On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I just purchased the jacket and personally like my jackets to fit a little tight because I feel more confortable when riding. I ordered a Large and it fits kinda big on the shoulders. I am 6, 200lbs and a ittle builded and the shoulders are still a little too big. I could wear the L, but I exchanged it for a M and it fits much better
I am 5"8 224lbs with broad shoulders. I usually wear a xxl and did a return for the xxxl with no issues. A great jacket with correct sleeve length, armor, excellent quality and weight. BUY ONE! you will be glad you did.. George San Diego
I pruchased this jacket for myself never expecting to need it's protection. I was involved in an accident which broke my shoulder and leg. When I got to the hospital the trama surgen told my parents that without the jacket my injuries would have been a lot more that a broken shoulder. I still have the jacket and the only damage to the jacket was when the paramedics cut it off of me. I would highly recommend this jacket for looks and protection.
Love the look, zippers are heavy duty, quality material, I have long arms, if the sleeves would have 2 more inches I would have given it a 5 star.
Suprisingly high quality for the price! The first day I got it I went riding in 42 degrees on highway with nothing but a t-* underneath and didn't feel a bit of cold. Very good looking jacket. I think its the best jacket on this site for sportbike. It is a little stiff now but I'm sure it will break in. I am 6 foot 165 lbs and got XL the sleeves fit perfect but a little bit wide in torso, no problem wearing a sweater underneath. All in all I am very happy with this jacket
Had my old Jacket for over 20yrs and ordered this jacket as a replacement. It is made very good and weighs almost as much as my old one . This is really a most excellent Jacket !
BEST BUY EVER. HAS EVERYTHING A BIKER NEEDS: LOOKS, PROTECTION,WARMTH FOR COLD DAYS, AIR VENTS FOR WARM DAYS AND COMFORT. MY SON AND I BOTH HAVE ONE EACH. WE RECOMEND THIS JACKET TO EVERYONE.
Nice jacket, great price!! Bought for my hubby, for him it runs a tad small...but everyone is different. His friends are jealous!
My daughter ordered this jacket for me. I am 6ft 2in and 220lbs the xxl fit perfect. Very heavey and good quality leather. She wanted me to be protected she said almost losing me to cancer she wasnt gonna lose me to lack of protection riding a bike daily. Thank You Heather your the best. Thank you leatherup for being priced so reasonable that my daughter could afford to buy this wonderful jacket for me . And the bonus is I look awesome in it!!!
Nice jacket. Very heavy. I am 5'11" and 170 lbs. ordered a large and it just fits with room for a lightweight fleece. Should be great when it breaks in. Great value.
Good heavy jacket, I'm 6'2" 210lbs, got the 2XL.Its a little tight with the armor in around the shoulders and a tad short in the sleeves when riding. However that's the only downfalls for me. The jacket is heavy enough that i took out the lining and still feel comfortable riding in below freezing temps. Has great looks and get complemented every time i ride. I would recommend it to anyone who rides every weather in Colorado.
Got the jacket really fast, a little snug, but it's breaking in pretty fast. Comfortable in warm weather, I've riden in 80 degree weather so far, the vents work great. I am looking for many years of service from this jacket.
Excellent jacket, keeps me warm riding in 35 degree weather, comfortable and the price is rightt. Love it. I bought a 2X and Im 5' 10" weigh 220 lbs and it fits perfect.
Fits great, heavy material and the vents work pretty well to keep you cool in hotter days.
For the price, a great buy. I am 5' 8" and 145 lbs, and bought the Medium. it fits well, but none too roomy. I wanted to make sure I could fit a fleece under it, for colder weather, but think that may be a bit of a stretch. The sleeves are pretty tight, but with the zippers, work fine. I do think the sleeves could have been just slightly longer, as when I'm riding, they leave a bit of wrist exposure between my sleeve and glove. Overall, a good fit though. I feel much safter riding, having this jacket.
The first jacket I received had a broken zipper sleeve. Leatherup customer service was first-rate, sending an immediate replacement via expedited shipping, and providing me free shipping on the original jacket. Nice work!
Really glad I bought it, and would definitely buy again.
I'm 6'5" tall 240 pounds and have long arms.
I got the 2XL and its a great fit, the arms could to be a little longer, but I think it'll relax after being worn and will be fine.
I would probably go 3XL if I was going to wear heavy clothes under it.
Service was impeckable! received my jacket sooner than expected. Fits like a glove!
Awesome quality for the price. Will be back, already looking for a pair of matching leather pants
Doug from PA
Great looking jacket, feels like it will be very durable. I am 5'6" and 175lbs, I ordered the medium, it was a little tight, so I removed the CE pads and the liner, I don't need it in south Texas anyway, now it fits perfect. The shoulders, elbows and back have built in padding, so removing the CE pads isn't that big of a deal. I didn't return it, because the large would probably be to long for me, and I really like the way the medium fits without the liner and CE pads.
Works like it's supposed to.
I bought this jacket last Spring to wear on my Victory Kingpin. Recently I was involved in an accident when a deer ran out in front of me before I could react. Needless to say, I took a little spill in the ditch. Part of the deer hit me in the chest (I know because there were parts of it stuck there), but the jacket suffered not a scratch, and other than being sore, I'm fine.
What a Jacket!! Im so impressed. Fits awsome. A little stiff out of the box but will break in . I removed all the armor .I take an xlarge but ordered 2x and it fits perkect the arm lenth is just right but not much room for a sweat jacket.I when for a ride last night a 54 degrees and its really warm .would recommend to anyone.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members