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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Jason A.
Argentina
1 review
0 helpful votes
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Love my riding boots! Great
October 10, 2019

Love my riding boots! Great price and fast service.

Date of experience: October 10, 2019
Martha W.
Argentina
1 review
0 helpful votes
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These boots arrived and were
October 10, 2019

These boots arrived and were too big. They were also very loose around my calf so I had to shop for another pair. Everything else I order from Leather-Up is great...just didn't fit into these very well.

Date of experience: October 10, 2019
Charles A.
Argentina
1 review
0 helpful votes
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Very nice boots! I usually
October 10, 2019

Very nice boots! I usually have to try on both a 8-1/2 and size 9 because of manufacturers variations in size. I ordered the 8-1/2 and they fit very well with light socks and even bare feet, which is what I wanted for the summer months. The footbed is REALLY nicely cushioned. The boot is well made. You do get a little black dye rub off on your feet or socks, so be prepared... Love ordering from Leather-up!

Date of experience: October 10, 2019
Jim A.
Argentina
1 review
0 helpful votes
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We bought these boots for
October 10, 2019

We bought these boots for our pastors wife and she really loves them. Great product and a real fair price. This is the 5th pair of boots I have bought and won't be the last. Thanks for keeping prices low in these hard times.

Date of experience: October 10, 2019
Mike G.
Argentina
1 review
0 helpful votes
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i ordered these boots and
October 10, 2019

i ordered these boots and love them. although i normally wear an 8 1/2 - 9 sz shoe. i order these in 8 1/2 and the boot was still roomy in the heel area. i reordered in sz 8 and they fit great. so as the other reviews say, probably may want to order in a sz or 1/2 sz smaller than normal. but the look and feel is great.

Brenda

Date of experience: October 10, 2019
Donna K.
Argentina
1 review
0 helpful votes
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These are good looking boots.
October 10, 2019

These are good looking boots. I'm not sure I can wear them while riding, though. They slip off so easily - afraid it might happen on the road. I did order a half size smaller than my usual and the foot-fit is perfect. Just wish they felt a little more secure while wearing them.

Date of experience: October 10, 2019
Daniel V.
Argentina
1 review
0 helpful votes
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Great boot for the price.
October 10, 2019

Great boot for the price. I looked everywhere I could think of for boots. Highly recommend. I did follow the advice of others and ordered a half size smaller... thank you! The leather is heavy duty but is still soft and supple for the forefoot. Also a great benefit is that the insole is removable in case you use Superfeet or another type of insole! This should be added to Item Detail. The reviews really helped me!

Date of experience: October 10, 2019
George E.
Argentina
1 review
0 helpful votes
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these boots are great. sturdy
October 10, 2019

these boots are great. sturdy enuf for m'cycling, easy on and off, and they are gorgeous. even at the list price, they would be worthwhile.

Date of experience: October 10, 2019
Paul P.
Argentina
1 review
0 helpful votes
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Really nice quality boot. Runs
October 10, 2019

Really nice quality boot. Runs big and I am returning for a half size smaller.

Date of experience: October 10, 2019
Anna T.
Argentina
1 review
0 helpful votes
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I normally wear a 6
October 10, 2019

I normally wear a 6 1/2 and bought these in a 6. The leather feels wonderful--very soft. The fit was pretty accurate. However, the top of the shaft is just super wide (and I have wide calves). I think they would probably work if you tuck your pants into them, but under jeans they are sticking way out.

Date of experience: October 10, 2019
Linda T.
Argentina
1 review
0 helpful votes
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really sweet boots! I bought
October 10, 2019

really sweet boots! I bought these in my usual size and they fit just fine. They are very comfortable and I am sure they will break in and feel even better. They are very sturdy feeling. The price is a big plus! I would definately buy again. Thank you leather up!

Date of experience: October 10, 2019
Ruth E.
Argentina
1 review
0 helpful votes
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Bought these for my Grandaughter
October 10, 2019

Bought these for my Grandaughter as a goft. Size was right on. Boots are very nice and very comfortable. Another good deal from Leather-Up

Date of experience: October 10, 2019
Kathleen V.
Argentina
1 review
0 helpful votes
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Love these boots, great quality,
October 10, 2019

Love these boots, great quality, good fit according to other reviews by ordering a half size down. Can't wait to order the similar ones in brown. LeatherUp.com is definitely the go-to for jackets and boots.

Date of experience: October 10, 2019
Peter U.
Argentina
1 review
0 helpful votes
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This boots are hot. The
October 10, 2019

This boots are hot. The sizing is really difficult though. I have a pair of x-elements at a 9 1/2 and have to wear thick socks. I bought these in 9's and can barely wear socks with them. But I love them and I've gotten tons of compliments.

Date of experience: October 10, 2019
Jeff P.
Argentina
1 review
0 helpful votes
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Ordered these for my wife.
October 10, 2019

Ordered these for my wife. They were just as advertised and the size fit. We selected these for their appearance and the zipper for ease of use. They also provide a secure footing when stopped, even in gravel. And look great on her. We recommend them.

Date of experience: October 10, 2019
Ben J.
Argentina
1 review
0 helpful votes
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Comfortable, durable, and stylish! These
October 10, 2019

Comfortable, durable, and stylish! These boots fit great, true to size and have a wide shaft for those with larger calves. Thick treated leather keeps your feet protected on cold, windy rides. Not waterproof but good resistance when it's sprinkling. I wore these for the first time on a long ride and we walked around quite a bit. Even without breaking them in, they were still very comfortable. Great boots!

Date of experience: October 10, 2019
Bill J.
Argentina
1 review
0 helpful votes
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Really nice, heavy soled boot.
October 10, 2019

Really nice, heavy soled boot. While I wanted a higher boot, it is just not possible due to my huge calves. Having a few difficulty with shifting with the boots, but they are comfortable and I have worn them for extended periods of time already with no blisters or 'hot spots.' Would appreciate calf measurements on all boots as I did return a pair before being satisfied with these.

Date of experience: October 10, 2019
Ruth C.
Argentina
1 review
0 helpful votes
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Fit is very large. I
October 10, 2019

Fit is very large. I am a size 7 and I am returning this boot because it is way too big. I am not sure whether to order the 6 1/2 or 6. Hope I get it right the second time otherwise I will have to pay the shipping on the 2nd exchange. Really nice boot.

Date of experience: October 10, 2019
Charles N.
Argentina
1 review
0 helpful votes
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These boots looked like I
October 10, 2019

These boots looked like I expected, but don't fit a woman's foot well. If these were made for a female, I'd have to ask "a female what??". Although they are true-to-size in the length, they are huge in the heel. Even w/ really thick socks, I slide up and down in them. I can't go any thicker on the socks, or I won't be able to get my toes in!! I thought about returning them, but I just don't want the hassle of return shipping, return costs, having to find something else, and then possibly finding out that they're all ultimately made by the same people and fit the same!! I'm just sucking it up and keeping them . . . and investing in several pairs of thick socks.

Date of experience: October 10, 2019
Nick G.
Argentina
1 review
0 helpful votes
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Just received the boots today.
October 10, 2019

Just received the boots today. I have a high instep and normally have to wear lace up boots... but these fit nicely. They are a little snug across the top of my foot but I can feel the leather giving to conform to my feet as I wear them. Also, I usually wear a 10.5 or 11 but the size 10 works great, and my toes have plenty of wiggle room. Amazing quality!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States