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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Angela M.
Argentina
1 review
0 helpful votes
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Great boots! Ordered 1/2 size
October 10, 2019

Great boots! Ordered 1/2 size smaller and perfect fit. Got them Wednesday and wore them Friday on the Tail Of The Dragon ride, felt great! Soles have good grip.

Date of experience: October 10, 2019
Ben B.
Argentina
1 review
0 helpful votes
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I love these boots! They
October 10, 2019

I love these boots! They are my second pair, not because the first ones wore out, but because I initially purchased a size that was just a little too small. They are worn in nicely but just a little short so I purchased a larger size so I can wear thick socks when it's cold. In a nutshell, I love these boots. The price is right and they are very comfortable.

Date of experience: October 10, 2019
Janet S.
Argentina
1 review
0 helpful votes
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Very nice. good fit. great
October 10, 2019

Very nice. good fit. great price. fast delivery. very pleased.

Date of experience: October 10, 2019
Laura O.
Argentina
1 review
0 helpful votes
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I like everything about this
October 10, 2019

I like everything about this boot with one exception. Like many of the other reviewers have stated, the dye or polish they use on these will completely destroy any socks you wear with these for the first several wearings. They really need to do something about that issue. That aside. great boots right out of the box.

Date of experience: October 10, 2019
Michael D.
Argentina
1 review
0 helpful votes
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I had never bought boots
October 10, 2019

I had never bought boots foot wear online so I was very skeptical, but I can honestly say that I am very happy with the fit and feel of these boots, only problem I had was the initial "wearing" in which even that was not bad a couple of bandaids on my heels for about 2 days and every thing is good, I am very happy with these boots

I had also purchased a few other items and am very happy with those too and have recommended leather up to other people all ready, very good products

Date of experience: October 10, 2019
Margaret J.
Argentina
1 review
0 helpful votes
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excellent fit unbelievable comfort for
October 10, 2019

excellent fit unbelievable comfort for the price ...I bought them for riding but soon found they were just as comfortable for work and any other all day activity...my timberlands now sit lonely by the door. I would highly reccommend to anyone looking for engineer boot .unbeatable price . thanks

Date of experience: October 10, 2019
Rebecca M.
Argentina
1 review
0 helpful votes
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Didn't fit, am returning. Appeared
October 10, 2019

Didn't fit, am returning. Appeared well made, but just didn't fit.

Date of experience: October 10, 2019
Janet K.
Argentina
1 review
0 helpful votes
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Boots can be hard to
October 10, 2019

Boots can be hard to put on for an old guy like me. These weren't bad in that respect. I did apply some leather softener to the inside and now it's almost easy to put these on. I believe I may wear these boots for casual. They look good. So glad I discovered LeatherUP.

Date of experience: October 10, 2019
Peter G.
Argentina
1 review
0 helpful votes
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These boots are AWESOME. High
October 10, 2019

These boots are AWESOME. High quality heavy duty leather.

Comfortable. Great fit. I am very satisfied. ThankYou LeatherUp

Date of experience: October 10, 2019
Stephen Y.
Argentina
1 review
0 helpful votes
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fit good.shipped quickly. good quality.
October 10, 2019

fit good.shipped quickly. good quality. what else can i say.

Date of experience: October 10, 2019
Christine E.
Argentina
1 review
0 helpful votes
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Ordered my size, they're perfect
October 10, 2019

Ordered my size, they're perfect with enough room for an extra pair of socks and almost non-existant break in time. Great pair of boots for half of what they go for elsewhere.I highly recommend these boots.

Date of experience: October 10, 2019
Bill D.
Argentina
1 review
0 helpful votes
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Bought for my husband for
October 10, 2019

Bought for my husband for Christmas! he had a pair years ago and wore them out. They lasted a long time. They were a perfect fit so I didnt have to return. He was very happy. And the price I paid was great to with all the Christmas savings!

Date of experience: October 10, 2019
Kimberly F.
Argentina
1 review
0 helpful votes
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Great boots, a bit thinner
October 10, 2019

Great boots, a bit thinner leather then my old boots, but still very durable. Being a little taller ( 11 inch old boots, 13 inch these boots) the soft, more pliable leather makes it easier to put on. So I I gave it a 5 star. As for fit, a bit larger then my foot ( wider), but work okay with thick socks. My foot is actually 10 B or C, and these boots are 10 D, medium. So a bit wider. I like the high Heel on them, it helps balance my body since I was used to wearing high heeled boots and my leg muscles adapted to the higher heels of my old boots. I am not a biker, I just have always worn Engineer Boots, and like them for their comfort and manly looks, also. The PRICE was GREAT. Finding boots for this price was impossible, and being that I am retired, I don't wear my boots all the time, so paying around twice the price for boots, would not do me. Thanks LeatherUp.

Date of experience: October 10, 2019
Andrew L.
Argentina
1 review
0 helpful votes
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These are first rate boots
October 10, 2019

These are first rate boots and good value. Since they are bike boots, they are a bit less cushioned for long walking, but adding a thin insole changes that.

Date of experience: October 10, 2019
Donna C.
Argentina
1 review
0 helpful votes
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Great boots! Graet Price! Would
October 10, 2019

Great boots! Graet Price! Would recomend to anyone looking for boots that are comfortable, durable and wont break the bank.

Date of experience: October 10, 2019
Kimberly F.
Argentina
1 review
0 helpful votes
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The 1440 engineer boots are
October 10, 2019

The 1440 engineer boots are exactly as advertised and fit very well. Service by Leather Up is very good and shipping time was good. I am very satisfied and I highly recommend Leather Up because the prices seem to be fair for their products. Thanks and I will buy again.

Date of experience: October 10, 2019
Virginia F.
Argentina
1 review
0 helpful votes
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The boots arrived at the
October 10, 2019

The boots arrived at the scheduled date. They are a good fit. I will have to wear them to break them in more. Good buy for the price.

Date of experience: October 10, 2019
David G.
Argentina
1 review
0 helpful votes
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These were a birthday present
October 10, 2019

These were a birthday present for my hubby. He loves them!! They are very comfortable, look good & were a very fair price. He is happy with them & that makes me happy.

Date of experience: October 10, 2019
Angela U.
Argentina
1 review
0 helpful votes
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Top quality boots! Fit was
October 10, 2019

Top quality boots! Fit was almost a half size too big...but Dr. Sholl's cured that. Great boots

Date of experience: October 10, 2019
Thomas H.
Argentina
1 review
0 helpful votes
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These boots fit great and
October 10, 2019

These boots fit great and are very comfortable and priced very reasonably. The shipping was fast and the customer service top notch.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States