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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Love my riding boots! Great price and fast service.
These boots arrived and were too big. They were also very loose around my calf so I had to shop for another pair. Everything else I order from Leather-Up is great...just didn't fit into these very well.
Very nice boots! I usually have to try on both a 8-1/2 and size 9 because of manufacturers variations in size. I ordered the 8-1/2 and they fit very well with light socks and even bare feet, which is what I wanted for the summer months. The footbed is REALLY nicely cushioned. The boot is well made. You do get a little black dye rub off on your feet or socks, so be prepared... Love ordering from Leather-up!
We bought these boots for our pastors wife and she really loves them. Great product and a real fair price. This is the 5th pair of boots I have bought and won't be the last. Thanks for keeping prices low in these hard times.
i ordered these boots and love them. although i normally wear an 8 1/2 - 9 sz shoe. i order these in 8 1/2 and the boot was still roomy in the heel area. i reordered in sz 8 and they fit great. so as the other reviews say, probably may want to order in a sz or 1/2 sz smaller than normal. but the look and feel is great.
Brenda
These are good looking boots. I'm not sure I can wear them while riding, though. They slip off so easily - afraid it might happen on the road. I did order a half size smaller than my usual and the foot-fit is perfect. Just wish they felt a little more secure while wearing them.
Great boot for the price. I looked everywhere I could think of for boots. Highly recommend. I did follow the advice of others and ordered a half size smaller... thank you! The leather is heavy duty but is still soft and supple for the forefoot. Also a great benefit is that the insole is removable in case you use Superfeet or another type of insole! This should be added to Item Detail. The reviews really helped me!
these boots are great. sturdy enuf for m'cycling, easy on and off, and they are gorgeous. even at the list price, they would be worthwhile.
Really nice quality boot. Runs big and I am returning for a half size smaller.
I normally wear a 6 1/2 and bought these in a 6. The leather feels wonderful--very soft. The fit was pretty accurate. However, the top of the shaft is just super wide (and I have wide calves). I think they would probably work if you tuck your pants into them, but under jeans they are sticking way out.
really sweet boots! I bought these in my usual size and they fit just fine. They are very comfortable and I am sure they will break in and feel even better. They are very sturdy feeling. The price is a big plus! I would definately buy again. Thank you leather up!
Bought these for my Grandaughter as a goft. Size was right on. Boots are very nice and very comfortable. Another good deal from Leather-Up
Love these boots, great quality, good fit according to other reviews by ordering a half size down. Can't wait to order the similar ones in brown. LeatherUp.com is definitely the go-to for jackets and boots.
This boots are hot. The sizing is really difficult though. I have a pair of x-elements at a 9 1/2 and have to wear thick socks. I bought these in 9's and can barely wear socks with them. But I love them and I've gotten tons of compliments.
Ordered these for my wife. They were just as advertised and the size fit. We selected these for their appearance and the zipper for ease of use. They also provide a secure footing when stopped, even in gravel. And look great on her. We recommend them.
Comfortable, durable, and stylish! These boots fit great, true to size and have a wide shaft for those with larger calves. Thick treated leather keeps your feet protected on cold, windy rides. Not waterproof but good resistance when it's sprinkling. I wore these for the first time on a long ride and we walked around quite a bit. Even without breaking them in, they were still very comfortable. Great boots!
Really nice, heavy soled boot. While I wanted a higher boot, it is just not possible due to my huge calves. Having a few difficulty with shifting with the boots, but they are comfortable and I have worn them for extended periods of time already with no blisters or 'hot spots.' Would appreciate calf measurements on all boots as I did return a pair before being satisfied with these.
Fit is very large. I am a size 7 and I am returning this boot because it is way too big. I am not sure whether to order the 6 1/2 or 6. Hope I get it right the second time otherwise I will have to pay the shipping on the 2nd exchange. Really nice boot.
These boots looked like I expected, but don't fit a woman's foot well. If these were made for a female, I'd have to ask "a female what??". Although they are true-to-size in the length, they are huge in the heel. Even w/ really thick socks, I slide up and down in them. I can't go any thicker on the socks, or I won't be able to get my toes in!! I thought about returning them, but I just don't want the hassle of return shipping, return costs, having to find something else, and then possibly finding out that they're all ultimately made by the same people and fit the same!! I'm just sucking it up and keeping them . . . and investing in several pairs of thick socks.
Just received the boots today. I have a high instep and normally have to wear lace up boots... but these fit nicely. They are a little snug across the top of my foot but I can feel the leather giving to conform to my feet as I wear them. Also, I usually wear a 10.5 or 11 but the size 10 works great, and my toes have plenty of wiggle room. Amazing quality!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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