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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Great boots! Ordered 1/2 size smaller and perfect fit. Got them Wednesday and wore them Friday on the Tail Of The Dragon ride, felt great! Soles have good grip.
I love these boots! They are my second pair, not because the first ones wore out, but because I initially purchased a size that was just a little too small. They are worn in nicely but just a little short so I purchased a larger size so I can wear thick socks when it's cold. In a nutshell, I love these boots. The price is right and they are very comfortable.
Very nice. good fit. great price. fast delivery. very pleased.
I like everything about this boot with one exception. Like many of the other reviewers have stated, the dye or polish they use on these will completely destroy any socks you wear with these for the first several wearings. They really need to do something about that issue. That aside. great boots right out of the box.
I had never bought boots foot wear online so I was very skeptical, but I can honestly say that I am very happy with the fit and feel of these boots, only problem I had was the initial "wearing" in which even that was not bad a couple of bandaids on my heels for about 2 days and every thing is good, I am very happy with these boots
I had also purchased a few other items and am very happy with those too and have recommended leather up to other people all ready, very good products
excellent fit unbelievable comfort for the price ...I bought them for riding but soon found they were just as comfortable for work and any other all day activity...my timberlands now sit lonely by the door. I would highly reccommend to anyone looking for engineer boot .unbeatable price . thanks
Didn't fit, am returning. Appeared well made, but just didn't fit.
Boots can be hard to put on for an old guy like me. These weren't bad in that respect. I did apply some leather softener to the inside and now it's almost easy to put these on. I believe I may wear these boots for casual. They look good. So glad I discovered LeatherUP.
These boots are AWESOME. High quality heavy duty leather.
Comfortable. Great fit. I am very satisfied. ThankYou LeatherUp
fit good.shipped quickly. good quality. what else can i say.
Ordered my size, they're perfect with enough room for an extra pair of socks and almost non-existant break in time. Great pair of boots for half of what they go for elsewhere.I highly recommend these boots.
Bought for my husband for Christmas! he had a pair years ago and wore them out. They lasted a long time. They were a perfect fit so I didnt have to return. He was very happy. And the price I paid was great to with all the Christmas savings!
Great boots, a bit thinner leather then my old boots, but still very durable. Being a little taller ( 11 inch old boots, 13 inch these boots) the soft, more pliable leather makes it easier to put on. So I I gave it a 5 star. As for fit, a bit larger then my foot ( wider), but work okay with thick socks. My foot is actually 10 B or C, and these boots are 10 D, medium. So a bit wider. I like the high Heel on them, it helps balance my body since I was used to wearing high heeled boots and my leg muscles adapted to the higher heels of my old boots. I am not a biker, I just have always worn Engineer Boots, and like them for their comfort and manly looks, also. The PRICE was GREAT. Finding boots for this price was impossible, and being that I am retired, I don't wear my boots all the time, so paying around twice the price for boots, would not do me. Thanks LeatherUp.
These are first rate boots and good value. Since they are bike boots, they are a bit less cushioned for long walking, but adding a thin insole changes that.
Great boots! Graet Price! Would recomend to anyone looking for boots that are comfortable, durable and wont break the bank.
The 1440 engineer boots are exactly as advertised and fit very well. Service by Leather Up is very good and shipping time was good. I am very satisfied and I highly recommend Leather Up because the prices seem to be fair for their products. Thanks and I will buy again.
The boots arrived at the scheduled date. They are a good fit. I will have to wear them to break them in more. Good buy for the price.
These were a birthday present for my hubby. He loves them!! They are very comfortable, look good & were a very fair price. He is happy with them & that makes me happy.
Top quality boots! Fit was almost a half size too big...but Dr. Sholl's cured that. Great boots
These boots fit great and are very comfortable and priced very reasonably. The shipping was fast and the customer service top notch.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

