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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Anthony M.
Argentina
1 review
0 helpful votes
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the size and fit are
October 10, 2019

the size and fit are great I normally wear 14 in a running shoe and I took a chance on these the fit is great.

Date of experience: October 10, 2019
Maria K.
Argentina
1 review
0 helpful votes
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Excellent quality boot, needs to
October 10, 2019

Excellent quality boot, needs to be broken in to get the best fit but when they are you be back to buy another pair.

Date of experience: October 10, 2019
Melissa B.
Argentina
1 review
0 helpful votes
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I had to return the
October 10, 2019

I had to return the Engineer boots because they were too small. Received the exchange...PERFECT! Bandanna lots of comments!

Date of experience: October 10, 2019
Laura B.
Argentina
1 review
0 helpful votes
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my feet are an 11
October 10, 2019

my feet are an 11 EEE, I ordered the 11 W...and crossed my fingers. I received them tried them on, and Bahzinga....they fit perfect, I didnt have to go through the pain of breaking them in. I am more than happy with my boots I am estatic. I havent worn them enough to give the boots 5 stars for durability.....so forgive the average review on that.

Date of experience: October 10, 2019
Virginia I.
Argentina
1 review
0 helpful votes
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I've been wearing this boot
October 10, 2019

I've been wearing this boot for about a week, I purchased my usual boot/shoe size and the fit seems close to size but slightly loose, I use a heavy duty thick boot sock and they seem fine. These boots seem to be heavy enough to offer adequate protection while riding. For the price I believe these boots are a good value, and I would recommend them to a friend.

Date of experience: October 10, 2019
Joe A.
Argentina
1 review
0 helpful votes
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I bought these as a
October 10, 2019

I bought these as a gift for my dad. He loves them! He thought he was going to have to break them in. But after wearing them a couple times he said they already felt broken in.

Date of experience: October 10, 2019
Sam P.
Argentina
1 review
0 helpful votes
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Great boots for the money
October 10, 2019

Great boots for the money .This is my second pair in 10 years.

Date of experience: October 10, 2019
Martha R.
Argentina
1 review
0 helpful votes
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I always wanted another pair
October 10, 2019

I always wanted another pair of engineer boots since my first and last pair in 1973 when I was 13. I bought these and am extremely satisfied.They're basic with no liner on the inside of the shaft, but they are built well using very good leather! I made the mistake on my first order thinking I needed to order a size up. They were too big. I measure 11 in shoe size and ordered a 12. When the exchange came in 11 they fit perfect. I can till wear thicker socks too if I choose to. LeatherUp made the return/exchange process easy and their shipping is lightning fast. I had to communicate with customer service a couple different times and the rep Frankie made sure everything was to my satisfaction. He kept me posted on the process. Great job LeatherUp! Highly recommended!

Date of experience: October 10, 2019
William N.
Argentina
1 review
0 helpful votes
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I got these boots in
October 10, 2019

I got these boots in 10EE and the fit was perfect. I like the strap across the top of your foot. I had to loosen one hole for the right foot, but left my left foot strap in the last hole. They are easy to put on and take off with no looseness when walking. Had to get use to the position of the heel and the round toe when shifting the bike. Have the foot forward position ,so no problem. Can't hardly believe the quality you get for the money. No problems at all dealing with LeatherUp.

Date of experience: October 10, 2019
Eric Q.
Argentina
1 review
0 helpful votes
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Good old style with smooth
October 10, 2019

Good old style with smooth bottom sole. Price is right.

Date of experience: October 10, 2019
Brian R.
Argentina
1 review
0 helpful votes
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I am a rider [and/or
October 10, 2019

I am a rider [and/or a Marine] back to the late 60's. I've owned boots. First thing I noticed upon handling is the quality leather feeling. My previous boots did not have such a fine, even lush feel on the outside. Putting them on I was able to feel that thicker socks would be a good idea until these are broken in - or perhaps two pairs of socks. I bought some fine wooden show horns and stuff them into the boots right away - so they will round the corners off on the inside of the boot - on both sides of my feet. Leather can be fine but still needs to be manhandled [and babied with polish] until they form fit your feet.

Date of experience: October 10, 2019
Scott U.
Argentina
1 review
0 helpful votes
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heavy duty vest. the quality
October 10, 2019

heavy duty vest. the quality of the leather is boss. air tight. snug when zippered up. hangs well, open while carrying. nice tailoring.

however ...

the 4 small outer pockets are useless. the snaps and zippers open up a hole 2 and 3 fingers x 1 knuckle 2. barely get a pack of smokes in the largest. decorative only.

the zipper on the large outer pockets, zip the wrong way. they open way back on the top and when you put your hand in it, it unzips and the whole flap gapes open. great size, just flubbed up.

yes it has wing tips on the shoulders. an alteration will correct, as will reversing the outer hand pocket zippers. alteration cost $50 ... well worth it! because the end result is one bad $#*! looking, well fitting, functional vest ready to be patched. final price $129 $50 = $179.00.

Date of experience: October 10, 2019
Dan U.
Argentina
1 review
0 helpful votes
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The jacket is well-made and
October 10, 2019

The jacket is well-made and offers several adjustments to make it fit snugly. It is cool in the summer, and is made to accept undergarments in winter. Good buy for the price.

Date of experience: October 10, 2019
Richard E.
Argentina
1 review
0 helpful votes
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Very nice jacket for the
October 10, 2019

Very nice jacket for the price. The only problem is with the length of the sleeves, they should be about 1 inch longer. I'm 5'11" 205 and the jacket fits nicely and has adjustments on the side. I live in Florida and considering how warm.....ok.....HOT it gets here, the design allows a lot of wind to go through the jacket while moving, keeping you cool and protected. It gets a little warm when your stopped, but if you can handle a traffic light, this is the jacket for you. The construction of the jacket is very good. I would recommend this to a friend or family member.

Date of experience: October 10, 2019
Helen T.
Argentina
1 review
0 helpful votes
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Nice well-made vest at the
October 10, 2019

Nice well-made vest at the kind of reasonable price that keeps me coming back to LeatherUp. The one thing I'm not crazy about is the turn-up at the end of the shoulders (only slightly noticeable in the web picture)....I realize that they are cut to provide for good movement of your arms if you have ape handlebars, etc. but the turned-up edges are a lot more noticeable than they show in the picture...gives a kind of Ming the Merciless appearance...at least on mine.

Date of experience: October 10, 2019
Diane K.
Argentina
1 review
0 helpful votes
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I'm rating this five stars
October 10, 2019

I'm rating this five stars for construction, visibility, and ventilation.

I took a chance and ordered this jacket with one part of the description saying it was yellow, which I wanted, and the other saying it was "pale green/silver mesh," which I didn't. It is bright yellow (and black)! Visibility to car drivers should be excellent. Construction looks robust. Contrary to the description, there is no chest adjustment. I'd been wondering how that would be done, given the pictures not showing anything.

These things run seriously small. I almost ordered a Medium and I would have had to send it back. I'm 5'10" and 174 lbs. and my Large has no extra room under it, which is probably good for holding the armor in the right places in an accident. I know this jacket is for hot weather, but it would probably be tight with a thick sweater under it. A shirt under it fits fine. Shirts that are 30-34 sleeve length have more arm length than this jacket. Reaching for something out in front of me with elbow straight makes the end of the jacket's sleeve ride up on my arm from my wrist about two inches, while the sleeve of the 30-34 shirt would still be touching it. I'd say the sleeve length of my Large is perfect to a touch short, but I suppose that could be good for letting in air.

This jacket is a touch shorter than average. I measured the bottom of the front of it at seven inches below my belly button.

I haven't worn it on a ride yet, but you can see lots of light through the two layers of mesh, so I expect it will be a lot cooler than my solid, armored jacket. I'll review the coolness of it after I wear it a few times.

Date of experience: October 10, 2019
Amanda B.
Argentina
1 review
0 helpful votes
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great jacket when its hot!
October 10, 2019

great jacket when its hot! offers protection and cooler at a great price!

Date of experience: October 10, 2019
Andrew U.
Argentina
1 review
0 helpful votes
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good fit, good looks. very
October 10, 2019

good fit, good looks. very light. Only complaint is material - some man made, spongy, rubbery thing I've never felt before instead of nylon. My guess is it wont be as cool on those really hot summer days as a nylon mesh, but otherwise seems to be a good product for the money.

Date of experience: October 10, 2019
Nick C.
Argentina
1 review
0 helpful votes
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I received ths jacket with
October 10, 2019

I received ths jacket with one missing sleeve snap-button. I called Leather Up, and told them how disappointed I was and how the defect wasn't enough for me to want to go through the hassle to ship back to them. They immediately gave me another option, to take it to the most convenient tailor in the area, and have them put a snap on it, send them the receipt, and they will credit my credit card! Awesome customer service!!!!

Date of experience: October 10, 2019
Jennifer J.
Argentina
1 review
0 helpful votes
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I bought this for those
October 10, 2019

I bought this for those few days that are to hot for the regular armored jacket (I tend to be somewhat cold blooded) and it works great. For me, the fit was perfect ( I tend to be on the small side of a medium), and the quality was very high. All of the zippers, snaps, and Velcro closures and adjusters seem very robust. The mesh seems to breath very well, and the armor fits comfortably around the elbows and shoulders. For sixty bucks, this is very hard to beat!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States