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LeatherUp

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

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Stephanie L.
Argentina
1 review
0 helpful votes
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Nice looking boot. appears to
October 10, 2019

Nice looking boot. appears to be good quality and constuction.

Unforunatley the boot runs a size small and the instep is too high.

Date of experience: October 10, 2019
Helen Y.
Argentina
1 review
0 helpful votes
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great pair of boots! perfect
October 10, 2019

great pair of boots! perfect fit,soft leather and very comfortable!!

Date of experience: October 10, 2019
John C.
Argentina
1 review
0 helpful votes
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These are a great pair
October 10, 2019

These are a great pair of boots for the money. I have only had them for a couple weeks and have only worn them a couple times as I only ware them when I ride. They where rather loose when I got them, but after adding an insole they are very comfortable. Even when walking around

Date of experience: October 10, 2019
Cynthia D.
Argentina
1 review
0 helpful votes
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First time I bought something
October 10, 2019

First time I bought something from this store. I'm very pleased. My boots look and feel great. I'm sure I will be shopping here for a long time. Thanks

Date of experience: October 10, 2019
Chris Y.
Argentina
1 review
0 helpful votes
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Nicely constructed. I added Dr.
October 10, 2019

Nicely constructed. I added Dr. Sholl's work inserts and they made a world of difference. Wear them almost daily, very comfortable.

Date of experience: October 10, 2019
Joseph Z.
Argentina
1 review
0 helpful votes
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This is my second pair
October 10, 2019

This is my second pair of these boots the soles of the first pair wore smooth after 20,000 miles on my Harley, I ordered these, took them out of the box and wore them on a week long 1600 mile trip with no discomfort at all. I only wish they had a little more aggressive vibram type sole. they do run a little large but an insole solves that problem

Date of experience: October 10, 2019
Cynthia S.
Argentina
1 review
0 helpful votes
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Great boots I use them
October 10, 2019

Great boots I use them for work and for riding 12 hour days and they feel comfortable

Date of experience: October 10, 2019
Chris M.
Argentina
2 reviews
0 helpful votes
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My husband won't wear any
October 10, 2019

My husband won't wear any other boots than these. I order these each time he wears out his old ones. Thank you for such a great product!

Date of experience: October 10, 2019
Jennifer C.
Argentina
1 review
0 helpful votes
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Fast shipping. Well made, good
October 10, 2019

Fast shipping. Well made, good looking boot. A little loose in the heel but nothing a good insert won't fix. Very satisfied. Thanks LU

Date of experience: October 10, 2019
Kimberly O.
Argentina
1 review
0 helpful votes
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We like the boots but,
October 10, 2019

We like the boots but, for some reason the black Leather inside boot turns socks black and if you tuck pants in boot it will turn jeans black. While even handling buckle to tighten your fingers get black dye on them. Anyone got any suggestions???

Date of experience: October 10, 2019
Jeff X.
Argentina
1 review
0 helpful votes
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Looked to be made of
October 10, 2019

Looked to be made of quality material. Sizes seems to run about a half size or so small. Didn't have larger than 14 so I had to return for refund.

Date of experience: October 10, 2019
Stephanie P.
Argentina
1 review
0 helpful votes
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Good boots. Great price. Very
October 10, 2019

Good boots. Great price. Very comfortable walking and riding. Size is true, but i like to ride in colder weather and wear heavy socks or 2 pairs of socks, so a half size up worked perfect for me.

Date of experience: October 10, 2019
Mark Z.
Argentina
1 review
0 helpful votes
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These were the first pair
October 10, 2019

These were the first pair of boots I purchased from LeatherUp.com and I couldn't be more pleased with them. The fit was perfect, the price was right and the break-in period was all of 20 minutes. I wear the EE width and went back to your site a week later and purchased the harness boots as well. Thanks LeatherUp for fine quality products at a reasonable price. I'll be back.

Date of experience: October 10, 2019
Ruth U.
Argentina
1 review
0 helpful votes
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I ordered these boots for
October 10, 2019

I ordered these boots for my ol' man and he said to tell you guys that you get a FULL THROTTLE for outstanding service and sending a superior quality product. I've ordered leather jackets from you and you definitely still live up to your reputation.

Date of experience: October 10, 2019
Steve X.
Argentina
1 review
0 helpful votes
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this boots fit llike a
October 10, 2019

this boots fit llike a glove from the first time I put them on. Price same type of boots at Harley and they wanted $195.95 for them. Leatherup was much cheaper and very fast deliviery. have bought serveal thing from Leatherup with the same results great products at a great price.

Date of experience: October 10, 2019
Cynthia G.
Argentina
1 review
0 helpful votes
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All in all I like
October 10, 2019

All in all I like the boots, however the left boot seems smaller than the right. I right boot feels awesome and I love it but the left is not as good for whatever reason. The quality of the boots are very good, especially for the price! I would be completely satisfied if it were not for the left boot.

Date of experience: October 10, 2019
Dave G.
Argentina
1 review
0 helpful votes
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Like the style , Ordered
October 10, 2019

Like the style , Ordered a half size larger because EEE not available, Breaking in yet. Just wish they had EEE size. only tight across the top of my feet.

Date of experience: October 10, 2019
Betty F.
Argentina
1 review
0 helpful votes
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Best motorcycle boot I've ever
October 10, 2019

Best motorcycle boot I've ever owned. I love the styling. Very well made product.

Date of experience: October 10, 2019
Cynthia K.
Argentina
1 review
0 helpful votes
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Quality leather, good stitching and
October 10, 2019

Quality leather, good stitching and thick soles. Great price for the quality.

Date of experience: October 10, 2019
Bob N.
Argentina
1 review
0 helpful votes
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Great boots and they fit
October 10, 2019

Great boots and they fit well. Good price. Fast shipping. Will buy from LeatherUp.com again.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States