Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of LeatherUp

LeatherUp

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LeatherUp?
grey stargrey stargrey stargrey stargrey star

LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942

Instant Feedback

35,753 reviews

We monitor reviews for authenticity

Ruth K.
Argentina
1 review
0 helpful votes
Follow Ruth K.
Unfollow Ruth K.
Share Review
Report Review

Ya gotta believe this is
October 10, 2019

Ya gotta believe this is a top quality jacket. The picture does not do justice. The shoulders are not pointed at the sleeve, Very cool looking. I got great compliments from friends. I am 5 foot 7 and a half inches. 170 lbs. and a Large fits perfect. Very nice, warm on a cool day in the 60's. Armor easily removeable, along with the liner. I bought a Helmet after getting this deal from Leatherup. No reason to go anywhere else. I checked Ebay and the quality is not there and no better deal can be had anywhere I searched. Thanks Leatherup

Date of experience: October 10, 2019
Deborah U.
Argentina
1 review
0 helpful votes
Follow Deborah U.
Unfollow Deborah U.
Share Review
Report Review

I recieved my jacket a
October 10, 2019

I recieved my jacket a couple of days ago and could not wait to try it out.I have been both in the city and the highway with this and performs wonderfully. It looks great, the weight is awesome and the vents work excellant.It was 80 degrees and the jacket stayed nice and cool with the vents.I live in Canada,the true north strong and free ,and cant wait to see how it performs in the cold. Oh yeah and the price is a third of what I would have paid at my local cycle shop. I'll be a Leather Up customer untill the day I die.

Date of experience: October 10, 2019
Jim V.
Argentina
1 review
0 helpful votes
Follow Jim V.
Unfollow Jim V.
Share Review
Report Review

Not bad for the money
October 10, 2019

Not bad for the money but it is not cut as a true sportbike jacket if thats what you ride. I have other name brand jackets that are cut much better for a sportbike. The inner linner zipper came undone and would not zip back so i removed it. Main zipper is pretty stiff. Overall not bad for the money.

Date of experience: October 10, 2019
Dan P.
Argentina
1 review
0 helpful votes
Follow Dan P.
Unfollow Dan P.
Share Review
Report Review

Very nice jacket that arrived
October 10, 2019

Very nice jacket that arrived quickly. The fit is awesome: flat on the back with a good bend at the shoulders and elbows. The liner is plenty warm and easy to remove / reattach. This is the first leather jacket I've bought for riding and I would most definitely recommend it others. Good deal.

Date of experience: October 10, 2019
Rebecca O.
Argentina
1 review
0 helpful votes
Follow Rebecca O.
Unfollow Rebecca O.
Share Review
Report Review

I promptly received my order
October 10, 2019

I promptly received my order and did not get a chance to use it until 1 week later when snow was falling in the foothills. I went for a ride with the temp's in the upper 30's and was immediately impressed that I stayed warm and comfortable for the whole trip of 150 miles. It was an added bonus being able to remove padding and make adjustments as I needed. Thanks.

Date of experience: October 10, 2019
Michelle I.
Argentina
1 review
0 helpful votes
Follow Michelle I.
Unfollow Michelle I.
Share Review
Report Review

Great looking jacket, fits great
October 10, 2019

Great looking jacket, fits great and looks awesome. super buy for teh price. fast shipping

Date of experience: October 10, 2019
Kimberly A.
Argentina
1 review
0 helpful votes
Follow Kimberly A.
Unfollow Kimberly A.
Share Review
Report Review

Excellent fit, very prompt service.
October 10, 2019

Excellent fit, very prompt service. Best price and quality found.

Date of experience: October 10, 2019
Richard I.
Argentina
1 review
0 helpful votes
Follow Richard I.
Unfollow Richard I.
Share Review
Report Review

This is a great jacket.
October 10, 2019

This is a great jacket. Heavy leather, nice zippers, warm. I have been riding in 50 degree weather with just a T-shirt under this jacket and have been very comfortable. I am 5'6, 180 lbs with a 36" waist. I orderd a Large which fits me perfect. I will definitely be back to Leather Up to buy more things.

Date of experience: October 10, 2019
Sandra Q.
Argentina
1 review
0 helpful votes
Follow Sandra Q.
Unfollow Sandra Q.
Share Review
Report Review

Nice jacket. Quality much better
October 10, 2019

Nice jacket. Quality much better than expected. However, because of previous experience with a 3X jacket that did not fit, (I am a 2X in everything else I wear) I ordered a 4X and even though it fits, it will be snug until it's broken in. By the way, my son wears the 3X jacket and he's a 1X.

Date of experience: October 10, 2019
Chris B.
Argentina
1 review
0 helpful votes
Follow Chris B.
Unfollow Chris B.
Share Review
Report Review

Great jacket for the price.
October 10, 2019

Great jacket for the price. No need to spend $300 or $400 at retail stores for "name" brand. I have used it here in Atlanta, GA with temp as low as 39 degrees at 6am and it kept me warm(the liner is not thick but you can tell a temperature difference when you remove it). It is also surprisingly cool when the temp is high as 85 degrees with 6 air vents via zippers. I am 6ft, 230lbs, athletic build and the 2XL is perfect for me, fits like a riding jacket should.... I have long arms and the sleeves fit fine. Buy it if you are thinking about it.

Date of experience: October 10, 2019
Dave X.
Argentina
1 review
0 helpful votes
Follow Dave X.
Unfollow Dave X.
Share Review
Report Review

Nice jacket. Can't beat the
October 10, 2019

Nice jacket. Can't beat the price. I usually wear a xl but, I made a mistake and orderd a xxl. Glad I did. The xx fits perfect.

Date of experience: October 10, 2019
Joseph U.
Argentina
1 review
0 helpful votes
Follow Joseph U.
Unfollow Joseph U.
Share Review
Report Review

This is a great looking
October 10, 2019

This is a great looking jacket! I usually wear XL so I got an XL. Most of the jacket fit right, but the arms! (a little tight) I found it difficult to put on my helmet and I didn't get full range of motion, dont try to put your elbows together. The rest of the jacket was big, it fit like it should. When I recieved it I found a couple of stitching issues. I called right back. Customer service asked me to email pics, which I did right away and they replied back for me to return it. LeatherUp.com was so quick at responding with great service! I didn't expect it. I hopped on the bike rode down to a leather shop and had the stitching (in a couple of small places) done. When I got back I had a message and an email from LeatherUp.com wanting to know if I was going to send it back! Nah!, I'll keep it. Thanks Just make the arms of the jacket more flexible and youll have a very nice jacket!!

Date of experience: October 10, 2019
Adam E.
Argentina
2 reviews
0 helpful votes
Follow Adam E.
Unfollow Adam E.
Share Review
Report Review

Great jacket. Great price. If
October 10, 2019

Great jacket. Great price. If i wear this one out I am going to order the same one! T. Hart

Date of experience: October 10, 2019
Amanda C.
Argentina
1 review
0 helpful votes
Follow Amanda C.
Unfollow Amanda C.
Share Review
Report Review

Well made jacket, tried on
October 10, 2019

Well made jacket, tried on other Xelemnt jackets at a near by so I would get a good fit, but it was still big. Live in Canada so return is not an option oh well its not that big.

Date of experience: October 10, 2019
Lisa R.
Argentina
1 review
0 helpful votes
Follow Lisa R.
Unfollow Lisa R.
Share Review
Report Review

an absolute great jacket. Heavier
October 10, 2019

an absolute great jacket. Heavier then expected when I picked it up, but when your wearing it, you can hardly tell. Very warm in the cool spring mornings here in Wisconsin. Sleeves a bit long for me, but when riding can't even tell. Looks great, feels great, and outstanding value for a leather jacket.

Date of experience: October 10, 2019
Michelle J.
Argentina
1 review
0 helpful votes
Follow Michelle J.
Unfollow Michelle J.
Share Review
Report Review

I like the jacket very
October 10, 2019

I like the jacket very much good qauilty and fits good i am 6' 3" tall and about 240 pounds and got a 3xl when i get a new one i will order a 4xl just so when i wear more than a t shirt the jacket will be a little looser but very nice would reccomend to anyone looking for a nice jacket at a great price.

Date of experience: October 10, 2019
Chris N.
Argentina
1 review
0 helpful votes
Follow Chris N.
Unfollow Chris N.
Share Review
Report Review

Good jacket for the price,also
October 10, 2019

Good jacket for the price,also shipping is reasonable.Will buy from again.

Willard

Date of experience: October 10, 2019
Angela Z.
Argentina
1 review
0 helpful votes
Follow Angela Z.
Unfollow Angela Z.
Share Review
Report Review

Appears to be very well
October 10, 2019

Appears to be very well made. Only wore it once so far, in the low 50's, so limited review:

FIT: I'm 6' and 180lbs, and bought a large. It fits slightly lose without the lining, and slightly tight with lining. Anything more than a t-shirt with the lining on and it will be somewhat uncomfortable on a long ride.

LOOKS: Awesome

IMPROVEMENTS:

The inside pocket should have at least some velcro! I don't think I'd trust my wallet to an open pocket! But that's a minor annoyance that you can probably fix yourself, not enough to detract from the overall quality of this jacket.

Date of experience: October 10, 2019
Michelle P.
Argentina
1 review
0 helpful votes
Follow Michelle P.
Unfollow Michelle P.
Share Review
Report Review

Jacket was better than i
October 10, 2019

Jacket was better than i expected.It made my girlfriend order a motorcycle jacket for her.

Date of experience: October 10, 2019
Barbara X.
Argentina
1 review
0 helpful votes
Follow Barbara X.
Unfollow Barbara X.
Share Review
Report Review

This jacket rocks! Sturdy protection
October 10, 2019

This jacket rocks! Sturdy protection and fairly stlyish. Good venting for warmer day and is sufficiently warm with the liner on those cooler mornings. No complaints, great buy for the money.

Date of experience: October 10, 2019

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States