Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
They fit great! Feel great! Look badass! Made of soft leather!
Great pair of gloves. They were not to expensive and warm enough for 40 degree temps. They are also warm on early summer morning.
I went to Sears and Dillard, they wanted 61.00 for the same gloves and they are not as thick nor durable as these are
Great gloves! Perfect fit. Outstanding bargain for the price. Will use for the summer riding season.
I bought these as a Christmas gift for my husband. He loves them. They are so soft. He says he can feel beetter with these leather gloves than the thick gloves He had before. Great quality. Great price.
Awesome price. Great fit and look. Prompt shipping. what's not to like?
I am extremely pleased with my purchase. These will be great gloves to wear during the spring, summer and fall. Very pleased with the fit and quality. Great value for the price.
The Best Damn Boots I Have Ever Owned. dwayne coffeen, IL.they are very comfortable and do what I ordered them for to make my feet to feel comfortabable
like wearing a glove on the foot!!!!!!!!!!!!!!!!!!!!!!!!
The boots came very quickly and are excellent, one of the best pair of boots i have ever had, and will purchase them again!
The boots look great,top quality,but run short, and very narrow ! Will have to return.
The fit and quality of the Performance boots is second to none other. This is my second pair of Xelement boots. I will buy more and I will buy them from Leather Up. Best customer service anywhere!
The sizing is rite on. The quality in the leather and construction is great. They do have adjustable straps that work as needed. Very little break-in was needed.
I am 54 years old and have rode motorcycle most of my life wearing all the leathers, mainly from the motorcycle name brand. Since I found leatherup on line, I found their prices very reasonalbe and the quality of thier products excellent. I was shocked that it took only 3 days until I received my order. I will shop leatherup in the near future for any of my leather needs.
Love these, they have a very aggressive look, the main reason I bought them. They are also the only pare of boots/shoes I've ever owned that I can wear all day and take them off at night and still have dry feet! I am very impressed with these overall. Only downside is that I still have to undo the laces at the very top to get them to zip up all the way.
good quality leather boots , as soon as i seen them i knew they were my style of boot . also my wife thinks their hott , sexy and stylish : ) also was shipped in a timely manner . i would definitely buy from Leatherup.com again ...i already have a few things in mind .
Good deal for the price. They fit just a little large, I am a regular to wide size 11 but I put a cushion insert in and they are just right. I am able to unzip and pull foot out without loosening, just the first couple hooks. They fit tall on calf which provides good protection and feels good. Toe fits under shift lever with no issues. Overall another great Leatherup product. I'm rating a 4 only because of the fitment was a little lose.
Nice fit. Nice quality. Adjustable to perfection with laces and straps. I will definately order again from LeatherUp.com
great boots, true to size. got here quick and are very comfortable. no need to brake them in or anything
Great pair of boots at a very good price. It just seems the xelement products are of outstanding quality and the price can't be beat. I would recommend these boots to anyone they look good and they feel good. They also help me hold up my 740lb. Harley Road King with the great semi-hard sole and heels that provide great traction when coming to a stop. Top Notch!
Good pair of boots. Fit good and no break in required. Look good and provide good ankle and leg suppor.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

