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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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I bought these for my significant other. Had to call Cust. Serv. for sizing due to the fact that he has inserts. This was all handled quickly and info was totally correct as the boots arrived and he loves the fit, most comfortable boot that he has ever had. The boots are road ready and add an extra boost for stability on his motorcycle. His only grip was the lower buckle is too low on the instep and creates a gap, we will have our people raise the strap up about 1/2"-1". Also we punched out a couple more holes on the top buckle strap, to snug the top up more. He has thin legs and hobbit feet!!!!! Gave this a 5 star the boots are very good quality leather and we much appreciate the price. Thank you LeatherUp...
Second pair of Xelement boots. Both have been excellent. Size is true, lots of adjustemts and VERY comfortable. Cannot go wrong at this price.
Really like thes boots. Wanted laceups for years and finding these in a zip-up was the best! Although I was leary about ordering boots on line and not getting them in wide size was happy to find they fit great!
nice boot fits great ,lots of adjustment if needed !i will buy another pair for sure !!
Great boot that has added convenience of zipper with a lace-up look. Very comfortable and to echo other comments, does run a little large but a thick sock or inserts easily address the issue.
Quick delivery, great website and nice products--will use this site again for future purchases!
Fast delivery, Great boots. Will Def. buy from LeatherUp again! Frankie
Terrific looking boots good quality materials at a great price plus free shipping. Can't beat that.
Great boots!! All the features are excellent and they fit and wear great.
Excellent boots for the price! Great tread on these stompers, and fit well enough that they didn't need to be "broken in" like most boots I've purchased.
Actually ordered my regular size, found them to be too big. I returned them for credit instead of exchange, ordered the size smaller, and got 'em at my door in Two Days! The credit posted on my bank card two days after that.
Sweet!
For me, it's another great buy from LU.C !
LOVE THESE BOOTS!!! They are not only greay to ride in, but are very cumffy to walk in as well and look awesome.
I recomend these to anyone looking for a good solid pair of zip up boots
Great boot excellent for riding or just walking around i bought mine at my normal size a little to much room added a pair of inserts and not only did they fit perfect but they make them that much more comfortable easy on and easy off beats the heck out of any Harley boot i've worn A Would buy again.....
Great boots for the price. I agree with some of the reviewers that they size wide. I'm an 11 medium and have had to put insoles for a more comfortable fit. The only other annoyance is the smell of the rubber on the soles. I've had them for almost a month and have not been able to get rid of it yet.
These are comfortable boots offering good coverage and protection. I normally wear a size 10, but ordered a size 9 1/2 which was still a little large so I installed a pair of innersoles which worked fine. Several comments have been made about not being able to get the boots on using the zippers without loosening the laces first, I have had no problem with this. As always service and quick delivery from LeatherUp is always a plus.
Great boot for the price. I ordered my regular size and they were a little large. Instead of sending them back I added a pair of inserts. Perfect fit!. Soft leather with no break in. The most comfortable pair of tall leather boots I have ever worn. The zippers seem a little thin, so we will have to see how they do for duribility. For now these are my every day boots. Another great item from Leather Up with great service and fast shipping.
Great shoes! I was looking for a pair of boots that were higher up the leg for more protection. Most of the boots I found were very loose around the leg with no way to tighten them. This boot is perfect. I can lace them to be perfectly snug all the way up. The zipper is a snap to get them on and off without messing with the laces. The soles have great tracion as well. The boots are constructed with solid material. Great buy!
Boots are exactly what the picture depicted,been buying Harley boot for years,till I found Leatherup boots and products,havent bought a pair of Harley boots since.Always prompt shipping and excelent products,will be buying from them again,A products!!!!!
Love the boots I a women with big feet ans well as wide and these boots fits so nice. great fit, and stylish look for women or men!
Got these boots today and they are great!! They Didn't even need to be broken in. Perfect right out of the box!! Thanks for a great boot at a great price!!!!! You guy's rock!
I received them today. it took them 2 days to arrive not counting the day I ordered which is damn fast because i'm from Israel...
tested them today. I was riding ona dirt road and my boots were clean the whole trip because the soles are higher then most other boot
they look stunning aswell the best looking biker shoes I seen hands down!!
and by the way at first i though they were too big for my feet but I tightened the 2 straps and laces and they were ok :)
great work Xelement
great service, but the boot isn't wide for my foot which is 11 1/2 and you don't make a 11 1/2
so it's tight.. you only had an 11...
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members