On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
This is a great quality boot. Since I ordered wide width, it is very comfortable on my feet. Looks great too! Works well when I am shifting up through the gears on the bike. Other boots I own are hard to shift with without finangling your foot under the shifter. Don't have that issue with these. The sole has very good grip on the pavement. I am normally a size 10 1/2 to 11...ordered a 10 and the fit is perfect. Highly recommended!
Comfortable and great looking boot. Right a pain to get off, but over time with leather will be fine. Gpood fit and feel. Would buy again!
Great boot for the price, this was my second pair in a week i liked them so much i decided to get second pair before you couldent get them anymore.
As usual shipping was fast from Leatherup. Overall a satisfactory experience
Great looking boot & will not require a break-in period to be comfortable. Sizes are accurate and the heel is somewhat sloppy(loose) in width. I wear 11D(reg width) & ordered 10 1/2 after reading reviews stating the boot ran a bit large... not true! I sent the boots back for a size 11 and I am sure the return process will be as good as my past return experiences. Great customer service and won't order from any other company for my motorcycle needs. Thanks for the great work LU!
Very good quality boot. Have had mine for over a year and they still look great. Also very water resistant. Can't beat the price anywhere. Need to get another one before they quit making them.
Best pair of boot I purchased for daily use. Comfortable enough to walk around a congestive urban location and reliable, tough enough to wear in rural environment. I do have to thank Leather Up for selling this merchandise at a GREAT price.
Run small. I wear a 9m and had to buy another pair size 91/2. I sold the nines to a friend so no money lost, other wise good boot for the money.
Top quality with the look of class and style which goes with my gantlets and classic style motorcycle jacket. Mother Nature has mood swings and I'm prepared with my Leather Up gear.
Colonel Fielder (ret.) from Helena, Arkansas
Order the boots on 11/26/13 waited and boots did not arrive, contacted costemer service 12/10/13 girl named shelly cheaked, found boots never shipped, she over-nited the boots to me in ohio, out standing job Shelly, great boots they were worth the wait, thanks leatherUp
Nice boot,you need to order half size smaller for good fit.Boot is comfy after break in,can't beat the price.
I enjoy the boot and put through the test of wear and weather. I've wore the boot all day and most of the time was standing, my feet were fine. I made a great choice of this boot.
Bought these boots for my son and now he never wears anything else (except with a suit). Great price too
Durable product at a great price. Highly recommend.
Got the Boots, great quality. My only issue is I just can't seem to get any boot to fit. My Ankles are big causing problems when putting them on.. So the instep is really tight. The foot size is right on..I am currently trying to stretch them out.. Not an issue with Leatherup.com there customer service and shipping times are perfect..
thx
The boots look good. I did not find it very comfortable. My feet hurt a lot. Further changing of gears on the bike is not easy with this boots.
these boots are great....great price.....great fit.....great look!
Love them! They are comfortable and keep you warm in cool weather. Only thing I must add is they run big so be careful when ordering. I ordered my normal size. They were a little big so I bought some inserts at Walmart. No more problems.
I think these will be OK. Had to send first pair back as they were way oversized. Many of the reviews warn against over/undersized items, but after ordering my real size they were fine. A little loose in the heel, but I donot plan on hiking in them. The arch seems a little high, but I will eventually put Dr. Shole gel insterts in and expect the loose heel and high arch problem to be eased. Thicker socks would also help. Overall, for $80 bucks I am happy.
Great boot for the price. The fit was right on and I have been enjoying them since I got them. I could not rate durability higher at this time as I have just got the boots.
I bought these boots and I love them.... the fit is perfect....... the style is great and you can't beat the price... my wife liked them so much I bought her a pair. along with a few other thing..... imagine that..... the shipping was right on time.... I'll tell all my MC brothers about Leather-up... !!!!!
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members