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LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
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This was my first purchase from this website and wont be the last I love these boots much more comfortable than i had anticipated the only thing I did was get some inserts for them they could use a little improvement in that area but size is perfect very easy on and off I would not hesitate to purchase again for myself or someone else in my opinion you get a lot of bang for your buck Thanks Leatherup .
Best boot I didn't try on, the others were nice in the stores but these are definitely better and had all the features I wanted, They fit like a glove, which I have already ordered also.
I got these boots for my brother and he LOVES them. He wears them riding, to work & when he gets home and passes out on the couch, he sleeps in them. I think he literally only takes them off to shower. Best birthday present he's ever gotten!!!
Well, I should of known better, I was hesitant on buying something I couldn't try on, and my assumption was correct. Very uncomfortable especially in the heel area, I tried adding my own insole but that didn't help at all. I wore then for an eight hour period and had sore feet and blisters on each heel. When I looked at the inside of them , I found two spots (right were my blisters are), that seem to be a manufacturer actual lumps behind the leather, I sent them back for a refund, it's been 13 days and have heard nothing. I say buyer beware! I have purchased jackets with no issues but stay away from the shoes!
I ordered these boots not knowing what to expect. They arrived quickly (I live in the midwest in a very rural area), which was impressive. I've had the boots about 3 weeks and so far I absolutely love them. They fit true to size for me for boots (tennis shoes seem to run small, but boots stay pretty much dead on to me at size 9 1/2). I treated them with mink oil to waterproof them and make them a little softer and easier to break in. I wear them every day, sometimes all day, and they are breaking in nicely. My feet hurt a little for the first few days after I'd got them, but I added a pair of gel insoles and continued breaking them in and now they are extremely comfortable. The leather was in perfect condition - no scars, scuffs or marks at all and look beautiful. I can't speak to durability too much yet as I haven't had them very long, but so far I would definitely buy these boots again - especially at the terrific price these are offered at.
My 3rd pair of boots from here and never disapointed.
Great fit and look good...
Order your regular size....
I was concerned about the size, not being able to try them on and all, but once they arrived my fears were laid to rest. The boots not onlr fit perfect but they look great too. The boot are constructed of heavy leather and feel good aroung the calf and ankle. This most certainly will not be my last purchase, I will buy other boots in the future. I love my new boots.
I really like my new riding boots. They fit well, and I like having the zippers on them.(not having to unlace them) Also I was very surprized when the showed up only 3 days after placing my order. Thank you for a great boot at a great price.
Very happy with boots . They were immediately comfortable.
Very good boot overall, bought these after purchasing a pull on pair!!! Highly recommend these boots. Great fit great look.
Instantly became my favorite pair of boots. And like many, wore lots of pairs in my life.
As others have said, they do run a little big. Had to exchange 10 for 91/2. With an insert...fits perfect.
Excellent quality, very durable and just what you need for up the calf protection. You won't be sorry.
Leather Up does it again!
Safe riding...
I ORDERED 10 1/2 AND THEY FIT PERFECT. THEY HAVE A LITTLE EXTRA ROOM IN TOE FOR HEAVY SOCKS WHEN WINTER COMES. EVEN THOUGH THEY FIT HIGH, THEY ARE NOT HOT SINCE LEATER BREATHES. I PUT 4 COATS OF POLISH ON THEM BEFORE WEARING AND THEY FEEL GREAT AND NICE SHINE. LOTS OF COMPLIMENTS. THE ZIPPER HELPS ME A LOT SINCE I AM 67. I COULD NOT BE MORE PLEASED.
Great looking boot with an extra high shank. Boot runs small and can be very uncomfotable at the seam where the tongue is to the body...thick socks will reduce/eliminate the uncomfortable fit. The side zip is quite useful but it takes aeveral attempt to fit the boot by its laces...best thing is to put the boot on, zip-up the zipper, and then lace the boot for comfort. Hopefully the tight spots will loosen up after lengthy wear-in.
Boot adds 1-1.5 inches to the biker's stance over a tall seat height.
I normally wear a 12 so that's what I ordered, a little big but an insole took care of that. Had them about a week and rode down to the Tail of the Dragon and a weekend of riding in the mnts. All in all 1100 miles in three days got rained on some each day with minimal water getting through, not bad for not being water proof. I would recommend these boots for general riding.
Boots fit great. Quality and price are great. Very happy with the fit and how comfortable the boots are. Will continue to purchase boots from LeatherUp.
These boots are great and very comfortable while riding. I walked around for about 4 hours and they felt great all that time. Thes cost is great for the quality of the boot also.
I like the style of the Xelement boot especially the ziipper on the side they fit well & they are comfortmentable to wear
Best pair of boots I have ever had and been riding 40yrs. Great price, great quality, great service. What more can you say. I will be a return customer for sure.
I haven't had a pair of boots for this price, that are as comfortable as these. Have had no problem wearing them on my motorcycle. They look like they would cost lots more than they do. Price and quality was great! Will buy from LeatherUp again.
Was really unsure about ordering boots on line but the price was right. When the boots arrived I was surprised at the quality. They look great and I was not disappointed. They fit just a little large, but heavy socks help that issue. I can unzip and pull my foot out without loosening , but need to loosen the laces to get my foot back in with heavy socks. They fit tall on calf which provides good protection, but do rub if you don't have high socks on. Haven't ridden with these yet due to all the snow we have but will get to test them soon. Great product so far and very nice looking boot for the price. I'm rating a 5.
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Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members