockets .

Jaime

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States