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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Bob I.
Argentina
1 review
0 helpful votes
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The boots required a little
October 10, 2019

The boots required a little breaking in other than that exactly what I expected from Leatherup.

Good fit and look great.

Date of experience: October 10, 2019
Dave F.
Argentina
1 review
0 helpful votes
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Boots are very nice. They
October 10, 2019

Boots are very nice. They run a little big so had to wear 2 pairs of socks which is ok but feet get hot in summer

Date of experience: October 10, 2019
Charles Z.
Argentina
1 review
0 helpful votes
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The boots are great looking
October 10, 2019

The boots are great looking and true to size. The shipping was fast!

Date of experience: October 10, 2019
Bill V.
Argentina
1 review
0 helpful votes
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Right out of the box
October 10, 2019

Right out of the box these boots are great, and continued wear indicates they will only get better. They are comfortable while walking, and are well suited to riding (mid heel/toe controls). Unbeatable quality for the price!

Date of experience: October 10, 2019
Linda H.
Argentina
1 review
0 helpful votes
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Very cool boots! And comfortable
October 10, 2019

Very cool boots! And comfortable while riding or walking. And as always, thank you Leather-up for the fast processing and shipping. Michael W. Lancaster Ca.

Date of experience: October 10, 2019
Ruth S.
Argentina
1 review
0 helpful votes
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Overall for the price you
October 10, 2019

Overall for the price you arent going to do much better that this. A few notes of interest.

These boots are seriously tall!

Typically I go with an 8 inch height and didn't think the extra 2.5" would make much difference but MAN these things go up as high! Not a bad thing, just not what I thought.

They run big.

I saw other reviews that said these are size accurate, but these were huge on my feet despite my ordering down a size. I rode into work and had a hell of a time getting my toe under the shifter and was really disappointed because I felt like I was fighting with it the whole time when trying to change gears. I got a pair of thick gel inserts and tightened the straps a bit and it got things back in order.

Overall I like the boots. I was pretty shocked at how expensive MC boots were when I started looking and once you drop below $100 the pickings start getting slim so these were a welcomed option. These seem pretty well built. At $90 they are a great deal.

I rated 3 stars because of the fitment (I normally wear a 9.5- 10 shoe so I ordered a 9. These fit like an 11) and the toe having a pretty good sized scuff on it. Maybe that is being picky but I bought brand new boots and it kind of sucks they weren't in perfect shape. I polished them up and it did help a bit but the scuff is still pretty obvious. I really don't want to go through the whole returns process so I'll live with it as is.

Date of experience: October 10, 2019
Steve I.
Argentina
1 review
0 helpful votes
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I ordered on Sunday night
October 10, 2019

I ordered on Sunday night and the boots arrived mid-day Wednesday - incredible! I've only been able to ride in them a few times, but they seem to be very well-made. They fit fine, a little large, like other reviewers have mentioned, but not enough to need the next smaller size - thick socks do the trick. I like my boots to fit high on my calf, and these fit the bill. The straps also allow me to adjust the fit without having to unlace them. If they hold up, they'll be the best value I've ever gotten in a boot.

Date of experience: October 10, 2019
Kevin C.
Argentina
2 reviews
0 helpful votes
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We received the boots within
October 10, 2019

We received the boots within three days. Service is great! Top quality. We will continue to order from leatherup.com.

Date of experience: October 10, 2019
Margaret J.
Argentina
1 review
0 helpful votes
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The boot is comfortable the
October 10, 2019

The boot is comfortable the longer u wear it the better it fits .I wear shoe size 11 boot fit great could be a little wider to help with wearing thermo socks . As they break in it is easier to get on with thicker socks. I give these boots a 5 in all aspects.

Date of experience: October 10, 2019
Michael K.
Argentina
1 review
0 helpful votes
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The perfect boots for me
October 10, 2019

The perfect boots for me and the wife. Heavy (we are in our 60's) but the extra leg workout is good for us. They look to be very durable and long lasting. Service is always great and we look forward to our next purchase jackets and other items

Date of experience: October 10, 2019
Chris Y.
Argentina
1 review
0 helpful votes
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Pros: I'm short and hate
October 10, 2019

Pros: I'm short and hate laces. So, the big heel and long side zipper were what appealed to me with this boot. It met my expectations on those fronts. Easy on and off. Other boots have zippers that aren't long enough where you still have to mess with the laces to get your foot out. Decent price for what you get. Styling is super cool!

Cons: The leather is thinner than I expected compared to my Icon 1000 Elsinore boots. But, the Icons $250. There is no ankle protection, just thin leather. The metal emblem on the side gets caught on the mesh liner of my overpants when gearing up for my rides. The soles leave scuffs all over my office floors, so they have been banned at work. :-)

Date of experience: October 10, 2019
Lisa W.
Argentina
2 reviews
0 helpful votes
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these are some good looking
October 10, 2019

these are some good looking boots for the price i really enjoy riding with these boots.will order another pair in the future.

Date of experience: October 10, 2019
Cynthia B.
Argentina
1 review
0 helpful votes
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These boots have a nice
October 10, 2019

These boots have a nice fit and are very comfortable. They are a superior value for the money.

Date of experience: October 10, 2019
Michelle C.
Argentina
1 review
0 helpful votes
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I absolutely love these boots.
October 10, 2019

I absolutely love these boots. They are very high, which I like a lot. I normally some dr schols slim extra padding in all my shoes. With that said I normally have to get a 10 and a half to accommodate the padding. I ordered a 10 and it fits perfectly with them; so, they do run slightly big.

By far these are my favorite motorcycle boots I've gotten, and I have been riding since 1994.

The only improvement would be if the skull badge were removable. I may paint that black but other than that very minor note they are perfect.

I plan on ordering another pair in a week or so. That's how much I like them!

Date of experience: October 10, 2019
Janet Y.
Argentina
1 review
0 helpful votes
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I recently burned my leg
October 10, 2019

I recently burned my leg on my Harley exhaust and needed a taller pair of boots. These are great because they are 10.5 inches above my heel, have laces so I can tighten them for ankle support, yet have zippers so I can get them off and on in a hurry. I have arthritis and neuropathy in my feet, so these help support yet are not too heavy or clumsy while operating controls. The toe is soft yet thick leather and the design and skull with pistons is a nice touch. I priced boots that were similar but not any better built by Harley and they cost four times as much. I took a two hundred mile trip with these on my Ultra Classic and they were comfortable, strong, heavy duty but light weight, and kept the heat off my leg. I recommend them to anyone. I ordered my regular shoe size and they have plenty of room for heavy thick socks, yet are comfortable with light weight diabetic socks, so whether your foot roams around a little or is in tight these are very comfortable without being broken in. Love them and as always Leatherup got them to me fast, Xelement products are quality leather and the soles of these boots are very good on wet asphalt with a light coating of oil.

Date of experience: October 10, 2019
Christine R.
Argentina
1 review
0 helpful votes
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These boots fit great right
October 10, 2019

These boots fit great right out of the box. And was at a great price.

Date of experience: October 10, 2019
David Y.
Argentina
1 review
0 helpful votes
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nice boots great fit very
October 10, 2019

nice boots great fit very happy with my new boots . thank you leather up!

Date of experience: October 10, 2019
Jennifer I.
Argentina
1 review
0 helpful votes
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i think I am really
October 10, 2019

i think I am really going to enjoy these boots. They seemed to be a bit large but fixed that little problem with some nsoles. I've only worn them on short trips so far but liike everything about them so far. I'm a regular customer with LeatherUp and everything i've ordered was as advertised.

Date of experience: October 10, 2019
Mary C.
Argentina
1 review
0 helpful votes
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First time I bought boots
October 10, 2019

First time I bought boots over the net but I'm glad I did. These are great boots. I can't find any fault with them. I have always wore the over priced harley boots, but never again.

Date of experience: October 10, 2019
Helen J.
Argentina
1 review
0 helpful votes
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Great Boots, Fit perfect, ignore
October 10, 2019

Great Boots, Fit perfect, ignore the reviews for running small, they don't, the size was perfect. Look good, feel good, broke in quick. Great Boots!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States