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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Angela R.
Argentina
1 review
0 helpful votes
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Fit chart not very accurate.
October 10, 2019

Fit chart not very accurate. I wear 10 1/2 and these are plenty big will probably need to send back and get a 1/2 size smaller. Boots are very nicely made though and once I get the right size I think they are going to be great.

Date of experience: October 10, 2019
Sandra Q.
Argentina
1 review
0 helpful votes
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Good quality, soft leather and
October 10, 2019

Good quality, soft leather and a comfortable fit. The price was right!@

Date of experience: October 10, 2019
Sarah W.
Argentina
1 review
0 helpful votes
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The boot was a great
October 10, 2019

The boot was a great purchase. I have had the luxury of riding about 450 miles by just taking them out of the box. There was no break in period. The boot was a little loose around the ankle, but that was quickly fixed by adjusting the cross strap in the front. Overall the boot was a great purchase and the price was just right....

Date of experience: October 10, 2019
Jason T.
Argentina
1 review
0 helpful votes
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Excellent boots and true to
October 10, 2019

Excellent boots and true to size. The, old feet, needed the rounded toe and it's just what the Doctor ordered, literally. Just enough heel to do the job, but not turn the ankles. The 2 adjusting straps are positioned perfect for any needed adjustment. They also take a coat of mink oil without distorting the color or finish, and are super subtle and waterproof. As has been my experience, you get what you're looking for at Leather Up, and you get it fast!!

Date of experience: October 10, 2019
Christine T.
Argentina
1 review
0 helpful votes
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Great boot at a great
October 10, 2019

Great boot at a great price. Didn't find that it ran large, Snug fit at first, but I am still breaking them in. Recommend to anyone wanting a great looking and feeling riding boot

Date of experience: October 10, 2019
Diane O.
Argentina
1 review
0 helpful votes
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Pictures and video do these
October 10, 2019

Pictures and video do these boots no justice!price is unbelievable!a steal!these boots are tough i can tell they will last me for the years to come!

Date of experience: October 10, 2019
Amy T.
Argentina
1 review
0 helpful votes
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these are the worst boots
October 10, 2019

these are the worst boots i have ever got no pad in them feel like girls boots with the high heel gonna send them back

Date of experience: October 10, 2019
Maria J.
Argentina
1 review
0 helpful votes
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bought these for my son's
October 10, 2019

bought these for my son's birthday. he says they are a little thin, but holding up. it's hard for him to find his size but these fit him really good. the shipping was fast. I was so happy to be able to give him good boots and the vest he wanted. Thank you so very much.

Date of experience: October 10, 2019
Jack O.
Argentina
1 review
0 helpful votes
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My foot size is 11
October 10, 2019

My foot size is 11 1/2 wide, so based on reviews I ordered a size 12 EEE. The boots still feel tight, both length and width. I started using very thin socks, and the feel is a little better. I hope with time the boots will soften up. If I ordered these again I would get the size 13.

After riding I noticed that some of the leather die came off on my white socks. I assume that will quit after the boot breaks in.

Date of experience: October 10, 2019
Susan H.
Argentina
1 review
0 helpful votes
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These boots are the second
October 10, 2019

These boots are the second best boots I have purchased in 81 years! I have been looking for a boot as good as these ones since I was 20. The boots fit my feet like gloves when I slip them in and come off easily when I want them to. I love them! I have ordered from LeatherUp before and will continue to in the future.

Date of experience: October 10, 2019
Steve J.
Argentina
1 review
0 helpful votes
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Great boot for the money!
October 10, 2019

Great boot for the money! Had to add an inner sole which makes them fit better and feel better. I bought them for riding not walking. Might get another pair while they're still available1

Date of experience: October 10, 2019
Nancy Q.
Argentina
1 review
0 helpful votes
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Good quality boot. Thick oil
October 10, 2019

Good quality boot. Thick oil treated leather. If it could be improved at all , it would a little better shine. Some people would not want a shine, because it's a rugged motorcycle boot. Excellent price, compared to other sites.

Good job Leather Up. My order was processed, and I had my boots two days later.

Date of experience: October 10, 2019
Steve Q.
Argentina
1 review
0 helpful votes
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Be prepaired to ruin your
October 10, 2019

Be prepaired to ruin your socks, I bought a pair just before going out to Sturgis last week and ruined every pair of socks I wore with them. The black dye will transfer to your socks, The boots fit great, Spot on with size. Only after being on my feet for 7 hours when we were walking around downtown did my feet start to get sore. As far as a riding boot, They are great. Can't beat the price and look. Would definetly recomend them.

Date of experience: October 10, 2019
Carol Y.
Argentina
1 review
0 helpful votes
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Great boots for the price,
October 10, 2019

Great boots for the price, fast delivery.

Comfortable riding & walking, I will recommend to fellow bikers.

Thanks

Date of experience: October 10, 2019
Kathleen F.
Argentina
1 review
0 helpful votes
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Unbeatable Price! A quality fit
October 10, 2019

Unbeatable Price! A quality fit along with solid material. I will be recommending these boots as well as other products I have purchased. Way to go Leatherup/Xelement!!!

Date of experience: October 10, 2019
Jason P.
Argentina
1 review
0 helpful votes
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Always get top quality and
October 10, 2019

Always get top quality and amazing value. This is our GoTo boot store. Love it!!!

Date of experience: October 10, 2019
William Y.
Argentina
1 review
0 helpful votes
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For the $$, these are
October 10, 2019

For the $$, these are the best boots you will find. The fit is perfect, the leather top quality and they are built to last.

Date of experience: October 10, 2019
Anthony S.
Argentina
1 review
0 helpful votes
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The boot was great including
October 10, 2019

The boot was great including the price. The only thing that happened which really wasn't bad is the leather dye rubbed off some on my socks and my socks happened to be white. other than that I love the boot.

Date of experience: October 10, 2019
Michelle C.
Argentina
1 review
0 helpful votes
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Fit and feel great. I
October 10, 2019

Fit and feel great. I am totally satisfied with my boots and this companies commitment to customer service and quality.

Date of experience: October 10, 2019
Jay C.
Argentina
1 review
0 helpful votes
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Every trime I order something
October 10, 2019

Every trime I order something from your site I am more impressed than ever. The quality, the speed of delivery the overall experience is commendable. Thank you for offering such quality leather at such reasonable prices. Your company is the best!!!!!

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States