Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
HAS A GREAT FIT. EASY TO ADJUST IF NEEDED WITH LINER IN. IS A GREAT PRIZE AND ONLY PROBLEM I HAD WAS ONE POCKET ZIPPER WENT BAD AFTER THE 30 DAYS WAS UP . THAT NEED TO HAVE FIXED. AND AFTER CHECKING IN TO IT IS CHEAPER TO GET FIXED THEN PAY SHIPPING FOR A REPLACEMENT!
Can't say enough good words about this jacked and all the other items I ordered from LeatherUp. What an incredible comfortable fit, high quality, just the right amount of pockets and features at a very low price. And it looks pretty cool I would say. I would definitively purchase this again and recommend it to anybody looking for a comfortable, high quality jacket at an affordable price.
Great product. Heavy, high, quality, and better than expected!
Beautiful jacket! My husband loves it and it fits him perfectly. I can't believe the price for this jacket it's great. It looks like it costs way more than it did. I will definitely be getting my jacket from here!
Kosuha- class! the skin -invoiced, soft, strong, but not rough! The Jacket pleasantly heavy. All neatly and qualitative! the model -classical, fine sits! Delivery very quick! THANK YOU VERY MUCH!
Nice jacket..looks good and fits good. You might want to think ahead though ... I bought this jacket because I prefer brown leather more than black but I am having a hell of a time trying to find chaps that match ... I contacted Leatherup for help and their response was everything they had was on the website and to look for myself.
So just keep in mind that matching up a black leather jacket is much easier when you are looking for gloves, boots, chaps etc.
ive been riding since 1965 ,this is the nicest coat ive ever owned,plenty of pockets,nice lining,heavy leather if u want a nice coat to ,this is it, I love this jacket, on ly one thing, if u wear a large order a xlarge,it will fit perfect, plus the people there r great to deal with , and u will get it quick, yes I will go back for other leather items.
I concur with all those that gave this jacket a 5 star rating. Came very quickly and was more than I expected. A very nice heavy leather jacket. The distressed look really makes this jacket and the price is very reasonable. I would suggest to anyone who is interested in this jacket to buy it. You wont be disappointed in the least.
Excellent jacket, I'm 6 ft 225 lbs ordered the 3XL fits great with room for a sweatshirt underneath. High quality jacket at a great price
I REALLY would have liked it if you could have left off the winged skull, and the word "Mayhem". I'll tone the embossing down with polish, or dye. Not a serious problem at all. One pocket zipper pull broke in half within the first ten minutes I had the jacket. A couple stitches are coming apart. I don't know what the material used in the side "laces" was made of, I replaced them with real rawhide, MUCH better now. All in all, a pretty good deal for the money. Fits perfectly.....
Great classic jacket even better is the fact when wearing it you stand out from the crowd of black ones. Weight and quality are second to none, I would've gladly paid much more for this jacket I wear it constantly but I do take out the liner because I live in Florida, I highly recommend this jacket. I can't say enough about it. Just buy it and you will see for yourselves all the attention it gets. Thanks again Leatherup for a great line of products.
Regards
Tommy "Echoes"
Road Captain
Palm Beach Knights
This jacket is really nice especially for the money. A lot heavier then I expected too. It does fit small though. I am on the small side and I ordered a L and it is snug. No way I could wear a heavy sweater under it. I typically wear a suit jacket of 44 long.
love the way it looks feels like the way it wears love everything about the jacket
Really beautiful, excellent finish; the leather quality is superior and the armor makes you feel really safe. I wasn't sure about buying it online, but I made the right choice, I love it!
this is one great jacket for the price. I'm a 42 chest and 34 waist .. the large fit absolutely like I had it tailored. Love the vents and the waist adjustment.
I bought this jacket a few weeks ago and I like it a lot. It's been very hot so far, so I haven't had the chance to see how warm it keeps me in the cold. While moving, the vents keep it cool enough on a hot day in Florida, but of course I'm sweating when I get there.
As far as safety goes, the leather is pretty thick and heavy. I took a little spill with it on the other day and hit my shoulder. I didn't know I hit it until I found scuff marks on the jacket and looked at my shoulder to find a couple of red spots. I really didn't feel it hit. I sure it would have been worse at a higher speed, but I'm glad I had this or I'd be in more pain today, I'm sure.
A great jacket with good looks and it fits great. This jacket is well padded for good protection. The leather is soft and great looks.
Overall satisfied with my purchase despite few minor problems with the merchandise. one problem was that on a man's jacket zipper was locking in a lady's type of way (right-to-left) and right shoulder elastic element was not ideally stitched on the edge and I was having to glue it up to close exposed edges. Both issues were not serious enough to justify replacement costs...
This jacket is a great fit. I really like the short collar and the added armour in the shoulders and elbows. It kept me warm in chilly weather while riding.
I have had this jacket now about a month. Excellent quality and very heavy weight. Zippers are all metal and need a bit of soap but very nice. The more i wear it the more broken in it gets. and the nicer it fits and wears on me. I am 6 foot 1 inch and about 199 lbs and the 2XL fits well with plenty of room. Actually I could wear the XL. Very comfy and armor does not get in the way. John Hickman Venus Pa.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

