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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Nancy Y.
Argentina
1 review
0 helpful votes
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great boots and great value.
October 10, 2019

great boots and great value. Sized normally. Probably needs an insole for comfort off the bike. Took a while to arrive but worth the wait.

Date of experience: October 10, 2019
William A.
Argentina
1 review
0 helpful votes
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I brought these for my
October 10, 2019

I brought these for my husband for Christmas, got a motorcycle had to get the boots. He usually wears a 9 1/2 EE. I ordered a 10 and they fit like a dream. Wore them around the house like they were house shoes. They are great.

Date of experience: October 10, 2019
Melissa Y.
Argentina
1 review
0 helpful votes
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A very good value for
October 10, 2019

A very good value for the price. It is a good looking boot. I weigh 260 llbs. and it was not as comfortable as a higher price boot, but I felt good about the purchase. If you don't want to invest over a hundred dollars in your boots, then I recommend this purchase.

Date of experience: October 10, 2019
Helen X.
Argentina
1 review
0 helpful votes
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This pair of boots i
October 10, 2019

This pair of boots i bought for my son. Everybody in school wants them. my boy loves them he wears them every where. my boys teacher asked if he could use them in the christmas play as santa boots. cool thanks guys you made my boy happy. I have a pair exactly the same and 12 years later they still with a little rare and tear fell as comfortable as ever.

Robert

Date of experience: October 10, 2019
Mary W.
Argentina
1 review
0 helpful votes
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These boots were a Christmas
October 10, 2019

These boots were a Christmas gift for my 80 year old Father in Law. He was very happy to get them. He has been looking for "Engineer Boots" for a long time. Thanks to Leather Up, I'm his Favorite Son in Law.....

Date of experience: October 10, 2019
Jennifer S.
Argentina
1 review
0 helpful votes
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Perfect fit! Very comfortable! Loved
October 10, 2019

Perfect fit! Very comfortable! Loved the price. I will definitely buy from Leatherup.com again. As a matter of fact, I will soon be ordering a leather motorcycle jacket. Thank you.

Date of experience: October 10, 2019
Joseph F.
Argentina
1 review
0 helpful votes
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A great value. Very well
October 10, 2019

A great value. Very well made. Exceeded my expectations! Ordered a half size bigger and they fit perfectly. Will buy again. Used to have a pair just like this from H-D; had them resoled twice but cobbler said not to bring them back again, so I bought these. As good, if not better, than the pair from H-D. Five stars.

Date of experience: October 10, 2019
John Z.
Argentina
1 review
0 helpful votes
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I did not realize how
October 10, 2019

I did not realize how tall the boot was but I liked it anyway. They were a good fit with the exception of the right boot - seemed a bit larger than the other. I put inserts in both and things snugged up. Nice sole and heal.

Date of experience: October 10, 2019
Karen V.
Argentina
1 review
0 helpful votes
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The boots look and feel
October 10, 2019

The boots look and feel very good although I wish they came in a size that was not EE. I am sure a heavier sock will correct this minor problem. They are comfortable so far in the minimum time I have had them on and should break in quickly.

Date of experience: October 10, 2019
Lisa H.
Argentina
1 review
0 helpful votes
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Excellent fit and finish- all
October 10, 2019

Excellent fit and finish- all with a good price, Thanks!

Date of experience: October 10, 2019
Patricia G.
Argentina
1 review
0 helpful votes
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sizing is perfect. leather quality
October 10, 2019

sizing is perfect. leather quality is great. took a couple hours and boots feel as comfortable as my slippers. Better quality and fit then $200.00 harley boots. I would recommend these boots to everyone.

Date of experience: October 10, 2019
Mark U.
Argentina
1 review
0 helpful votes
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Nice boots for the money
October 10, 2019

Nice boots for the money but seem to run just a little small

Date of experience: October 10, 2019
Joseph A.
Argentina
1 review
0 helpful votes
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EXCEPTIONAL VALUE FOR THE LEVEL
October 10, 2019

EXCEPTIONAL VALUE FOR THE LEVEL OF QUALITY. AWESOME TO FIND BOOTS IN WIDE SIZES TOO. ONE COMPLAINT THOUGH, BOOT DYE BLED THROUGH TO SOCKS FOR WEEKS.

Date of experience: October 10, 2019
Jennifer G.
Argentina
1 review
0 helpful votes
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Good boots, great price. Buy
October 10, 2019

Good boots, great price. Buy one size larger for some gel pads, fit perfect

Date of experience: October 10, 2019
Angela P.
Argentina
1 review
0 helpful votes
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Sizing and fit were exact.
October 10, 2019

Sizing and fit were exact. They are very confortable right out of the box. I would recommend them for anyone lookng for a full size/height boot.

Date of experience: October 10, 2019
Nick X.
Argentina
1 review
0 helpful votes
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It seems like a pretty
October 10, 2019

It seems like a pretty good boot. They seem to be true to size.

Date of experience: October 10, 2019
Kevin V.
Argentina
1 review
0 helpful votes
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A great boot, quality leather,
October 10, 2019

A great boot, quality leather, sizes run a little large though.

Date of experience: October 10, 2019
Steven A.
Argentina
1 review
0 helpful votes
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Love these boots! Heavy duty
October 10, 2019

Love these boots! Heavy duty boots with a very comfortable feel. Price was great, and shipping was very fast as always! Thanks again Leatherup!!

Date of experience: October 10, 2019
Daniel S.
Argentina
1 review
0 helpful votes
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Again, great service. I love
October 10, 2019

Again, great service. I love my boots. I wear them to ride every day and stand in them 9 hours a day at work. Another great value for the price.

Date of experience: October 10, 2019
Bob V.
Argentina
1 review
0 helpful votes
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This was my first time
October 10, 2019

This was my first time to shop at LeatherUp. I was so impressed that I went in to the office and shared this with some biker friends only to find out that they shop there as well. Nothing but good to say.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States