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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Love the boots! Great quality, very comfortable, and easy to put on/take off. Always good service!!!
The boots came in faster than I thought. They fit perfect! I love my boots.
These boots are perfect and at a great price. The construction is solid. The boot is comfortable and doesn't flop up in down in the heal area as some do. I ordered my true size. I love them and will buy more from this site. This was my first purchase from LeatherUp. But surely won't be my last. EXCELLENT BOOT! - Diane - Maryland
Great boots for the price. The quality is nearly as good as the Frye's boots I paid over $100.00 more for.
These boots were a bit narrow for my foot but they were exactly what I was looking for. They run more narrow than other boots and I found a pair that was more suited to my high instep and wider feet.
i just recieved these today...i absolutesly love them...i have been trying to find boots go father up the calf and these are perfect......i have musculare calves and they fit perfectly...i order a 6.5 and are true to the size....i cant wait til the first ride of the season..to the bike show in february.....i cant wait to get my additional items i ordered for this season...if they are anything like these boots its gonna be great.......i cant wait.....
Can't believe that the previous reviews were so right on. I love these boots. They are comfortable and VERY good looking. They fit great and I ordered 1/2 size smaller than usual. They feel great and look better on my bike. Will definitely order again from LeatherUp.
I call these my "Keith Richards Boots" and they are as great as he is! They are super comfortable and really sexy! I found they run 1/2 size large. There is nothing bad to be said about them; they are very stylish and practical.
Quality of these boots was very good except for stitching around zippers was a little sloppy. Size was true and fit is nice. Nicely cushioned around foot area.
fit perfect very comfortable.the reviews helped alot with size went half size smaller.they are great.jenny from ireland
My gf loves the boots. she was wondering weather to go with a 7 or a 6.5 and the 6.5 worked out just fine. good construction, good sole.
Excellent! I ordered 1/2 size smaller and they fit like a glove!!! thanks!!!
I love these boots. Leather is soft. Boots were comfortable right out of the box, however they run large. I wear a 10, order a size 9 1/2 and they are still to big. Look forward to receiving my exchange.
I love these. I did as most suggested and sized down. I usually wear a 9-9 1/2, so I purchased the 8 1/2 and they fit great. Plenty of room for any sock thickness. The leather is thick yet supple and buttery. They are really well made. I broke them in a couple of wears. The instep was a little tight on one side but within 2 wears they felt great. I don't even need the zipper but it is a nice option. They are super cool and timeless. Next purchase will be a classic motorcycle jacket...and...Oh NO I'm not a motorcycle mama...every fashionista should have some classic leather!
I bought these for my wife, and also have an almost identical pair of men's for myself. We both LOVE these boots. Although we bought them for riding, they are soooo comfortable we wear them other places too. Thanks Leatherup for another great product. Kevin, Waterford Michigan
I ordered these 1/2 size smaller, as recommended in earlier reviews. When they arrived, I tried them on and they were really uncomfortable. I thought about returning them, but first wore them around the house for about an hour. During that time, they became much more comfortable. After another hour, they were perfect. I guess I'm just not used to breaking in leather shoes. Needless to say, I didn't return them. Took them out on the bike last weekend and they were perfect. Nice, sturdy toes for shifting, heavy leather for good protection.
I love boots and after purchasing my first pair of boots here, I knew I'd be back for more. Sadly, these weren't as comfortable as my first pair. The fit itself is great and I bought them one size smaller as other suggested. The only problem I have with these boots is the zippers, they aren't the best quality and they cut/rub into your skin as you walk... not a good feeling. I have a scratch like abrasion on both of my legs where the zipper rubbed into my skin and that looks like it will take a while before I can get rid of them :(
These boots are really comfortable. They're not too heavy and I took the advice of other reviews and order a 1/2 size smaller then my normal size. One problem noted, the zipper wont stay up.
Wife ordered these 1/2 size smaller and they fit perfect for her. She loves them and says they are very comfortable and just as good if not better quality than boots way more expensive! Will order from leatherup.com again!
Great fit, Very sturdy riding boot. Very fast delivery!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

