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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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I absolutely love these boots. I am still breaking them in a bit, but they are still great. I had a pair that literally were falling off their soles but refused to buy another till I found a pair like them. The only thing they needed was arch support, but many boots do. They are very comfy regardless.
These are great boots!! Very good fit and comfortable.
These boots are made great for the price they move up and down a bit not sure if that's going to bother me they r heavy and a bit tight over the top of my foot I think they will break in though we will see I ordered 1/2 size smaller
I received these boots today & they are SO well made & badass! I typically wear an 8, but saw they ran big so got a 7 1/2; across the ball of the foot where the toes attaches to the foot is a bit snug, but they are leather & will stretch. The 8 would've been too much length-wise. As long as the leather itself gives across the toe-box, they'll be perfect! jacket is next! LOVE this site! SHIPPING WAS SO FAST!!! <3
Received these boots and must say for the price they are absolutely amazing. Fit great and don't feel like I am wearing Frankenstein boots! Happy dance as they are PERFECT!
My wife got these boots recently and is very happy with the quality, feel and fit. They look great too. Another great value from Leatherup. Shipping was super fast as always.
Perfect! Exactly what I was expecting, high quality and fast shipping. The rubber sole is non-slip and thick. Highly recommend this product. I would recommend 1/2 size down then normal size, it still gave me room for thick socks when wearing in colder months.
This is my second pair of boots. I ordered my first pair in a 6 & 1/2, which is what I normally wear. I have to wear very thick socks. This pair I decided to go with a 6. It slips a bit in the back but this is a great boot and 1/2 a size down works much better for me. For the record, I have belabored my search in many stores looking for my awesome ankle boot. Most are over $150.00, and forget Frye! Nearly $300?? Was exhausting. I'll always order these kinds of boots from this site. Thanks for making an awesome and cool boot so affordable!
These boots fit incredibly well. Usually wear a 9C because of several broken toes in the past. Was a bit leery buying a 9B but was so surprised that they fit well. The rubber is thick, not just a thin layer. I highly recommend this boot!
I bought a pair of these boots for me (love them!). Sturdy, comfy, sexy. Only issue is that the heel flips up a bit. Thinking that once I wear them more the toes will stretch a tad and all will be well.
Bought a pair for my mother-in-law too. Smallest size is 6 (which she usually wears) and they are too big, again, flipping up in heel when she walks.
Great value! Made well which is hard to find these days. Thanks for keeping the QUALITY in your products and boots !
I would have given these 5 total starts except I haven't had a chance to really wear them yet. It's been hot here and the bike has been out of commission for a few weeks. But they look great and the price was awesome! As long as they are comfortable, 5 stars!
Love these boots! Great fit and very comfortable. I'm sure they'll get a workout this summer. Ordering and shipping was easy and quick.
Attractive for a woman's boot, comfortable, nice leather, true to size, substantial weight
The boots are beautiful and very sturdy. They are comfortable with the exception of some slight swishing in the heel area. According to some of the other comments, that appears to be a common problem. I'm hoping with thicker socks on during the cooler weather that the swishing will diminish somewhat.
These boots are awesome. It's been an easy process breaking them in and they're comfortable to wear for hours at a time. Their size seems to run a little big, and I had to get a exchange for a half-size smaller, but the process was painless. Very happy with them, and will order from LeatherUp again.
These are great boots - very high quality and exactly what I wanted for a very reasonable price. As other reviewers have noted, be sure to order down from your usual size. I normally wear an 8, and I ordered a 7.5, which turned out to be a sloppy fit (and even looked too big). I returned them for a size 7, and they fit great. They are still a little loose in the heel, but the next half size down wouldn't leave enough room in the toe (wearing them with thin socks right now, as it's summer). The first time out I wore them for a casual walk of about 1 mile with a stop for dinner part way through. I got a nickel-sized blister on each heel, but with more use I'm confident the boots will break in nicely.
As for the returns process, it was pretty seamless and efficient. No problems at all with that aspect of it. Be aware, however, that if you, for some reason, need to re-direct your order in mid-delivery, you can't change the delivery address yourself. You will have to get Leatherup to contact UPS and do it for you, which is a pain in the backside.
I would definitely recommend these particular books, and this company for its service and prices.
I ordered these in my normal size. They're a tiny bit snug, but I think they'll break in well. The heel is a little big, my heels do slip when walking like some others have said. Otherwise, a good looking, comfortable boot. Great for riding. My feet feel solid on the pavement. I really like these boots.
I would love to have been able to keep these boots!! I slipped my foot in there and I could tell right away that they were well made, made to last. The only thing that kept me from keeping them was that they were much bigger than I expected. I am normally a size 10 (woman) but these boots seemed so big I wasn't sure if I should have exchanged them for a 9 or a 9 1/2. The shipping that I had to pay to get these boots back to the company was about 25% of the cost of the boot so I wasn't about to try again.
These boots are great! You can't beat the quality at this price. The sizing was right. I've gotten several compliments on them already.
Boots as described. Very nice! Comfortable but allow time to get broken in, a little stiff at first. These boots run big so order 1/2 size smaller and should fit perfect. Overall very nice boot.
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Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members