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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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Very Comfortable great value for an excellent Boot. put them on and rode 200 miles, wore them all day, felt great!
My feet are almost exactly 10inches long, and 4inches wide, an the size 10EE fit perfectly! I would recomend getting these boots!
Another first time buyer. these boots are very comfortable immediately upon putting them on. I was amazed at the comfort, riding and walking. I reccomend to everyone, bike riders or not. Leather-up is a fantastic compant to deal with!
Had some of these boots years ago and they wear like iron. Follow the suggestion and wear dark sox for a while as the oil finish causes dye to transfer to your sox. I ordered 12 D and they fit a bit loose but after adding a gel insole the fit is very comfortable.
Excellent boot! Good quality and very comfortable. Well worth the price! The ordering process was easy and I got them fast. I'll be definitely looking for other boot purchases from leatherup.com!
Great Boots, nice looking, comfortable and fit great. Fast shipping. Will order again.
Great boots and a great price. I didn't listed to the advise given and ordered my normal size...size 14...they were too big. Returned them for a size 13 and they are perfect. Order 1 size smaller than your normal size seems to be good advise. As always Leather Up is very fast in exchanging an item. These boots fit great and are comfortable. The first day I wore them I rode 225 miles and it was like they were already broken in. I would recommend them and would buy them again for sure.
Very nice and comfy, they fit just right, I wore them for two days feels like I wore them for a week and I just might order another pair , like the brown ones feature.
First time buyer and I ordered an 11 but they were too tight. Easy return and exchange. Very happy with product and service.
I am a first time buyer and I bought them for my son for Christmas. They look great and are a great value. The service was great and I will definitely order again. My son is going to love them...
I bought these boots for my son for Christmas. I am so impressed with the look of these boots for the money that I paid for them; I hope he is too. We'll see on Christmas morning!!
First time buyer. Great response time from ordering to arrival.
I was skeptical about ordering because my previous pair were Milwaukees given to me by my brother. They are tough and durable but expensive. So I thought I would give these a try and the price was little cheaper. They arrived and I tried them on, 12EE, perfect fit and feel. I was impressed but my only concern was the sole because it was a tad bit slippery on the ceramic floors. But this should resolve itself with a little wear. Like the boot and would buy again.
The boot is a good value for the money. The sizing was one size to large so returning them was necessary which cost. They are comfortable to walk in but the heel is loose so the heel tends to lift out. Wear dark socks at first or you will end up with dark stains from the leather. The boots look good and are made from a sturdy leather. I would recommend them for riding.
first time buying this boot ,but a returning customer.like the style of the boot ,seems like a good product ,fits good.will buy again.
My husband bought a pair for himself in 2013. He loved these boots so much, he wore them for everything. Riding, yard work & he even took naps in them. So for Christmas,I bought him another pair. He hasn't worn them yet. I think he's waiting for the other pair to fall apart.
First time buyer, boots came on time. Fit and comfort was excellent, "broke-in" within hours of wear. Customer service was also very good. Proud to say I will do more business with LeatherUp
I bought these for my son as a present, I have had this style boot for years and I love them. My son loves them too. The fit was great and he claims they were comfortable from the first try on Your prices are the best and I intend to continue shopping at Leather Up
Jan 5, 2015
Rick Jennings Tacoma, WA
Great looking boot. Soul of boot will provide good traction. Almost played bike down with old pair because the boot slipped on the gravel. I ordered a size 11 and had to return them for a half size smaller. Return process was a breeze so don't worry about getting stuck with the wrong boot. Leather-up will make it right.
Excellent product, durable, lightweight and comfortable. Definitely worth every penny. Thanks LeatherUp!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...

